Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. The Economist is a leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and audio to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. Within the Economist group, we are in a fortunate situation where we have a thriving B2C circulation business and a growing B2B business, including media, content, event, subscription and consulting. The Salesforce Developer 3 will support the expansion of our Salesforce capabilities while working on projects from requirement gathering to design and implementation. Responsibilities will include Salesforce configuration and development (Apex and LWCs) along with system maintenance and customization to support business requirements. The role demands considerable Salesforce.com experience developing programmatically and providing architectural recommendations. There will also be development required on some non-Salesforce components written in TypeScript and React. This is an exciting role which will allow the successful candidate to gain exposure to multiple Salesforce Clouds and be a part of a dynamic team, interacting with stakeholders across different departments and levels. How You Will Contribute Proactively interact with stakeholders to understand Salesforce requirements and subsequently translate them into technical specifications; Manage delivery of functional and technical solutions and system integrations including testing strategy and execution; Ensure proposed technical solutions meet Salesforce coding best practice and code coverage to be at 90%+; Manage existing and build new integrations between Salesforce and other applications; Perform and execute functional testing; Work with business colleagues to gain user acceptance and take up; Create and keep Salesforce related technical documents and training materials up-to-date; Keep up-to-date with new Salesforce releases and promptly identify features which could add value to the Economist’s Salesforce users and those which will impact existing processes and require urgent attention as required; Perform administrative tasks such as creating or updating fields, page layouts, process builders and flows, reports and dashboards and managing data using data loader or other tools. Experience working in a product led development environment, with a focus on quality and velocity to deliver our roadmap. The Ideal Skills For This Role Are Relevant bachelor’s degree (or equivalent); At least Administrator, Platform Developer I. Platform Developer II and Javascript Developer certifications. In depth and progressive Salesforce experience (from administrator to developer) gained in a similar role; Experience working on Salesforce products - Sales, Service and Experience Clouds; Knowledge of REST and SOAP API's, along with understanding semi-structure data like JSON; Ability to design complex SOQL and SOSL queries; The development of custom front-end Lightning Web Components; Point-and-click development within a Lightning environment; Analysis and design through to successful implementation of Salesforce.com, including experience with Salesforce.com developer toolkit including Apex Classes, Controllers, Triggers, Batch jobs; Ability to manage code coverage within the governance limit; Ability to provide application users with technical and functional support; A good understanding of the Salesforce data model, alongside designing future object definitions and relationships; Exposure to Agile development methodologies and JIRA as a project management application; A proven track record of successful project delivery with at least three full project life cycles completed; Excellent teamwork with both clients and colleagues; Experience in development in Typescript/React/Next,js Experience in developing on cloud infrastructure, ideally AWS (not essential) Hybrid Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. Show more Show less

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. As a Lead Digital Analytics Implementation Specialist, you'll lead the strategy, planning, and execution of digital analytics implementations, ensuring data accuracy and actionable insights across all digital channels to drive business growth and inform data-driven decisions You will lead initiatives in tools architecture and collaborate closely with product owners, UX designers, and IT developers to enhance the digital experience for our customers and drive business growth through data-driven insights and innovative solutions.In this role, you will have the opportunity to work on high-impact projects, leveraging the latest technologies and methodologies to deliver significant results. Your leadership in implementing and tuning Data analytics systems will be recognized and valued as you help shape the future of digital transformation at Orange Business. Embedded within an excellent, highly collaborative and supportive data, research and insights focused team. You will lead and grow the digital data analytics platform within the Economist Group How You Will Contribute In This Role Meet with all appropriate stakeholders to understand their needs and provide consultation on ways digital data can assist in achieving their goals Design and build solution in line with stakeholder and business needs Provide data to stakeholders as needed to support efforts Gather analytics requirements and provide the analytics solutions Support the product, marketing and business stakeholders with the data and insights Work closely with the product marketing and data teams to implement best practices and support the data science teams with the data in building the data models Work closely with the analytics development team and help them understand the requirements and designing the solutions Audit stakeholder outputs to ensure accuracy and timely delivery Comprehensive tagging plans and documentation, ensuring clear and consistent tracking across all digital platforms. Accurate and timely updates to the tags for sustained data collection and reporting. Regular updates and maintenance of tracking systems, ensuring ongoing data accuracy and reliability. Keeping Analytics Platform up to date and socialising new launched features with a clear use case to be adopted Own the Training and onboarding of teams across TEG on the analytics platform to enable self serve widely Serve as a primary point of contact for Digital Analytics Platform needs What We’re Looking For Strong evidence of hands on javascript experience Experience in working with both manual and tag management analytics implantations and common troubleshooting tools, including Developer Tools, Tag Assistant, or GA Debug.Managing the Google Tag Manager, Tealium and Google Analytics events and integrations Knowledge of Web markup and front-end Web development in HTML5, CSS3, JavaScript, DOM Experience with analytics strategies across multiple sites and apps, diverse platforms, and high-traffic sites preferred Have the technical and communication skills to clearly communicate the processes and tasks to make full use of tag management and tags and communicate with developers in a meaningful way. Leading the marketing integrations with ad platforms, external partners and internal tools Experience architecting, designing, and implementing data within a data layer Ability to manage the marketing tech stack including API integrations, Marketing Landing pages, Attribution platform and Marketing PixelsHands-on experience in Google Ads and Facebook Ads platform will be an added advantage.Working understanding of attribution platforms like Branch or Appsflyer will be an added benefit Understanding of data privacy regulations, such as GDPR and CCPA, and their impact on data collection and reporting. Experience in working with AB Testing tools like Optimizely, Adobe Target etc would be an added advantage Knowledge of general Web best practices in SEM, SEO, and UX Knowledge of web development frameworks and server-side coding will be an added advantage Desired Qualifications Has a B.Tech /B.E/MCA from a reputed institution. 