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Senior Software Engineer

Senior Software Engineer

Telstra

7 - 12 years

25 - 30 Lacs

Bengaluru

Posted:3 hours ago| Platform:

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Skills Required

Performance tuning Architecture Bmc Remedy Flex ITIL framework Workflow Issue resolution Troubleshooting SRM Customer interaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Employment Type Permanent

Closing Date 11 July 2025 11:59pm

Job Title Senior Software Engineer

Job Summary

As a Senior Software Engineer, you thrive on understanding and translating customer needs into new products and capability. You apply deep technical expertise and experience in software application layer solutions, to develop and deliver scalable design blueprints across the end-to-end software development life cycle. Your continuous learning and improvement mindset, collaboration and influencing skills are critical to success in this role. Job Description

Who We Are

Telstra is Australia s leading telecommunications and technology company spanning over a century with a footprint in over 20+ countries. In India, we re building a platform for innovative delivery and engagement that will strengthen our position as an industry leader. We ve grown quickly since our inception in 2019, now with offices in Pune and Bangalore.

Focus of the Role

What We Offer

Flex appeal: choose where, when and how you work
Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business.

Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births

Employees are entitled to 12 paid holidays per calendar year

Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year

Relocation support options across India, from junior to senior positions within the company

Receive insurance benefits such as medical, accidental and life insurances

What You ll Do

Product & Technology - Software Engineering & IT develops and maintains Telstras software and IT systems, working on some really cutting-edge technologies.

Customize and implement workflows in BMC Helix and ITSM Suite using Developer Studio, ensuring alignment with business needs.
Design and execute custom integrations leveraging APIs, iPass, and web services to enhance system functionality and data flow.
Configure and optimize Remedy Server in a server-group environment, focusing on performance tuning and issue resolution.
Collaborate with cross-functional teams to gather requirements and propose architectural solutions for integrations involving SRM, Knowledge Management, and Atrium CMDB.
Maintain strong customer interaction, addressing concerns and ensuring satisfaction through effective communication and support.

About You

Minimum 7+ years of experience in BMC remedy
Implementation knowledge on BMC Helix, ITSM Suite, SLM, Remedy Migrator, Web services, APIs
Plug-ins, Remedy Developer and Innovation Studio and Helix Dashboard reporting
Experience on iPass and Webhooks
Good knowledge of SRM , Knowledge Management , Atrium CMDB
Remedy Workflow customizations using Developer Studio
Basic ITIL Framework concepts
Experience in proposing and implementing architecture of Custom integrations
Experience in configuring and working on Remedy Server-group environment
Previous experience of working overlay concept
Experience on BMC Helix Deployment manager
Should have ITSM integration experience with other remedy & web service integration.
Experience in performance tuning and troubleshooting BMC Remedy AR Server issues
Good in customer interaction.

If you are looking to take the next step in your career, we want to hear from you!

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Senior Software Engineer