Branch Manager

Job Description

Were Hiring: Branch Manager – Insurance Domain- Insurance broking Locations: Bangalore | Mumbai | Delhi Department: Insurance Sales & Operations Industry: Insurance / Insurance Broking Type: Full-Time | On-Site Experience: 8 – 11 Years We’re looking for a dynamic and results-driven Branch Manager to lead our growing operations in the insurance sector. This leadership role is ideal for someone with a strong foundation in general insurance or insurance broking, who is passionate about building high-performing teams, managing key client relationships, and driving business growth. Key Responsibilities: 1. Sales & Business Development * Drive acquisition across general insurance lines (Property, Marine, Liability, Motor, etc.) * Build, mentor, and lead a high-achieving sales team * Identify cross-sell and up-sell opportunities * Maintain a strong and healthy sales pipeline 2. Branch Operations & Team Management * Oversee complete branch operations, including policy issuance, claims, and customer service * Ensure team productivity, performance, and development * Adhere to service benchmarks and process compliance 3. Client Relationship Management * Manage relationships with both retail and corporate clients * Conduct client review meetings and offer risk-based solutions * Handle escalations with professionalism and efficiency 4. Insurer Coordination * Negotiate and coordinate with insurance partners for best terms * Build and maintain strong relationships with insurers for smooth underwriting and claims handling 5. Compliance & Reporting * Ensure IRDAI and internal policy compliance * Maintain CRM and policy management systems * Deliver timely branch performance reports and MIS Qualifications & Experience: * Bachelor’s Degree in Business, Marketing, Insurance, or related field * IRDAI certification (preferred) * 6–11 years of relevant experience in general insurance or broking * Prior experience in branch leadership, insurance sales, or area operations Skills & Competencies: * Strong leadership and team-building skills * In-depth understanding of general insurance products * Excellent communication and negotiation ability * Strategic thinking with hands-on execution style * Tech-savvy with CRM and MS Office proficiency * Customer-first approach with problem-solving mindset * Regulatory and compliance knowledge (IRDAI guidelines) Preferred Background: * Experience in managing large corporate/commercial line clients * Exposure to underwriting, claims, or placement coordination Why Join Us? Lead a high-impact, fast-paced branch Collaborate with top-tier corporate clients and insurers Be part of a reputed and professionally managed firm Enjoy a growth-oriented, performance-driven culture