613 Bmc Remedy Jobs - Page 16

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : BMC Remedy Developer Qualification : BE / B.tech Relevant Experience : 4+ Years Must Have Skills : Configuring and customizing components of ARS, ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB. • Managing CMDB data model and Asset • Provide technical support of the Remedy Suite including, CMDB, Asset Management, Incident/Problem/Change management within the production, test and development environments. • Ability to troubleshoot applications at the workflow and database level • Experience of Asset Management • Create and/or update Remedy documentation to comply with software...

Min 1-2 Yr Exp Into Technical Support (International Voice - Mandatory) Any Graduate CTC - Up to 4-5 LPA + Allownces and Incentives WFO 24*7 US Shift Both Way Cab 5 Days Working Interview - Virtual Location - Pune Share CV's - harshaghrs@gmail.com Required Candidate profile Exp Considered After Graduation Only Perks and benefits NIGHT ALLOWANCES INCENTIVES BOTH WAY CAB'S

Role-IT Operations Manager (Female candidates only) Exp-8+ years of experience in International BPO(service desk) Must have 2+ years of Managerial Experience on papers Loc-Pune Np- Imm to 30 Day's WFO| US Rotational shifts CTC-16 LPA Con- 9214334811

Position Title: L2 Ops Engineer - Compute REPORTING TO Infrastructure Service Operations, Food, Feed and Agro Testing Europe GEOGRAPHICAL REPORTING LOCATION: Poland WORKING LOCATION: India NUMBER OF EMPLOYEES UNDER RESPONSIBILITY : 0 OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Eurofins Food, Feed & Agro Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You ...

Problem Manager LocationBangalore Exp- 4 to 7 years Required Skills Managing the lifecycle of all the problems and to minimize the impact of incidents. Data- Good Knowledge with RnS & Data center device like Nexus 9k,7k. End to End IT Problem and Service Management & Execution. Requirement gathering & Analysis of the situation. Plan, coordinate and control the restoration of complex and high impact system problems that occur within the production environment. Measure project performance to identify areas for improvement. Maintain Incident, Problem reports in a common database and have a weekly consolidated report published to the team. Update and maintain information in Known Error Data Base...

Key Responsibilities - Solution Development: Design, develop, and implement BMC Helix applications, custom workflows, automations, and solutions tailored to business requirements. Integration: Integrate BMC Helix with other enterprise systems and third-party applications to ensure seamless operations and data flow. Customization: Customize BMC Helix modules, workflows, and user interfaces to enhance usability and meet specific business needs. Technical Support: Provide technical support and troubleshooting for BMC Helix applications, custom workflows and automations ensuring timely resolution of issues and minimal disruption to business operations. Documentation: Create and maintain detailed...

As an experienced and dynamic Cross-Functional ITIL Service Management Lead, your primary responsibility will be to drive, coordinate, and enhance IT service management processes across various departments. Your role will play a crucial part in aligning ITSM practices with the business objectives, ensuring service consistency, fostering cross-functional collaboration, and promoting continual improvement through the ITIL framework. Key responsibilities will include managing ITIL processes such as Availability Management, Capacity Management, Cross-Functional Service Management, and Service Level Management. You will leverage your expertise in ServiceNow - IT Service Management to optimize ser...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : TWS Administration Good to have skills : HanaMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Summary :We are looking for an experienced and proactive Tidal Workload Automation Specialist to join our team. The ideal candidate will have a minimum of 4 to 5 years of hands-on experience with Tidal Workload Automation (formerly Cisco Tidal), along with a solid understanding of job scheduling, batch processing, aut...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ControlM Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance,...

You will be joining an organisation that is dedicated to driving progress. The Economist Group (TEG) is committed to innovation, independence, and rigour across its businesses, empowering individuals to understand and address the critical challenges facing the world. With a global reach and reputation for excellence, TEG delivers analysis and insights to subscribers and clients in 170 countries through its various businesses, including The Economist, Economist Impact, Economist Intelligence, and Economist Education. As an L1 Support Associate, you will play a crucial role in supporting Level 1 Technical Services for various TEG Business Units. Your responsibilities will include providing fir...

About the Opportunity Join a high-growth leader in the IT services and digital solutions sector, specializing in innovative support and IT service management for a global clientele. We empower organizations with efficient technical support and cutting-edge incident resolution strategies. This on-site role in India offers an exciting opportunity to work at the forefront of technology-driven service delivery. Role & Responsibilities Provide first-level support and rapid resolution for IT incidents, ensuring minimal downtime for end users. Manage and troubleshoot technical issues reported via phone, chat, or email using standard ITSM tools. Log, track, and update tickets within the incident man...