5+ years of experience with tag management systems like GTM, DTM, and Tealium. 5+ years of experience implementing and using web analytics tools such as Adobe Analytics (Omniture), Google Analytics, IBM Digital Analytics (Coremetrics), and/or Webtrends. 4+ years of experience implementing 3rd party tracking tools (Doubleclick, Adwords, Comscore, etc.). Our tech stack Google Analytics Tealium Google Tag Manager Amplitude Big Query Parse.ly Marketing platforms such as Meta, LinkedIn, Outbrain and more Server side tracking Jira, Confluence, Snowflake Hybrid Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. 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Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. Economist Impact combines the rigour of a think-tank with the creativity of a media brand to engage an influential global audience. We partner with corporations, foundations, NGOs and governments across big themes including sustainability, health and the changing shape of globalisation to catalyse change and enable progress. With The Power Of The Economist Group Behind It, Economist Impact Crafts Bespoke Partnerships Using a Potent Portfolio Of Capabilities Including policy research and insights branded content media & advertising design thinking and data visualisation global and bespoke events The Production function sits globally as part of the Commercial and Creative Innovation team in Economist Impact. This Senior Producer role is focused in the APAC region, based in India reporting into the Global Head of Production (EMEA). As a Senior Producer, you’ll operate at the heart of cross-functional teams, you’ll strategize how to leverage our complementary strengths and best combine the expertise around you and deliver a range of outputs such as research white papers, videos and written content, web builds, and simplified CMS pages, social and media asset creation. The production team is responsible for day to day delivery and supports the team in creation of all deliverables across the programme. We champion the programme vision and KPIs. We ensure smooth collaboration between teams and minimal friction for the client. It goes without saying you’re supremely organised and tight on all the important basics; able to chart a clear and certain path forward for your team. But you should be just as comfortable (if not more so) acting decisively in the face of ambiguity. Programmes Require Daily coordination of the programme team to deliver scope, including setting and managing timeline and dependencies, running internal team meetings, programme documents and defining client reviews and client feedback requirements. Managing production for all programme deliverables. Ensuring scope and editorial checks are adhered to as well as improving the craft of the output. Deliverables include: Content delivery: working with our Editorial and Insight teams, video/audio teams and Design teams to create content such as articles, short films, white papers, branded content, social and media assets Technical delivery: Manage creation of online pages or websites. Including design and build of microsites, or upload to CMS environments. Including Dev ops, Tech QA, URL, analytics set up. From simpler CMS format pages, to bespoke websites often involving large data sets. You should be well versed in website design and development, Analytics implementation, QA and deployment process Media campagin delivery: Work with Media and analytics teams. Lead creation of amplification assets, tracking programme performance while live, optimising as required. Facilitate reporting and wrap up decks for Client Review all deliverables before they go to the client, ensuring brand and creative cohesion, ensure quality control, and strategy/client KPI alignment in collaboration with the Partnership Lead Communicate risk and mitigation plans to Partnership Lead Strong client servicing skills and communication with client Attend all client meetings and document discussion and decisions. Track all client feedback. Draft client facing communications, join and lead weekly meetings as appropriate Ensuring team cohesion and that teams are booked and resourced appropriately for the programme's needs. Build relationships within the company to become a trusted partner for delivery Your Primary Responsibilities Will Be The efficient and profitable delivery of Impact high-value programmes Running multiple programs at once to the highest standard, with the ability to correctly prioritise of business and Client needs at all times Supporting cross functional teams to troubleshoot issues and improve the craft and output of the programme as a whole Partnering with the Partnership Lead throughout the duration of a programme, Troubleshooting and escalating issues to Partnership Lead as required You must have 5+ years industry experience in production roles within creative technology companies Hands on experience working and leading designers, developers, analytics, and QA teams Strong commercial acumen Strong client facing skills and experience Demonstrable problem-solving and negotiation skills The ability to describe and defend your decisions, and to know when to change your mind Competent writing and presentation skills Unflappable attitude and the ability to manage up effectively Expertise in managing creative teams and contributing to client communication Strong written and verbal communication skills Experience working in a cross-disciplinary environment, collaborating with other practitioners to deliver the best end result Ideally you’ll also have experience Dividing your time between multiple concurrent programmes Building websites or long term programmes of work Be comfortable talking to programme stakeholders and clients who may not be technical Have experience working with teams including remote workers, with ideas on how to get the best from teams like this Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. Show more Show less

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. The Economist Group is a global media and information-services company that exists to champion progress. We provide individuals and organisations with the expertise, insights and perspective to press forward. Our Global IT team’s vision is to create an amazing employee experience, built on a modern, secure infrastructure, effective workspace tools and highly engaged, customer-focused support. As a technology and data driven business we recognize the key role outstanding IT professionals play in helping us achieve our goals. We work with modern platforms (eg. AWS, Google Workspace, Atlassian Cloud), SaaS applications (eg. Miro, Slack, ManageEngine) and security tools (eg. Okta, Crowd strike) to deliver a comprehensive technology service to our colleagues around the world. We are seeking a Cloud Support Engineer with a primary focus on Amazon Web Services (AWS) and a general awareness of Google Cloud Platform (GCP) and Microsoft Azure. In this role, you will provide technical support, troubleshoot cloud-based infrastructure issues, and ensure the optimal performance and financial efficiency of our cloud environments. You will work closely with Infrastructure, DevOps, IT operations, and security teams to ensure robust, scalable, and secure infrastructure across cloud and on-premise platforms. You will be driven and motivated by a desire to work with and share your experience with a diverse group of people