Branch Manager / Head (Operations)

Job Title: Branch Manager / Head (Operations)

Location: Indore, MP (Work from Office)

Salary: Industry Standard

Incentives / Bonus:

• Annual Loyalty Bonus
• Revenue Sharing Incentive

Education:

Master’s in Business Administration, HR, or IT Management

Industry:

IT, Business Consulting, HR Consulting

Requirements:

• 6–10 years of experience in operations or team management, preferably within recruitment or IT services
• Strong leadership skills to manage both recruitment and software development teams
• Knowledge of recruitment lifecycle and basic IT project workflows
• Experience handling clients, team KPIs, and performance tracking
• Familiarity with HR processes, daily reporting, and team discipline
• Proficiency in task management tools, Excel MIS reporting, MS Word, and PowerPoint
• Excellent communication and decision-making abilities

Key Responsibilities:

• Oversee branch operations with a focus on process adherence, efficiency, and profitability
• Manage recruitment and software development teams to ensure productivity and alignment with business goals
• Track KPIs, daily reporting, and team performance, providing regular updates to senior management
• Handle client communication and relationship management to ensure service quality and timely delivery
• Implement and monitor HR processes, attendance, and team discipline
• Drive revenue and operational targets with accountability for results
• Conduct weekly team meetings, monitor workloads, and resolve operational challenges
• Utilize MIS reports and task management tools to track progress and manage deadlines
• Identify opportunities for process improvement and revenue growth within the branch
• Ensure compliance with company policies and operational standards
• Support business development initiatives as required

What We Offer:

• A growth-oriented role with performance-based incentives
• Exposure to managing cross-functional teams in a professional environment
• Opportunities to innovate within recruitment and IT project delivery
• A collaborative work culture encouraging leadership and autonomy

Job Types: Full-time, Permanent

Pay: From ₹1,000,000.00 per year