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2.0 - 6.0 years
0 - 0 Lacs
hyderabad
On-site
Job Description: We are hiring an experienced ITIL Process Analyst / Support Professional with hands-on knowledge of ITIL practices. The ideal candidate will ensure proper IT service delivery, manage incidents, problems, and changes effectively, and contribute to service improvement initiatives. Roles & Responsibilities: Implement and manage ITIL-based processes: Incident, Problem, Change, and Service Request Management Monitor, log, and resolve service tickets using ITSM tools Conduct root cause analysis and ensure timely resolution of recurring incidents Participate in change advisory board (CAB) meetings and assist with change evaluations Ensure SLA adherence, generate performance reports...
Posted 3 months ago
4.0 - 9.0 years
12 - 20 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : BMC Helix Developer Qualification : BE / B.tech Relevant Experience : 4 to 10 Years Must Have Skills : BMC Helix Development Good to Have Skills : BMC Remedy Development and customizations Roles and Responsibilities : In-depth knowledge of BMC Remedy ITSM and Helix platforms. Expertise in fresh implementations of the Helix platform and migrating from Remedy. Proficiency in Discovery, CMDB, Helix GPT, Digital Workplace, and virtual agents. Strong experience with API-based integrations (REST, SOAP) and third-party system connectivity.. Location : Hyderabad CTC Range : As per market stand...
Posted 3 months ago
5.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...
Posted 3 months ago
3.0 - 7.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 3 months ago
5.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Passport mandatory Exp - 7+ B3 Pune/Kochi BHIOM exp is mandatory Job Responsibilities: Administer and configure BMC TrueSight Server Automation. Develop and manage automation scripts for server provisioning, patching, and compliance. Monitor and analyze server performance and ensure optimal configuration. Perform audits to ensure server configurations comply with standards. Manage and deploy software packages and updates. Troubleshoot and resolve issues related to server automation. Integrate TrueSight with other IT management tools. Create and maintain documentation for automation processes and configurations. Collaborate with cross-functional teams to optimize server management. Provide te...
Posted 3 months ago
3.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
The main responsibility of Functions OPS organization is to provide applications production support services. A team is setup in India to be closer to the Italian Application Production Team and BNL Application development teams with which we are working. Leveraging BNL BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner. The Application Maintenance Support team member for the functions IT Customer Onboarding team will be primarily responsible for following activities working : Improve the Work Tools a...
Posted 3 months ago
7.0 - 12.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools AdministrationMinimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements related to ServiceNow ITSM Hardware Asset Management (ITAM)...
Posted 3 months ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Number of Openings* 1 Duration of contract* 6 Months JD* The ideal candidate would be someone With 10 plus years of experience Experience in FSI with Risk Management roles Exposure to ServiceNow IRM Available to join within the next 2 weeks There is no location constraint at this time, however I am awaiting further details on this Mandatory skills* As Per JD Domain* Finance Approx. vendor billing rate* (SGD/Day) 15000 INR Work Location* Bangalore, Pune, Chennai, Hyderabad (and it would be a hybrid working arrangement) Mode of Interview: Telephonic/Face to Face/Skype Interview* Teams
Posted 3 months ago
7.0 - 12.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Employment Type Permanent Closing Date 11 July 2025 11:59pm Job Title Senior Software Engineer Job Summary As a Senior Software Engineer, you thrive on understanding and translating customer needs into new products and capability. You apply deep technical expertise and experience in software application layer solutions, to develop and deliver scalable design blueprints across the end-to-end software development life cycle. Your continuous learning and improvement mindset, collaboration and influencing skills are critical to success in this role. Job Description Who We Are Telstra is Australia s leading telecommunications and technology company spanning over a century with a footprint in over...
Posted 3 months ago
5.0 - 7.0 years
15 - 30 Lacs
Bengaluru
Work from Office
L2 Application Support Engineer (who has exp working on financial applications) (exposure on Devops) Exp - 5 to 7 yrs Roles and Responsibilities L2 Application Support Engineer (who has exp working on financial applications) (exposure on Devops) Exp - 5 to 7 yrs
Posted 3 months ago
4.0 - 9.0 years
11 - 18 Lacs
Gurugram, Bengaluru
Work from Office
We are seeking an experienced BMC Remedy Developer to join our ITSM team. The ideal candidate will be responsible for the design, development, implementation, and support of custom workflows and applications built on the BMC Remedy (ARS/ITSM/CMDB) platform. Key Responsibilities: Design and develop BMC Remedy workflows, forms, and applications using AR System and BMC ITSM modules (Incident, Change, Problem, Asset, CMDB). Customize and configure BMC Remedy forms, active links, filters, escalations, and menus. Integrate Remedy with external systems via web services (REST/SOAP) or API integrations. Participate in all phases of the development lifecycle including analysis, design, implementation,...
Posted 3 months ago
3.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering Service Line Quality Responsibilities Experience in SAP Solution Manager 7.2 Tools Study for Azure DevSecOps CI/CD process – Source Code Version control(GIT), Code Quality, Unit Testing, Static Security Testing, CI / CD tools, Regression and Integration Testing tools, Monitoring and ITSM tools Worked on SAP DevOps Solution Blueprint design with the recommendation of all required tools to fulfill CI/CD process for SAP on-premise, SAP SaaS and S4HANA landscape SAP CI/CD Pipeline – Continuous Integration (SAP ABAP Development environment, ABAP Unit Testing, Code Quality & Version Control, Security Scan) and Continuous Delivery (Deployment, Automated Testing –...
