Branch Head - Cochin

Purpose/Objective

Branch Head ensures efficient operations, customer satisfaction, and regulatory compliance within the branch. They manage costs, optimize processes, and uphold safety standards. Additionally, they foster a positive work environment, enhance team skills, and maintain strong client relationships for sustained success.

Key Responsibilities of Role

Budget Control: - Oversee the O&M budget for cost-effective resource use and uphold service standards. Performance Monitoring and Reporting: - Track towage and terminal operations performance, report to management, and promote continuous improvement. Operational Oversight: - Manage overall facility operations and maintenance for peak performance. Supervise daily processes for efficiency and standard compliance. Contract Management: - Ensure contract fulfillment and address issues collaboratively with clients and partners. Resource Management: - Lead and develop staff, set goals, and assess performance for a productive team environment. Health and Safety: - Champion a zero-accident safety culture with training and audits to meet safety standards. Customer Satisfaction: - Prioritize customer service to enhance satisfaction, resolving complaints swiftly for quality service. Innovation and Sustainability: - Foster continuous innovation for enhanced tech and efficiency. Promote sustainable harbour practices. Seek local production opportunities, work with engineers, and adopt novel solutions. Project Management: - Oversee harbour projects with strategic and financial precision. Equipment Maintenance: - Provide technical support and participate in maintenance activities to uphold harbour equipment reliability. Brand Positioning: - Ensure Adani's brand values are shown in all interactions. Strengthen relationships to boost the organization's brand and trust within the market and company. Digital Mindset: - Stay on top of digital and AI technologies to find new opportunities that enhance business and keep a competitive edge. Team Development: - Treat employees with respect and provide a safe workplace. Lead teams with a focus on collaboration, productivity, accountability, and growth. Mentor team members and build a talent pool of future leaders. Key Stakeholders - Internal: - Head of Section- Operations & Maintenance - Regional Head - Lead - Maintenance - Lead – Operations Key Stakeholders - External: - NA

Technical Competencies

Contract Management-APSEZ-TT,Cost Engineering & Budget Control-APSEZ-TT,Documentation & Reporting-APSEZ-TT,Maritime Operations Management-APSEZ-TT,Project Management-APSEZ-TT,Safety Protocols and Regulations-APSEZ-TT

Qualifications and Experience

Education Qualification: - MEO Class 1 (Motor) COC holder - Possesses Fire fighting training, Advanced FA, basic tanker safety course & pollution fighting training Work Experience (Range of years): - 4 years of sailing experience as 2nd or Chief Engineer onboard FG vessels. - At least 2 years of experience as a Marin superintendent