to help build & maintain something meaningful. Accountabilities In This Role You Will Be Expected To Architect and deploy scalable, reliable, and secure AWS infrastructure solutions Support hybrid and multi-cloud environments, with a working knowledge of GCP and Azure services. Optimise cloud resources for cost, performance, and scalability Automate cloud infrastructure provisioning using tools like Terraform, AWS CloudFormation or similar Implement monitoring, logging, and alerting solutions using AWS CloudWatch, CloudTrail, Newrelic or similar Enforce security best practices, including IAM policies, encryption, and network segmentation Identify opportunities to improve the companies technology capabilities and provide recommendations Ensure the smooth running of all technology systems, networks, and applications, and manage any incidents that arise. This includes both infrastructure in the Cloud and on-premise. Develop and implement documentation, policies and procedures, ensuring compliance with regulatory best practice for systems security Stay up to date with new technologies, trends, and best practices and recommend changes or upgrades. Deal with escalations from the Operations team for end user issues requiring infrastructure changes or knowledge. Experience, Skills And Professional Attributes Extensive, relevant experience working with AWS with exposure to on-premise environments Cloud Management Experience (security, reliability, optimization, cost management & IAC) Strong knowledge of hybrid cloud architecture and connectivity solutions (e.g., AWS Direct Connect, VPN, VPC) Familiarity with CI/CD pipelines and tools such as Github Experience of collaborating with and supporting other technical teams such as Security, TechOps, DevOps, Engineering and Enablement Experience in utilizing Atlassian tools to manage, monitor and plan workloads Some experience of managing on-premise servers, storage, and networking equipment. Familiarity with enterprise backup and recovery tools and strategies Cultural awareness and experience as part of an international team Performance Measures Ensuring agreed IT practices are followed Working relationships with colleagues, customers and external organizations Adherence to and dissemination of IT policies and procedures Strong focus on security, performance, availability & recovery (SPAR) Deployment of new technology and services The ability to meet recovery time objectives (RTO) and recovery point objectives (RPO) The meantime between failures (MTBF) Awareness of industry trends and a willingness to explore and test new technologies that could benefit our businesses Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. Show more Show less

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. Job Summary The Cyber Security Team Lead will support the Head of Information Security in the development, implementation, and management of the organisation’s information security strategy. This role involves overseeing daily operations, ensuring the security of information assets, managing security incidents, and fostering a security-conscious culture within the organisation. Key Responsibilities Strategic Support: Assist in the development and execution of the organisation's information security strategy and policies. Provide strategic guidance and leadership in all areas of information security. Operational Management: Oversee day-to-day security operations, including monitoring, threat management, and incident response. Ensure effective 24/7 monitoring and incident handling. Risk Management: Identify and assess security risks, and develop mitigation strategies. Conduct regular security audits and vulnerability assessments. Incident Response: Lead the response to security incidents and breaches, ensuring timely and effective resolution. Develop and maintain the incident response plan, including conducting regular drills. Compliance and Governance: Ensure compliance with relevant security standards, regulations, and frameworks (e.g., ISO 27001, NIST, GDPR). Maintain up-to-date documentation of security policies, procedures, and incidents. Team Leadership: Supervise and mentor the information security team, providing guidance and support. Foster a collaborative and high-performance team environment. Training and Awareness: Develop and deliver security training and awareness programs for employees. Promote a culture of security awareness throughout the organisation. Stakeholder Collaboration: Collaborate with IT, legal, HR, and other departments to ensure cohesive security practices. Serve as a key point of contact for security-related matters with external partners and vendors. Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Master’s degree is a plus. Certifications: Relevant certifications such as CISSP, CISM, CISA, or equivalent. Experience: Minimum of 10 -15 years of experience in information security, with at least 3 - 5 years in a leadership role. Proven experience in managing security operations, incident response, and risk management. Skills And Competencies Technical Expertise: Strong knowledge of information security principles, technologies, and best practices. Experience with security tools and technologies such as SIEM, firewalls, IDS/IPS, and endpoint protection. Analytical Skills: Ability to analyse complex security issues and develop effective solutions. Strong risk assessment and management skills. Leadership and Communication: Excellent leadership and team management skills. Strong verbal and written communication skills, with the ability to convey complex security concepts to non-technical stakeholders. Problem-Solving: Strong critical thinking and problem-solving abilities. Ability to remain calm and effective in high-pressure situations. Additional Requirements Availability for on-call duties and to respond to security incidents outside regular working hours. Willingness to travel as needed. Hybrid Policy - 2 to 3 days in a month work from Office* Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. Show more Show less

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. Information Researcher As the research and analysis division of the Economist Group, Economist Intelligence helps leaders prepare for opportunity, empowering them to act with confidence when making strategic decisions. The EI is the global standard in providing quality, actionable intelligence to the public and private sectors, assessing issues that impact the marketplace for over two hundred countries. We are looking for an ‘Information Researcher’ to work with our in-house research/library team. The team works on subscription requests (e.g. arranging access to third-party databases, e-journals, paid reports, newspapers, magazines, news websites, etc), managing the various ongoing subscriptions, working on secondary research requests, setting up newsletters on the given topics, etc. These requests come from internal editors/analysts as well as contributors. The selected candidate will help the team manage the ongoing subscriptions, route the daily updates (for active subscriptions) to users, help with setting up various newsletters, etc. From time to time, the role also involves the handling of secondary research requests. Accountabilities In the role you would be expected to:  Manage the team’s shared inbox to make sure that all the emails that come in daily are worked upon and routed to relevant users (outside or within the team). The emails can be related to alerts for active subscriptions, renewal notifications for active subscriptions, new subscription requests, research requests, newsletter queries, access to paid journals, etc.  