Branch Manager

We are hiring a highly driven and experienced Branch Manager to lead our Kolkata Branch. The role demands leadership role focused on overseeing branch operations, driving revenue growth, and managing a dynamic team in the travel and tourism industry.

The ideal candidate must have a solid background in visa services, ticketing, and holiday packages, combined with strong people management and sales skills.

Key Responsibilities:

• Manage end-to-end operations of the Kolkata branch, ensuring seamless service delivery.
• Drive sales and revenue growth in line with organizational targets across visas, ticketing, and holiday packages.
• Lead, train, and motivate a high-performing team, aligning them with business objectives.
• Foster a positive work environment, resolving internal or client-related issues effectively.
• Develop and maintain client relationships, and actively work to expand the customer base.
• Monitor performance metrics, identify gaps, and implement strategies for improvement.
• Coordinate with the head office for reporting, planning, and operational support.
• Prepare and present branch performance reports to senior management on a regular basis.

Qualifications:

• 8+ years of experience in a managerial role within the travel and tourism industry.
• Strong understanding of visa processing, air ticketing (GDS systems), and holiday package sales.
• Proven ability to generate revenue and lead teams effectively.
• Excellent leadership, communication, and problem-solving skills.
• Ability to build and maintain client and vendor relationships.
• Proficient in English and Hindi.
• Other Language is a plus

Job Types: Full-time, Permanent

Work Location: In person