Description
About BOULTBOULT is a fast-growing consumer electronics brand driven by innovation, design, and customer delight. We take pride in delivering high-quality products in a fast-paced, dynamic environment. Our operations and program teams are the backbone of our ability to scale efficiently and serve millions of customers across India and beyond.Role OverviewWe are looking for a Program Manager to lead and drive key initiatives across manufacturing, supply chain, logistics, and D2C growth. The ideal candidate combines operational acumen with strategic thinking, is comfortable managing cross-functional programs, and thrives in a data-driven, fast-scaling ecosystem. Youll be responsible for ensuring execution excellence, optimizing processes, and managing a small team to deliver on key business goals.
Key Responsibilities
- Lead Program Execution: Oversee multiple strategic and operational programs across Manufacturing, SCM, Logistics, Product, and D2C functions.
- Drive D2C Growth: Collaborate with Product, Marketing, and Operations to improve fulfillment, delivery speed, and customer experience for direct-to-consumer channels.
- Team Leadership: Manage and mentor a small team of Associate Program Managers and Analysts to ensure seamless execution of initiatives.
- Operational Excellence: Identify bottlenecks, streamline processes, and ensure alignment between cross-functional teams to drive execution at scale.
- Data-Driven Decision Making: Analyze performance metrics, operational data, and dashboards to identify inefficiencies and improvement opportunities.
- Stakeholder Management: Partner with internal and external stakeholders - including vendors, logistics partners, and leadership - to ensure timely delivery of goals.
- Program Governance: Define KPIs, build dashboards, and report progress to leadership through structured reviews and presentations.
- Continuous Improvement: Champion automation, tool adoption, and process innovation across the operations ecosystem.
- Special Projects: Lead strategic cross-functional initiatives aligned with business priorities such as new product launches, process revamps, or capacity Education: B.Tech required; MBA preferred
- Experience: 47 years in operations, program/project management, supply chain, manufacturing, or D2C businesses
- Proven experience managing complex, multi-stakeholder projects in a high-growth environment
- Strong analytical and problem-solving skills; advanced proficiency in Excel and data tools (SQL, Power BI, or similar)
- Experience with ERP systems, IT tools, or automation initiatives is a plus
- Excellent communication and stakeholder management skills
- Demonstrated ability to lead teams, drive accountability, and deliver outcomes under tight timelines
Ideal Candidate Profile
- Strategic operator with strong execution discipline
- High ownership mindset and ability to work in ambiguity
- Adept at using data to drive insights and business decisions
- Comfortable managing cross-functional teams and aligning them toward a common goal
- Prior experience in consumer electronics, D2C, or tech-driven supply chain is a strong plus
- Entrepreneurial, energetic, and obsessed with customer experience
(ref:iimjobs.com)