Checking in the received issue of active electronic or print subscriptions in the Library Management System system. After the check-in, share the received issue with the user (internal/external).  Daily tracking of the country/industry updates from sources like IMF, World Bank, OECD, etc.  Liaise with different Regional Directors, Principal Economists, and Analysts regularly to get the latest list of editors/contributors covering different countries. Accordingly updating the records to make sure that country analysts are getting relevant updates related to their country.  Timely update records in the Library Management System and other shared files (in Google Drive) that are accessible to the team internally.  Assist with creating or updating newsletters using the news search databases.  Assist with handling quick research requests (using the databases available to the team or via secondary searches).  Maintain an effective relationship with internal stakeholders from offices across the world.  Ensure the quality of information provision and look for ways in which this can be improved.  To personally support the business by ensuring the smooth provision of information to the Company's editorial activities.  Document the updates on time and make them easily accessible among the team. Experience, Skills, And Professional Attributes To succeed in the role you must have:  Knowledge of secondary research resources (news search databases, company financials databases, etc).  Experience doing open web searches and collating required information from various resources.  Experience in electronic delivery of information.  Communication skills, both internal and external.  Documentation and record management.  Good email writing skills.  Experience: 4-5 years To Succeed In The Role You Must Demonstrate  Excellent time and priority management.  Ability to manage multiple tasks simultaneously.  Quick learner.  Able to take ownership and responsibility of the tasks assigned. Desirable Skills & Experience  Prior experience working on Google Workspace would be an advantage.  Exposure to a library management system would be an advantage.  Interest in world affairs, economics, and politics.  Experience in an administration role. Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. Show more Show less

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. Our team of 200 colleagues is at the heart of The Economist Group’s digital-first agenda. Together, we are delivering user-friendly, high-quality digital products that bring data, intelligence and analysis to our growing global audiences across all our four businesses. Our team develops cutting-edge products that provide valuable insights and analysis to business and government leaders worldwide. Whether it involves creating new products for the Economist Intelligence Unit, conceptualising mobile applications that deliver personalised content, or enhancing our flagship website, economist.com, the Technology team plays a crucial role in shaping how we attract, convert, engage, and retain our 1.2 million subscribers. The Technology team collaborates closely with other teams to engineer innovative solutions that cater to the evolving needs of our subscribers. This includes leveraging advanced technologies and methodologies to enhance the acquisition of new subscribers, optimise conversion rates, deliver engaging user experiences, and ensure long-term subscriber loyalty. The Role: We are recruiting data engineers across all levels to join the AI & Data engineering group. This group will build the data platform and products to support the analytics, insights and data science needs for our core subscription business. Data has always been at the heart of the Economist Group, and ultimately we aim to help the business make data driven judgements based on real time, actionable insights How You Will Contribute In This Role: Work with data product managers, analysts, and data scientists to build data and ML pipelines, data warehouse/data lake-house for analytics, reporting and prediction. Build pipelines and data lakehouse/warehouse with data feeds/APIs using Lakehouse, Snowflake, Apache Airflow, Amazon EMR on Snowflake and AWS data lakehouse. Work with data quality and observability tools, CI/CD frameworks to maintain data engineering excellence. Work on data modelling, lineage and data governance Advocate for data architecture across the organisation What We’re Looking For: 10+ years of professional experience of designing, building data pipelines and managing data platforms (including ETL, ELT and lambda architectures), using technologies such as Apache Airflow, Amazon Athena, AWS Glue, Amazon EMR, or other equivalent. Expert level knowledge of both SQL and programming (Python, Scala, or Java) Experience with data technologies such as object storage (s3, hdfs), lakehouse (Iceberg or equivalent), data warehousing (Snowflake or equivalent), orchestration (Airflow or equivalent), data processing frameworks (Pyspark, pandas or equivalent) data modelling, lineage and governance tools. Professional experience in cloud platforms (AWS strongly preferred), such as serverless functions, API gateway, relational and NoSQL databases, and caching. Experience with IaC, CI/CD, containerization, and DevOps. Experience in leading / mentoring data engineering teams. Experience in working in teams with data scientists and ML engineers, for building ML pipelines for recommendation, customer lifetime value and propensity models. An advanced degree in software / data engineering, computer / information science, or a related quantitative field or equivalent work experience. Strong verbal and written communication skills and ability to work well with a wide range of stakeholders. Strong ownership, scrappy and biased for action. Benefits We offer excellent benefits including an incentive scheme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. Business Intro’s (Expanded) The Economist Through rigorous reporting, in-depth analysis and global perspective, The Economist explains today’s most important events and seeks to discern the trends that will shape tomorrow. At the core of everything we do is our independence, underpinned by our editorial culture and governance structure. With subscribers in more than 170 countries, The Economist is one of the most widely recognised and well-read current affairs publications in the world. In addition to the weekly print and digital editions and Economist.com, The Economist publishes Espresso, a daily news app; World in Brief, a daily news and analysis digest updated around the clock; numerous newsletters and podcasts including The Intelligence, our daily news podcast. Technology Our team of 200 colleagues is at the heart of The Economist Group’s digital-first agenda. Together, we are delivering user-friendly, high-quality digital products that bring data, intelligence and analysis to our growing global audiences across all our four businesses. Our team develops cutting-edge products that provide valuable insights and analysis to business and government leaders worldwide. Whether it involves creating new products for the Economist Intelligence Unit, conceptualising mobile applications that deliver personalised content, or enhancing our flagship website, economist.com, the Technology team plays a crucial role in shaping how we attract, convert, engage, and retain our 1.2 million subscribers. The Technology team collaborates closely with other teams to engineer innovative solutions that cater to the evolving needs of our subscribers. This includes leveraging advanced technologies and methodologies to enhance the acquisition of new subscribers, optimise conversion rates, deliver engaging user experiences, and ensure long-term subscriber loyalty. Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. Show more Show less

