Branch Manager

Industry - Freight Forwarding | Logistics | International Shipping

Locations- Mumbai, Chennai, Pune, Hyderabad, Bangalore

Job responsibilities:

• Candidate should be fully aware of all facets of the logistics industry (Jack of all) to lead the various activities related to the industry
• Oversee day-to-day air and sea cargo operations, ensuring timely deliveries, documentation, and compliance with international freight standards.
• Ensure adherence to SOPs, quality benchmarks, and statutory regulations (customs clearance, etc.)
• Implement cost-effective strategies to optimize operational efficiency. Drive business growth by developing new clients and maintaining existing accounts. Set and monitor sales targets for the team and ensure achievement through structured plans.
• Analyze market trends, customer needs, and competitor activities to identify new opportunities.
• Lead, mentor, and manage the branch staff including operations, documentation, and sales teams.
• Conduct performance reviews, training sessions, and team-building activities. Maintain high levels of customer satisfaction through regular interaction, issue resolution, and consistent service delivery.
• Handle escalations and provide prompt resolutions with minimum disruption to operations.

What are we seeking for:

• Should be extremely fluent Marathi & English.
• A smiling face, a healthy mind and body, and a positive attitude are a must. Knowledgeable in Freight Forwarding for Air and Sea shipments (LCL & FCL), handling both Imports and Exports.
• Excellent written and verbal communication skills.
• Creative thinking and problem-solving skills.
• Ability to manage multiple projects and meet deadlines.

Education Qualification – Graduate preferable

Experience – 8-10 years

Job Type: Full-time

Pay: ₹800,000.00 - ₹1,000,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person