BDE - Inside Sales - Team Lead

Job Description

Job description : We are looking for Candidates having Good Experience in Edtech Sales in IT and Tech Domains, training Institutes or related fields in Inside sales . Employment Type: Full-Time, Work from OFFICE- Bangalore Role - Team Lead- Inside Sales- Edtech Industry Work Location: Marathahalli, Bengaluru ROLES & RESPONSIBILITIES : Lead a Team of 3 to 5 Members of Sales associates and providing guidance, coaching, and feedback. Ability to close the Sales leads for the Individual target and for the Team Target. Ensure high-quality customer experience, resolving complex issues, and escalating concerns to relevant teams. Track team performance metrics, such as response times, resolution rates, and customer satisfaction. Meet weekly/monthly sales targets by developing a marketing strategy as a tele sales executive. Ensure team adherence to quality standards and company policies. Gain a deep understanding of the company's services and find gaps in the customers lives wherein the company's services fit and ensure smooth communication leads to facilitate the enrolment process. Maintain accurate records of lead interactions and follow-up activities in the CRM system. Convert leads to Sales for the company through telephonic conversations. Qualify leads by assessing their interest, needs, and eligibility for Software Training programs. Build rapport, credibility and establish trust with leads through effective communication and active listening. BASIC ELIGIBILITY CRITERIA : At least 5 years of experience in Software Training related Sales experience and Edtech Sales Experience are welcome. Excellent communication skills & counselling skills Track record of 7% to 10% of sales closure from the leads assigned. SKILLS Required: Strong leadership skills, with ability to motivate and guide team members. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Customer-centric mindset, with ability to empathize with customers. Familiarity with EdTech products and platforms, as well as customer support tools and software. Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy. Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrolment decisions. Benefits : Apart from fixed Salary eligible for 3% of Sales value paid as Commission Monthly. Note : Looking for immediate joiners in the Bangalore office. We .W are scheduling the virtual Interview from Today. Contact Email: Dineshkumar.V@cloudshinepro.com . Regards, HR Team-Cloudshine