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. The Economist is a leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and audio to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. Within the Economist group, we are in a fortunate situation where we have a thriving B2C circulation business and a growing B2B business, including media, content, event, subscription and consulting. We are looking for a Salesforce Marketing Cloud Developer to join the team responsible for the development, maintenance and administration of the marketing tech stack, centred on the salesforce ecosystem. We work with business owners in marketing and product to deliver scalable, innovative and future-proofed solutions, helping the group realise maximum value from their marketing technology investments. How You Will Contribute Developing solutions end-to-end in-line with business requirements and development principles. Contributing to technical solution design. Liaising and collaborating with marketing and product colleagues to help them get the most out of marketing technology. Identifying and delivering on training needs amongst end-users. Documenting technical designs, training resources and key engineering decisions. Presenting solutions to the wider business and senior leadership. Working with QA engineers to make sure quality requirements are met and acceptance criteria satisfied. Recommending appropriate marketing tech enhancements and keeping on top of innovations within the marketing automation space. Participating in team retros and making recommendations regarding ways of working. Adhering to security and data governance principles. Adhering to development principles regarding security, resilience and performance. Occasionally responding to out-of-hours support requests. The Ideal Skills For The Role Are Salesforce Marketing Cloud Email Specialist Certification desired. Salesforce Marketing Cloud Administrator or Developer Certification desired. Advanced knowledge of Salesforce Marketing Cloud, including: Journey builder Email studio Automation studio Contact builder SFMC connector Mobile studio. Advertising studio. Marketing Cloud data architecture. Marketing Cloud administration. Advanced HTML and CSS for email. Advanced AMPscript. Advanced SQL. Experience with email render testing. An understanding of Salesforce CRM. Understanding of email deliverability and the infrastructure that impacts deliverability. Experience working across multiple teams, managing stakeholder expectations and delivering to deadlines. Hybrid Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. Show more Show less

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. Introduction The Economist Technology teams deliver the tech which brings The Economist, Economist Intelligence & Economist Impact to life for millions of avid readers, podcast listeners and content watchers. You will join our team at a time when the demand for excellence in our digital customer experience is higher than ever before. You will join a profitable, responsible business with a brand and culture that you can be proud of and with every opportunity to deliver success for the Group and yourself. We are seeking an ITSM Service Manager. You will be dedicated to learning about technology management and will provide first class support for our growing service management capability. If you are a collaborative team member with a practical, can-do attitude and would like to join our fantastic team, we would love to hear from you. As part of this role you may expect to occasionally be available during non-standard working hours as per operational and business requirements. Job Summary The ITSM Service Manager will be responsible for supporting IT service management processes, ensuring smooth operations, and contributing to continuous service improvement for various TEG Business Units - Economist Intelligence, Economist Impact and Economist Newspaper. This role involves assisting with Incident, Problem, Change, and Service Request management, working closely with IT, DevOps, Engineering, Product, Project, Support teams, Vendors and stakeholders to maintain high service quality and efficiency. Key Responsibilities Service Management & Operations: Assist in managing ITSM processes, including Major Incident, Incident, Service Request, Problem, Change, and Request Management. Ensure compliance with ITIL best practices and organizational policies. Support service level agreements (SLAs) and internal OLAs. Monitor ITSM tool (JIRA, Confluence, ServiceNow, etc) usage and ensure accurate documentation of incidents and requests. ITSM Process Documentation for Digital Products & Services Contribute to delivering our service management strategy Build strong relationships with engineers and business stakeholders Support the transition of new services and features into BAU support Major Incident Management Responsible for overseeing and resolving high-priority IT incidents that significantly impact business operations. Coordinate response efforts, engage relevant teams, communicate updates to stakeholders, and drive rapid resolution to minimize downtime. Analyze incidents to identify root causes and implement preventive measures to reduce future risks. Incident, Service Requests & Problem Management Assist in triaging, tracking and resolving IT incidents, Service Requests & Problems. Take ownership of ticket queues, manage aging and keep daily churn healthy Work with technical teams to perform root cause analysis and implement preventive measures. Maintain incident records and generate reports for performance analysis. Change & Release Management Support change management processes, documentation and workflows as needed Assist in coordinating planned system changes and evaluating their impact. Monitor post-change performance to ensure minimal disruption to services. Continuous Service Improvement Identify areas for improvement in ITSM processes and suggest enhancements. Support automation initiatives and efficiency improvements in IT service delivery. Assist in gathering and analyzing service performance data. Contribute to reporting and the development of service dashboards Support the use of automation and AI to streamline processes Stakeholder & Communication Management Act as a point of contact for IT service-related queries and escalations. Collaborate with IT teams and business stakeholders to ensure service alignment. Participate in service review meetings and contribute to reporting activities. Qualifications & Skills Education & Experience: Bachelor’s degree in Information Technology, Computer Science, or a related field. 