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Credicus
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Bulk Hiring - BPO Telecaller / Marathi & Hindi / HSC Pass / Fresher

Bulk Hiring - BPO Telecaller / Marathi & Hindi / HSC Pass / Fresher

Credicus

0 - 4 years

1 - 3 Lacs

pimpri-chinchwad pune

Posted:2 weeks ago| Platform:

Apply

Skills Required

bpo inbound process customer service voice process domestic bpo inbound calls calling semi voice outbound process inbound voice support outbound customer support sales bpo voice domestic voice telecalling customer care domestic calling call center voice customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Profile:

Location:

Work from office

Immediate joiner

Required Candidate profile

Qualification - 12th Pass/ Any graduate
Male & Female both can applyDay shift

Roles and Responsibilities

Handle customer calls, emails, and chats to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Stay updated on product knowledge and company policies to provide informed support.

Desired Candidate Profile

0-3 years of experience in BPO voice process (inbound/outbound calling).
Strong communication skills in Marathi & Hindi languages.
Ability to work on rotational shifts including weekends and holidays.
Basic computer literacy for data entry purposes.
High school diploma or equivalent required; graduation preferred.

Apply Now,

For More Details,

HR Dhanshree - 7030021982

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