Billing Manager - Ahmedabad

DTDC Express Ltd is looking for Billing Manager for Ahmedabad Location.

Location: Ahmedabad

Working Days: Monday - Saturday

Time: 9:30AM - 6:00PM

Role: Billing Manager

KEY RESPONSIBILITIES:

• Database Generation & Updation: -Ensure Database generation/updation of daily collection & invoicing in timely manner and track case movements.
• Reports & MIS: -Generation &Submission of reports / MIS of Daily collections, invoices & service escalation of all regions. Keep records of customer dispute report & monthly Debtors report. Timeliness & accurateness being a key phenomenon.
• Billing management-Cross Verify the Invoices & itemized Bills Generated By the circle teams through the system.
• Customer Services - Make sure the service delivery is maintaining as per contract.
• Contract Management - Supervise Contract updation in Contract module & System. Ensure the updated rates are valid & as per the recorded contract. Build and maintain relationships with external customers & Ensure optimum customer satisfaction levels. Resolution of issues related to Invoicing & services given to the customer. Ensuring timely submission of error free invoices.
• Providing necessary information and support to the Credit Controller w.r.t. setting up of terms and conditions for credit to the customers and ensure customers pay on time.
• Regularly meet Operations managers to ensure all relevant debts are collected well in tie and credit limits/periods extended to customers are appropriate.
• Handle disputed bills and negotiate to bring payment within the agreed terms. Perform periodic customer balance reconciliations for portfolio and provide adequate advice on billing queries.
• Propose writeoff of irrecoverable debts and WIP as per company policy. Prepare files for transfer to external debt recovery agents
• Managing a team of Billing people, responsible to coach & develop them, also setting up their goals & assessing their performance as & when required Review of sufficiency of drawing, technical specifications, report, contract documents and bills quantity. Preparing daily progress report, weekly progress report & monthly reports.
• Responsible for preparing bills of contractor. Preparing bar bending schedule & shuttering schedule, Quantity Surveying, Estimations & Budgeting for projects.
• Maintenance of all records related to billing. Supervision of Billing & reconciliation of materials Control on Master Files (Customer Master, Rate Master, GST Info etc.

DESIRED KNOWLEDGE AND EXPERIENCE:

• Bachelors degree in Finance, Accounting, Business Administration, or related field.
• Proven experience (typically 5+ years) in billing or finance, with at least 2 years in a supervisory or managerial role.
• Strong knowledge of billing and collections processes.
• Familiarity with accounting principles and regulations.
• Experience with billing software (e.g., QuickBooks, SAP, NetSuite, or others).
• Excellent analytical and problem-solving skills.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Attention to detail and high level of accuracy.

Interested candidates can also directly apply at saurav.patil@dtdc.com