8-10 years of experience in IT service management, help desk, or technical support Hands-On Experience with ITSM tools like ServiceNow, BMC Remedy, Confluence, Jira Service Management (Atlassian Suite), etc Technical Skills Thorough understanding of ITIL principles and IT service management frameworks. Familiarity with IT operations, cloud services, and enterprise IT environments. Proficiency in ITSM tools and ticketing systems (ServiceNow, Jira, Salesforce, etc) Desirable Understanding/skills in Observability & monitoring tools (NewRelic) Understanding/skills in subscription & payments (Zuora, Salesforce, Cybersource etc) Understanding of Content Management systems Understanding of DW/BI, AI/ML Soft Skills Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Detail-oriented with strong organizational skills. Preferred Certifications ITIL Foundation Certification (mandatory) ServiceNow Certified System Administrator (preferred but not required). Fundamentals of Jira, Confluence, other ITSM tools Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. Economist Impact combines the rigour of a think-tank with the creativity of a media brand to engage a globally influential audience. We believe that evidence-based insights can open debate, broaden perspectives and catalyse progress. Economist Impact’s Policy & Insights team combines qualitative and quantitative research techniques to generate new insights to support the marketing and communications objectives of businesses, governments and international organisations. The role of Analyst, Policy & Insights plays a critical role in the delivery of Economist Impact sponsored thought leadership research programmes. Analysts work with qualitative and quantitative research methods, analyse data and develop research findings, and write in clear, Economist-style, jargon-free prose. A successful Analyst has a keen interest in global policy, business and economic issues and a natural intellectual curiosity, is well organized and efficient, has strong analytical and critical thinking skills, and strong written and oral communication skills. Economist Impact’s thought leadership work has four core areas of expertise - Health, Trade & Geopolitics, Tech & Innovation and Sustainability & Energy. Analysts typically work across thematic areas but in some instances we recruit Analysts with demonstrated education or work experience that aligns with these expertise areas. How You Will Contribute As an Analyst, your primary focus will be supporting senior Impact experts and content leads to produce and deliver high quality research and content for sponsored research programmes. Produce high quality research analysis utilizing qualitative and quantitative methodologies. Undertake desk-research, literature reviews and rapid evidence assessments. Undertake qualitative interviews with experts and produce interview summaries and key findings. Undertake structured analysis of survey results, including descriptive statistics, cross-tabulation and, in some instances, regression analysis. Produce initial drafts of research findings, report and article outlines, and infographics. Contribute to writing and editing research outputs, including reports, briefing papers, articles and infographics. Support with report production including reference checking, chart and data visualization creation. The desirable skills, experience and qualifications for this role include: Two years or more of research, consulting or journalist experience Strong written and verbal communication skills, including ability to translate complex research and analysis into clear and jargon-free prose highlighting key findings and policy analysis Strong data and policy analysis skills with experience working with both qualitative and quantitative research methodologies; ability resolve complex and unfamiliar problems in a timely manner Comfortable with client interaction and interest in building relationships Strong interpersonal skills to create easy working relationships with clients, partners and the internal team Extremely well-organized with a proven ability to meet deadlines under pressure Detail oriented and analytical Energy and desire to grow as part of a highly entrepreneurial team Hybrid Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. The Economist Group is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. Economist Impact —the award-winning events and conferences division of The Economist Group—is looking for a Programme Executive (Events) to support the development of content for event programmes, to secure speakers, to manage speaker relationships as well as internal and external stakeholders. The Programme Executive will independently lead some projects and work closely with programme editors on others. In This Role You Will Be Expected To Manage assigned portfolio of events from start to finish—work in coordination with the Programme Editors on larger projects or alone on smaller projects Manage world- class speaker process on assigned events from start to finish. The process includes research, inviting, liaising, and confirming senior-level speakers from government and private sector to speak at Economist events Project manage all programme-related aspects of assigned events Collect speaker's biographies and photos, set up speaker's preparation calls and email chains, coordinate speaker travel, create pre-event briefing and preparation documents and perform other administrative tasks as required Coordinate with marketing, sponsorship and other teams to ensure smooth planning for and running of events. Occasional travel to events, including on-site event management as required Act as key sponsor liaison and project manager on assigned events Ensure that written and oral communication meets the high-quality standards of The Economist brand Support sponsor relationship management as needed. To Succeed In The Role You Must Have Excellent project management skills The ability to write to a high standard Government relations or the ability to work at senior level with industry leaders “High-level” programme development and conference management experience, ideally of working in cross-functional teams Fluent spoken and written English You Will Be Able To Demonstrate A good understanding of The Economist and Economist Events brand and position in the marketplace Demonstrable track record of developing events and programmes to deadline and delivery to budget and quality standards Strong commercial acumen Cool-headed resourcefulness under pressure A team player mindset Hybrid Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. Overview The Paid Social Media Manager is responsible for the strategic planning, optimisation, and execution of our paid social media campaigns across multiple platforms. This position reports to the Head of Paid Social and will work closely with various internal and external stakeholders to deliver high-performing campaigns. This position is focused on leveraging paid social strategies to enhance our B2B presence and distribute partnership content to designated audiences. Objective/Purpose of the Role The primary objective of the Paid Social Media Manager is to deliver strategic paid social campaigns that achieve projected KPIs for client-integrated campaigns within our APAC region. This role involves developing and managing campaigns, analysing performance data and providing actionable insights. The Paid Social Media Manager will be leading campaigns across multiple social platforms to drive lead generation, brand awareness and engagement. Responsibilities Of The Role Campaign management Develop, plan, set-up, and optimise paid social media campaigns across key platforms, including Meta, LinkedIn, X, and others such as YouTube and Reddit Monitor and adjust targeting, bids, ad creatives, and landing pages to maximise ROI. Conduct A/B testing on ad creatives and targeting options to improve performance. Work closely with the media strategy team to deliver paid social campaigns that will meet preset client/agency objectives and engage target audiences to achieve KPIs Performance Analytics and Insights Define campaign KPIs and benchmarks for paid social media campaigns with allotted budget Translate complex campaign performance data into clear, actionable insights for stakeholders through visually engaging presentation decks Present campaign strategies and performance updates to both internal stakeholders and external clients with confidence and clarity Stay updated on industry trends, algorithm changes, and best practices to maintain competitive advantage Collaboration and Integration Collaborate with cross-functional teams, bringing a proactive approach to communication and problem-solving Work within the B2B marketing team to align social media strategies with broader digital marketing and