Posted 3 months ago
5.0 - 10.0 years
6 - 12 Lacs
Dhule, Hyderabad, Chennai
Work from Office
We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage servi...
Posted 3 months ago
2.0 - 6.0 years
6 - 10 Lacs
Bengaluru
Work from Office
We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage servi...
Posted 3 months ago
5.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...
Posted 3 months ago
5.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...
Posted 3 months ago
15.0 - 20.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Dynatrace APM Good to have skills : Dynatrace AdministrationMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve application per...
Posted 3 months ago
1.0 - 6.0 years
12 - 13 Lacs
Bengaluru
Work from Office
Skill Requirements Familiar with multi-vendor PKI platforms such as Entrust, MSPKI, Dogtag etc. PKI Administration & Support Certificate lifecycle Management - Renewal, Issuance, Revoke & Installation. Bachelors in IT/Computer Science Job Responsibilities PKI administration & support engagements Interact with users for verification of documents for certificate issuance Co-ordination with multiple teams for troubleshooting certificate related errors Well versed with ITIL Incident Management & Change Management processes in accordance with BMC Remedy To deal with Registration Authority (RA) and handle Certificate Revocation List (CRL), OCSP.
Posted 3 months ago
1.0 - 2.0 years
3 - 4 Lacs
Pune
Work from Office
Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Upto 4 LPA WFO 24*7 US Shift 5 Days Working Location - Pune Share resume on - 9257669383 (Harsha) Required Candidate profile Skills required - Service desk/ technical supp/ servicenow/ AD/ International voice exp. only/ troubleshooting/ VPN/ Zendesk/ Office 365/ Outlook/ bitlocker/ ticketing tools Perks and benefits Night Allowances Incentives Both way cab's
Posted 4 months ago
2.0 - 7.0 years
1 - 6 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Role: TSO Exp: Min 2 years Must have Exp in Major Incident Management -MIM Salary: Max 6 LPA. Location: Chennai, Bangalore and Hyderabad. Regards, Vignesh S, 7200396456.
Posted 4 months ago
5.0 - 10.0 years
12 - 17 Lacs
Jaipur
Work from Office
Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification : Any ITSM Certification/CEH Job Summary: We are seeking an experienced ITSM and CIS Benchmarking Specialist to drive service management excellence and ensure systems are hardened according to industry best practices. The ideal candidate will have deep knowledge of ITIL-based ITSM practices and hands-on experience applying CIS Benchmarks for endpoint and server security compliance. Key Responsibilities: ITSM: Oversee the implementation and continuous improvement of ITSM processes aligned with ITIL framework (e.g., Incident, Change, Problem, Asset, and Configuration Management). Ensure accurate and timely inci...
Posted 4 months ago
4.0 - 9.0 years
4 - 8 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Role and Profile: IT Service Desk Analyst Exp: 3-6 Years Job Location: Delhi / Noida Academic: BE/ B Tech / BCA/ BSc IT/ Computer Science Role & responsibilities Act as first point of contact for all IT related issues and service requests and provide resolution via email, phone, remote tool in 24*5 support environment. Level 1 troubleshooting of issues reported by users, assist users on technical questions and queries. Ensure user queries or issues are captured, validated, and evaluated in an efficient and timely manner. Records and tracks issues from outset to conclusion with 2nd level support teams. Ensure resolution of issues in timely manner with follow-up and necessary escalation as req...
Posted 4 months ago
2.0 - 5.0 years
10 - 14 Lacs
Pune
Work from Office
Technical Support Analyst India: Roles and Responsibilities: Serve as the first point of contact for end-users seeking technical assistance via calls, chats, or tickets. Troubleshoot and resolve hardware, software, application, and network-related issues efficiently. Manage incidents, service requests, and problem tickets using ITSM tools (e.g., ServiceNow, BMC Remedy). Provide support for desktop/laptop systems, mobile devices, printers, and conferencing equipment. Ensure timely escalation of unresolved issues to the appropriate internal teams or vendors. Install, configure, and upgrade system software, patches, and security updates as needed. Assist with user account administration includi...
Posted 4 months ago
5.0 - 9.0 years
8 - 12 Lacs
Jalandhar, Ludhiana, Patiala
Work from Office
We are seeking a talented Manager for IT Service Management (ITSM) to join our team in Lahore, Punjab, Pakistan. Responsibilities: Oversee and optimize IT service management processes and practices Manage and improve incident, problem, change, and release management processes Lead and develop the ITSM team, ensuring high performance and continuous improvement Collaborate with stakeholders to align ITSM strategies with business objectives Implement and maintain ITIL best practices across the organization Monitor and report on key performance indicators (KPIs) for IT services Manage vendor relationships and contracts related to ITSM tools and services Qualifications: Bachelors degree in Inform...
Posted 4 months ago
2.0 - 5.0 years
6 - 11 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team ...
Posted 4 months ago
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