22 Batch Monitoring Jobs

This role requires you to be highly skilled in technology transfer of Injectable products to manufacturing plants, including scale-up activities and demonstrating technical capabilities. You will play a key role in ensuring accessibility to both current portfolio and pipeline products. Additionally, you will share responsibility for achieving targeted product execution goals within the department/organization. Your duties will involve documentation, evaluation, and monitoring of batches at the manufacturing site. Your responsibilities will include performing product transfer activities for sterile products as assigned by the Manager/Senior Manager/Designee. You will be involved in the execution and supervision of Trial, Engineering, Scale-up, and Submission/Exhibit batches. You will compile results from scale-up trials, scale-up batches, and submission batches, drawing meaningful conclusions from the data. Moreover, you will be tasked with preparing various technology transfer documents such as Product risk assessment, Hold time study protocol & report, Scale-up batch protocol & report, among others. Your daily tasks will also encompass initiating requests for the creation or extension of Material codes, as well as working with SAP, document compliance manager, and other relevant software for documentation purposes. It is essential that you strictly adhere to the standard operating procedures (SOP) applicable at all PAR formulation sites, ensuring workplace safety. Furthermore, you will be responsible for conducting literature searches on quality management and Regulatory Guidance, as required. Collaboration with cross-functional teams to ensure timely completion of assigned activities is a crucial aspect of this role. You will be expected to develop project plans outlining timelines and target completion dates. Your support in documentation for various investigations, deviations, incidents, Out Of Specifications (OOS), Out Of Trends (OOT), and non-conformances, as applicable to R&D, will be highly valued. Ideally, you should hold a Bachelor's or Master's degree in Pharmacy, with a minimum of 4-8 years of relevant experience. Your exposure and experience in technology transfer, Manufacturing Science and Technology (MSAT), Technical services, and production for regulated markets in injectable/sterile products will be beneficial. Proficiency in GMP documentation activities, FDA regulations, and guidelines is essential. Additionally, strong communication skills, critical thinking abilities, and a proactive, innovative approach to work are key attributes for success in this role.,

As an Informatica Production Support associate, you will be responsible for managing and providing support for Informatica suite applications. Your key responsibilities will include basic operation support management such as handling incidents, fulfilling requests, monitoring application batches, resolving abends, and ensuring adherence to critical business SLAs. You will collaborate with various application, business, and infrastructure groups to troubleshoot application issues and perform functionality and impact analysis for new projects, enhancements, and upgrades. Additionally, you will be required to perform bug fixes and minor enhancements on demand. Your role will involve supporting management activities such as incident management, request fulfillment, file monitoring, ad hoc processing, defining best practices, supporting audits, and developing mitigation plans. The main activities you will undertake include ensuring Data Warehouse availability, meeting business SLAs, implementing minor bug fixes and enhancements to maintain application stability, providing architectural consultation, estimations for upgrades and migrations, as well as contributing to MassMutual transformation initiatives. Overall, your primary objectives in this role will be to ensure the availability of the Data Warehouse, meet business SLAs, provide architectural consultation, estimate upgrades and migrations, and contribute to MassMutual transformation initiatives.,

