Travel Consultant

Job Description

Job Summary: We are looking for an experienced and detail-oriented Travel Consultant with advanced proficiency in Galileo and Amadeus GDS systems. The ideal candidate will be responsible for managing travel arrangements for clients, ensuring excellent service delivery, and providing expert advice on travel options. Key Responsibilities: Handle domestic and international travel bookings using Galileo and Amadeus at an advanced level. Provide flight, hotel, visa, and other travel-related assistance to clients. Create customized travel itineraries based on client preferences and budgets. Manage changes, cancellations, reissues, and refunds as per airline policies. Maintain up-to-date knowledge of airline rules, regulations, and fare calculations. Handle group bookings and coordinate with vendors for smooth travel experiences. Maintain client records and ensure timely communication and follow-up. Deliver excellent customer service and resolve client queries efficiently. Key Requirements: 2+ years of experience as a Travel Consultant or in a similar role. Advanced-level proficiency in Galileo and Amadeus GDS systems is a must. Strong knowledge of international destinations, airline alliances, and travel protocols. Excellent communication and interpersonal skills. Attention to detail and ability to multitask under pressure. Strong problem-solving skills and a customer-first approach. Flexibility to work in shifts, if required. Job Type: Permanent Schedule: Day shift Application Question(s): Are you comfortable to relocate to Mozambique Experience: Total: 4 years (Preferred) Work Location: In person