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Tata Capital
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Branch Manager - Retail MFB - Sales

Branch Manager - Retail MFB - Sales

Tata Capital

5 - 9 years

0 Lacs

mysore karnataka

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

team leadership collection strategy risk management portfolio management compliance audit legal administration hr skill development training needs analysis resource optimization customer satisfaction brand management product knowledge sales targets portfolio quality field visits performance assessment planning abilities process adherence

Work Mode

On-site

Job Type

Full Time

Job Description

As a Loan Branch Manager, your role involves achieving sales targets and maintaining the best portfolio quality of the branch. You will be responsible for leading a team of Loan Officers/Field Staff to meet business targets effectively. Your key responsibilities include: - Designing a collection strategy within the operational radius to mitigate risks and maintain portfolio quality. - Conducting regular field visits to guide and motivate Loan Officers, as well as surprise visits to assess loan officer performance. - Holding morning and evening meetings with Loan Officers to achieve daily run rate projections and demonstrate effective planning. - Ensuring proper maintenance of the branch, registers, and documents for compliance, audit, legal, admin, and HR purposes. - Identifying training needs, conducting skill development sessions, and monitoring clusters to optimize resources. - Guiding the team to improve First Time Right (FTR) and Turnaround Time (TAT) while enhancing customer satisfaction. - Maintaining a branch that reflects the brand values for effective customer retention and recall. - Ensuring adherence to all systems and processes as directed by Senior Management. - Providing adequate product and process training to all staff members. Qualification Required: - Graduation in any discipline.,

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Tata Capital

Financial Services

Mumbai Maharashtra

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Branch Manager - Retail MFB - Sales