Please register your details using this link: https://forms.office.com/r/V1Yv55UTpK Walk-in Details: Date: 2nd August 2025, SATURDAY Walk in Time : 9.00 AM - 2.00 PM Venue : will be shared closer to the date of the drive Job Description Major Responsibilities: Monitor incoming customer data in the form of batches in both production and non production environment Monitor applications via dashboards or logging systems to verify business as usual operations First level triaging of batch errors Drive manual recurring processes of the batch Communicate proactively with customers and internal team members to resolve service requests Keep the ticketing system updated with the support of client care team at all times with clear and concise information Regular updates with in the Zafin team on the progress of customer data input and output Adhere to support process defined for customer services Support team in developing customer knowledge base Key Performance Indicators (KPIs): TBA by Manager as per periodic Goal Setting Guidelines include Clarity in thoughts and action : Written and Verbal Demonstrate proactivity Demonstrate follow-ups and follow-throughs Client facing presentation ability On-time, every time Proactive collaborative updates for team consumption without fail in designated channels Working Conditions: Ability to work in remote and/or office setting Fast paced environment with tight deadlines Support offshore hours / multiple time zones Flexibility with working hours based on team and client needs Minimum Required Technical Skills / Qualifications Knowledge, Education, Training Degree in computer science, engineering, or equivalent experience. Microsoft Azure Fundamental certification / Knowledge in cloud computing Experience 1 plus years of experience in a Customer Service role Familiarity/experience with process methodologies used in software industry Familiarity working with ticketing systems and batch monitoring Technical Skills Microsoft Excel, Word, PowerPoint, Use of Wikis Must be able to use a web-based trouble ticketing system Minimum Required Behavioural / Soft Skills Communication Customer facing skills: Greet, Address, Explain, Facilitate, Coordinate Strong, clear, and concise written and verbal communication skills Ability to communicate effectively at all levels of the organization Strong interpersonal skills and can foster team collaboration. Problem Solving and Execution Aptitude to solve problems with an ability to conceptualize and articulate new approaches and solutions. Detail-oriented Strong ability to prioritize and meet deadlines Able to work under stress and conflicting timelines, when necessary Pro-active and has a strong desire to learn.

Hi, We are looking to hire a Batch Support professional to be based in our Thane office. Below is the job description: What does a successful Batch Support Operator do at Fiserv: The Batch Support Operator is responsible for understanding both the technical and business impact of operations while ensuring that the shift understands it as well. Responsible for managing the shift from allocation of duties, coordination among staff (with application or development teams), prioritization of tasks, and mentoring in ensuring an efficient shift. What will you do: The Operator is responsible to fully support batch processing for Fiserv Clients and will ensure measures are in place to prevent impacts to availability and ensure timely recovery and communication of impacts to Fiserv's Clients and internal Stakeholders. This includes: Operator is responsible for: - Taking corrective actions to recover failed jobs and ensuring batch processing is executed on time. - Monitoring batch processes and addressing issues to meet SLAs. Escalating appropriately based on documented processes. - Documenting all issues following standard ITIL Incident and Problem management processes. - Preforming UAT for new or upgraded operational monitoring tools and batch related user interfaces. - Defining and updating all team documentation including the daily shift handover and job schedules as needed. Completing required administrative and educational tasks including completing regular time tracking, required surveys, and training sessions. Serve as technical focal point for Senior Management communication. Provide support and representation during management meetings, implementation, and problem recovery calls. Provides comprehensive executive summaries and business impacts to management Manages all major business and application implementation activities with Minimal/no impact to Service Levels Provides technical analysis and review in support of Operational efficiencies and enhancements. Facilitates and develop new processes and content for departmental use Performs root cause and/or trend analysis for problem management and defining preventive actions. What will you need to know: 2 to 4 years of relevant experience in batch processing and monitoring. Awareness of critical jobs, issues and situations including attendance (participate or drive) on Incident/Problem Bridge Calls, and the capability to assess escalation requirements are a must. Also responsible for making sure all management instructions are adhered to and complied with 100%. In addition to aligning the team goals, Operator will successfully support batch processing for Fiserv Clients. We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protector veteran. Explore the possibilities of a career with Fiserv and Find your Forward with us!

Fiserv will provide the SOP, and the Cognizant team will follow the steps mentioned in the SOP Schedule and monitoring batch jobs in production environment using CA7 Scheduling tool. • Respond to job failures or delays and take corrective actions. • Investigate job failures and restart from the correct step or provide JCL override before restarting. • Analyse logs and job histories for performance or error patterns. • Manage LIST/READY/ACTIVE queues in CA7 • Add/Remove USRRQMT/HOLD jobs per request • Monitor overnight batch window and be vigilant to report any issues and resolve asap. • Support DR activities • Coordinate and work with Mainframe Console Operations if required. Cognizant team will escalate to Fiserv L3 team for any unresolved issues