business objectives Collaborate with media leads, content leads, sales, and other marketing team members to ensure cohesive and effective campaign execution Experience Required For The Role Proven experience in a B2B social media role, with a primary focus on managing paid campaigns from strategic ideation and setup through to execution, optimization, and reporting. Agency experience a plus A track record of using data analysis to drive campaign optimisations, translate complex performance data into actionable insights, and present findings with confidence to stakeholders and clients. Demonstrable experience managing multiple projects simultaneously in a fast-paced environment, showing strong organisational skills, attention to detail, and the ability to meet deadlines. Experience working collaboratively with cross-functional teams, including media strategy, content, and sales, to deliver cohesive and successful campaigns. Skills Required For The Role Platform Expertise: Deep, technical knowledge of paid advertising on key social media platforms, specifically Meta Business Suite, LinkedIn Ads, X (formerly Twitter), and YouTube. Data & Analytics Proficiency: Advanced proficiency in Excel and Google Sheets, including the ability to create complex formulas, pivot tables, and data visualisations for performance reporting. Content & Copywriting: Expertise in social media content curation and creation, including strong writing and editing skills tailored for different platforms and target audiences. Proactive Industry Knowledge: A commitment to and curiosity for staying current on industry trends, algorithm changes, and emerging best practices in social media marketing. Ability to work for a global company on a team that spans multiple time zones (occasional calls before or after normal work hours) Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. L1 Support Associate Introduction The Economist Technology teams deliver the tech which brings The Economist, Economist Intelligence & Economist Impact to life for millions of avid readers, podcast listeners and content watchers. You will join our team at a time when the demand for excellence in our digital customer experience is higher than ever before. You will join a profitable, responsible business with a brand and culture that you can be proud of and with every opportunity to deliver success for the Group and yourself. We are seeking an L1 Support Associate. You will be dedicated to learning about technology management and will provide first class support for our growing service management capability. If you are a collaborative team member with a practical, can-do attitude and would like to join our fantastic team, we would love to hear from you. As part of this role you may expect to occasionally be available during non-standard working hours as per operational and business requirements. Job Summary L1 Support Associate will be responsible for supporting Level 1 Technical Services ensuring smooth operations, and contributing to continuous service improvement for various TEG Business Units - Economist Intelligence, Economist Impact and Economist Newspaper. This role involves assisting with Service Desk, Incident, Problem, Change, and Service Request management, working closely with IT, DevOps, Engineering, Product, Project, Support teams and stakeholders to maintain high service quality and efficiency. Key Responsibilities L1 Service Operations: Supports 24/7/365 monitoring and triage of alerts, incidents, and service requests Follows runbooks for issue validation, priority assessment, basic troubleshooting and resolution Manages escalations to L2 as required and communicates status to stakeholders Assists in managing Jira Service Desk Board -ownership of ticket queues, manage aging and keep daily churn healthy Assist in managing ITSM processes, including Major Incident, Incident, Service Request, Problem, Change, and Request Management. Support Service Level Agreements (SLAs) and internal OLAs. ITSM tool (JIRA, Confluence, ServiceNow, etc) usage and ensure accurate documentation of incidents and requests. Supporting Major Incident Management process Coordinate response efforts, engage relevant teams, communicate updates to stakeholders, and drive rapid resolution to minimize downtime (as needed) Maintain incident records and generate reports for performance analysis (as needed) Supports Continuous Improvement Initiatives (as needed) Qualifications & Skills Education & Skills Required: Bachelor’s degree in Information Technology, Computer Science, or a related field. 3-5 years of experience in IT service management, Technical L1 Support, Help desk Hands-On Experience with any of ITSM tools like ServiceNow, BMC Remedy, Confluence, Jira Service Management (Atlassian Suite), etc Understanding of ITIL principles and IT service management frameworks. ITIL Foundation certification Desirable (not Mandatory) Understanding/skills in Observability & monitoring tools Understanding/skills in subscription & payments Understanding of AWS/Cloud Ops Soft Skills Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Detail-oriented with strong organizational skills. Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. The Economist is a leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and audio to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. Within the Economist group, we are in a fortunate situation where we have a thriving B2C circulation business and a growing B2B business, including media, content, event, subscription and consulting. We are looking for a Salesforce Marketing Cloud Developer to join the team responsible for the development, maintenance and administration of the marketing tech stack, centred on the salesforce ecosystem. We work with business owners in marketing and product to deliver scalable, innovative and future-proofed solutions, helping the group realise maximum value from their marketing technology investments. How You Will Contribute Developing solutions end-to-end in-line with business requirements and development principles. Contributing to technical solution design. Liaising and collaborating with marketing and product colleagues to help them get the most out of marketing technology. Identifying and delivering on training needs amongst end-users. Documenting technical designs, training resources and key engineering decisions. Presenting solutions to the wider business and senior leadership. Working with QA engineers to make sure quality requirements are met and acceptance criteria satisfied. Recommending appropriate marketing tech enhancements and keeping on top of innovations within the marketing automation space. Participating in team retros and making recommendations regarding ways of working. Adhering to security and data governance principles. Adhering to development principles regarding security, resilience and performance. Occasionally responding to out-of-hours support requests. The Ideal Skills For The Role Are Salesforce Marketing Cloud Email Specialist Certification desired. Salesforce Marketing Cloud Administrator or Developer Certification desired. Advanced knowledge of Salesforce Marketing Cloud, including: Journey builder Email studio Automation studio Contact builder SFMC connector Mobile studio. Advertising studio. Marketing Cloud data architecture. Marketing Cloud administration. Advanced HTML and CSS for email. Advanced AMPscript. Advanced SQL. Experience with email render testing. An understanding of Salesforce CRM. Understanding of email deliverability and the infrastructure that impacts deliverability. Experience working across multiple teams, managing stakeholder expectations and delivering to deadlines. Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.