1 to 5 years of experience in Application Support Strong understanding of application architecture, databases (SQL), and troubleshooting techniques Familiarity with ticketing tools (JIRA, ServiceNow,BMC) Provide support to end-users when needed Required Candidate profile Provide day-to-day technical support for applications,resolve issues within defined SLAs. Hands-on experience supporting web-based applications, troubleshooting technical issues. Perks and benefits To be disclosed post interviews

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationWe are looking for an experienced and proactive Tidal Workload Automation Specialist to join our team. The ideal candidate will have a minimum of 4 to 5 years of hands-on experience with Tidal Workload Automation (formerly Cisco Tidal), along with a solid understanding of job scheduling, batch processing, automation best practices, a...

6-10 Years of experience in implementing IT Operations Management, Discovery, Monitoring, and AIOps solutions Experience of implementing BMC Helix ITOM / ITSM for at least 1 customer Design, Engineering and development experience on AIOPS and analytics solutions Strong understanding and experience on Machine Learning algorithms for various AIOPS use cases such as classification, clustering, and anomaly detections Understanding of ITOM strategic approach to generative AI and Knowledge of configuring and obtaining the appropriate license to use GenAI capabilities Working Experience with one or more Hyper scalar AI/ GenAI offerings such as Azure OpenAI, Google Vertex, Llama Understanding on Gen...

About this opportunity With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We...

Total experience 10+ years. Strong working experience in IT support projects (L1 & L2), with a minimum of 3 years in a service manager or lead role. Strong verbal and written communication skills; able to interact effectively with clients and technical teams. Proficiency in incident management, problem management, and service monitoring. Hands-on experience with ITSM tools (eg, ServiceNow, BMC Remedy, etc). Expertise in ITIL processes and frameworks. Strong analytical, reporting, and documentation skills. Experience with working on Jira and Confluence Hands on experience with any of the cloud platform (AWS/Azure/GCP). Ability to work in a fast-paced environment with a focus on service qualit...

Here is how, through this exciting role, you will contribute to BMC's and your own success : Provides courteous, efficient, and professional technical support by phone and email to customers across a broad range of industries. Develops competence and expertise in routine tasks, gaining specialized knowledge of the relevant BMC technologies. Troubleshoots intermediate to a complex range of problems, recommends appropriate actions and manages competing priorities, develops expertise in use of sophisticated tools, analysis of logs, and coordination with all available resources to resolve issues.. Uses professional concepts and company policies and procedures to solve a variety of problems of mo...

As an L1 Support Associate at The Economist Group (TEG), you will play a crucial role in supporting Level 1 Technical Services for various TEG Business Units, including Economist Intelligence, Economist Impact, and Economist Newspaper. Your primary responsibilities will include ensuring smooth operations, contributing to continuous service improvement, and working closely with IT, DevOps, Engineering, Product, Project, Support teams, and stakeholders to maintain high service quality and efficiency. You will be responsible for supporting 24/7/365 monitoring and triage of alerts, incidents, and service requests, following runbooks for basic troubleshooting and resolution, managing escalations ...

As an experienced and dynamic Cross-Functional ITIL Service Management Lead, your primary responsibility will be to drive, coordinate, and enhance IT service management processes across departments. Your role will play a pivotal part in aligning ITSM practices with business goals, ensuring service consistency, optimizing cross-functional collaboration, and promoting continual improvement utilizing the ITIL framework. Key responsibilities will include managing ITIL processes such as Availability Management, Capacity Management, Cross Functional Service Management, and Service Level Management. You will also be expected to have a strong understanding of the ITIL service lifecycle and service v...

Role: BMC Remedy Developer Experience: 48 years (can be adjusted) Location: Bangalore or Gurgram Employment Type: Full-time Key Responsibilities: Design, develop, and customize BMC Remedy AR System applications (ITSM, Smart IT, CMDB, SRM, etc.). Develop workflows, escalations, filters, forms, and active links within BMC Remedy. Handle Remedy system upgrades, patch deployments, and performance optimization. Work closely with cross-functional teams to gather requirements and deliver solutions. Support integration with third-party systems via web services, APIs, or BMC Atrium Orchestrator. Create technical documentation, unit tests, and deployment guides. Troubleshoot and resolve Remedy-related...

Required Exp.- 1yr in Tech Supp.| Interational Voice Work From Office 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Exp Considered After Graduation Only Interview - Virtual Location - Pune Share CV's - 9257669383 (Harsha) Required Candidate profile Excellent communication skills required in English, Microsoft Certified is a plus point Perks and benefits Night allowances Incentives Both way cab facility

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...

The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production ro...

Strong experience in CMDB integrations Excellent experience in ITSM Experience - 5+ years No admin profiles encouraged. Location - PAN India. Rates including mark up - 170 K/M - 180K/M Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communica...

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...