As an L1 Support Associate at The Economist Group (TEG), you will play a crucial role in supporting Level 1 Technical Services for various TEG Business Units, including Economist Intelligence, Economist Impact, and Economist Newspaper. Your primary responsibilities will include ensuring smooth operations, contributing to continuous service improvement, and working closely with IT, DevOps, Engineering, Product, Project, Support teams, and stakeholders to maintain high service quality and efficiency. You will be responsible for supporting 24/7/365 monitoring and triage of alerts, incidents, and service requests, following runbooks for basic troubleshooting and resolution, managing escalations to L2 as required, and assisting in managing Jira Service Desk Board. Additionally, you will be involved in managing ITSM processes such as Major Incident, Incident, Service Request, Problem, Change, and Request Management, supporting SLAs and internal OLAs, using ITSM tools effectively, and participating in Continuous Improvement Initiatives. To qualify for this role, you should hold a Bachelor's degree in Information Technology, Computer Science, or a related field, along with 3-5 years of experience in IT service management, Technical L1 Support, or Help desk. Hands-On Experience with ITSM tools like ServiceNow, BMC Remedy, Confluence, Jira Service Management (Atlassian Suite), etc., and an understanding of ITIL principles and IT service management frameworks are essential. An ITIL Foundation certification would be a plus. Desirable skills include knowledge in Observability & monitoring tools, as well as an understanding of AWS/Cloud Ops. In addition to technical skills, you should possess strong analytical and problem-solving abilities, excellent communication and interpersonal skills, the ability to work in a fast-paced environment, and detail-oriented with strong organizational skills. At The Economist Group (TEG), we offer excellent benefits, including an incentive program, generous annual and parental leave policies, volunteering days, well-being support, and free access to all Economist content. We uphold values such as Independence, Integrity, Excellence, Inclusivity, and Openness, reflecting our mission to pursue progress for individuals, organizations, and the world. Join our team and be part of an organization dedicated to driving progress and making a difference in the world.,

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. The Economist is a leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and audio to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. Within the Economist group, we are in a fortunate situation where we have a thriving B2C circulation business and a growing B2B business, including media, content, event, subscription and consulting. We are looking for a Salesforce Marketing Cloud Developer to join the team responsible for the development, maintenance and administration of the marketing tech stack, centred on the salesforce ecosystem. We work with business owners in marketing and product to deliver scalable, innovative and future-proofed solutions, helping the group realise maximum value from their marketing technology investments. How You Will Contribute Developing solutions end-to-end in-line with business requirements and development principles. Contributing to technical solution design. Liaising and collaborating with marketing and product colleagues to help them get the most out of marketing technology. Identifying and delivering on training needs amongst end-users. Documenting technical designs, training resources and key engineering decisions. Presenting solutions to the wider business and senior leadership. Working with QA engineers to make sure quality requirements are met and acceptance criteria satisfied. Recommending appropriate marketing tech enhancements and keeping on top of innovations within the marketing automation space. Participating in team retros and making recommendations regarding ways of working. Adhering to security and data governance principles. Adhering to development principles regarding security, resilience and performance. Occasionally responding to out-of-hours support requests. The Ideal Skills For The Role Are Salesforce Marketing Cloud Email Specialist Certification desired. Salesforce Marketing Cloud Administrator or Developer Certification desired. Advanced knowledge of Salesforce Marketing Cloud, including: Journey builder Email studio Automation studio Contact builder SFMC connector Mobile studio. Advertising studio. Marketing Cloud data architecture. Marketing Cloud administration. Advanced HTML and CSS for email. Advanced AMPscript. Advanced SQL. Experience with email render testing. An understanding of Salesforce CRM. Understanding of email deliverability and the infrastructure that impacts deliverability. Experience working across multiple teams, managing stakeholder expectations and delivering to deadlines. Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.

You will be joining an organisation that is dedicated to driving progress. The Economist Group (TEG) is committed to innovation, independence, and rigour across its businesses, empowering individuals to understand and address the critical challenges facing the world. With a global reach and reputation for excellence, TEG delivers analysis and insights to subscribers and clients in 170 countries through its various businesses, including The Economist, Economist Impact, Economist Intelligence, and Economist Education. As an L1 Support Associate, you will play a crucial role in supporting Level 1 Technical Services for various TEG Business Units. Your responsibilities will include providing first-class support for service management capabilities, collaborating with IT, DevOps, Engineering, and other teams to ensure high service quality and efficiency. You will be involved in monitoring alerts, incidents, and service requests, managing escalations, and contributing to continuous service improvement efforts. Key responsibilities of the role include supporting 24/7 monitoring and triage, following runbooks for issue resolution, managing service desk operations, and assisting in ITSM processes such as Incident, Problem, Change, and Request Management. You will also be responsible for maintaining incident records, generating reports, and supporting continuous improvement initiatives. To be successful in this role, you should have a Bachelor's degree in Information Technology, Computer Science, or a related field, along with 3-5 years of experience in IT service management or technical L1 support. Hands-on experience with ITSM tools like ServiceNow, BMC Remedy, or Jira Service Management is required, as well as an understanding of ITIL principles. Strong analytical, problem-solving, communication, and interpersonal skills are essential, along with the ability to work in a fast-paced environment and manage multiple priorities. In return, we offer excellent benefits, including an incentive programme, generous annual and parental leave policies, volunteering days, well-being support, and free access to all Economist content. Our values of Independence, Integrity, Excellence, Inclusivity, and Openness guide our mission to pursue progress for individuals, organisations, and the world, fostering a culture of exploration, free-thinking, truth-seeking, diversity, and innovation.,