Job description Experience range : 2 to 5 years Job Locations : Bangalore Work model : 24*7 (weekends) & Nightshifts during weekdays (Note : Fixed Week-off) Notice period : Immediate/Short Joiners/Serving np (Mandatory) *Note : Only Candidates who meets the above criteria will be contacted soon. About the Role We are hiring a Senior Support Analyst to be part of our Wealth Management IT Application Production Support (APS) team. This is a mission-critical L2/L3 production support role, responsible for ensuring the stability and smooth operation of wealth management systems. Key Responsibilities Monitor IT systems, batch jobs, and network alerts using Autosys, Nimsoft, and SolarWinds Handle incident and service requests using ServiceNow Perform root cause analysis and ensure timely resolution of recurring issues Support infrastructure maintenance activities Generate daily operational reports for various business lines Manage AS400 user accounts for Wealth Management systems Maintain and update knowledge base documentation (Confluence) Collaborate with global support and IT teams on incident resolution Ensure SLAs are met and escalate critical issues when needed Key Skills & Qualifications 2 5 years of experience in IT infrastructure or application production support Strong knowledge of Unix/Linux, Windows, and AS400 platforms Hands-on experience with Autosys job scheduling Familiarity with monitoring tools like Nimsoft and SolarWinds Experience using ServiceNow or other ITSM ticketing tools Excellent troubleshooting, communication, and documentation skills Ability to work in rotational shifts (including weekends and holidays) Bachelors degree in Computer Science, Engineering, or a related field Preferred Attributes Exposure to the banking or wealth management domain Process-driven with strong attention to detail Team player with client-focused mindset Ability to adapt to change and contribute to process improvements Why Join Us? Be part of a global banking leader with a strong presence in the Asia-Pacific region Work with cutting-edge tools and global teams Access to continuous learning and growth opportunities Inclusive and collaborative work culture Interested? Apply now to become part of a global organization.

Hi, We are actively looking for Mainframe Technical Production Control professionals to be part of our dynamic team in Chennai office. What does a successful Mainframe Technical Production Control Professional do at Fiserv: Application and Batch monitoring with ability of identifying the abnormalities and report them to concern teams. What will you do: L2 production environment support 24/7 - Batch execution and Support along with continuous system availability and deliverables. Co-ordination with internal and external stake holders for seamless deliverables. Handle multiple production and non-production cycles in parallel, prioritising the failures. Good understanding and working experience on IBM Mainframe utilities. Operational knowledge of Mainframes, OPS/MVS, z/OS, TSO, Console, JCL and Job Scripting is required. Working experience with responsibilities on deliverables, business continuity and service assurance. What will you need to know: This role demands 7 - 9 years of work experience in banking domain with JCL, VSAM, COBOL, REXX, Control-M, CA7/11 and following functions: Flexible to work in 24/7 shift support. Working experience in resolving Batch failure, Troubleshooting the environmental issues. Working experience in handling Incident, Problem and Change Management process and RCA documentation. Knowledge on Vision plus is Required. Flexible to work in different schedule and on demand to support business functions. Knowledge on VSAM / IAM file management. Foundation level of ITIL or Equivalent. Excellent communication skills in written and spoken English is required. Strong documentation and procedural skills. Ready to undergo training for new products and ability to learn / develop the skills on it. What would be great to have: Knowledge on region build, data downsize is added advantage. Knowledge on REXX, CICS, Storage, DASD will be an added advantage. We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protector veteran. Explore the possibilities of a career with Fiserv and Find your Forward with us !

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 employees in 30+ countries, we are fueled by curiosity, agility, and a commitment to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently looking for a qualified candidate for the role of Assistant Vice President - APS to join our Practice team as a Presales Production Support. As part of this role, you will provide technical support and expertise to our sales team during the pre-sales phase. Responsibilities: - Thought Leadership - Automation Architecture and Solutions - Collaborate with sales, solutions, and delivery teams - Assist in proposal preparation and solution design - Conduct demonstrations and presentations - Define offerings, partnerships, and positioning - Provide consulting services for Production Support and Reliability Engineering - Stay updated with industry trends and technologies - Drive modernization initiatives in production support and Site Reliability Engineering - Conduct technical assessments and feasibility studies - Manage and oversee delivery for large, complex production support engagements Qualifications: Minimum Qualifications: - Bachelor's degree in computer science or relevant technical field - Strong technical knowledge in enterprise software systems, customer application development, databases, and cloud computing - Familiarity with application support processes and best practices Preferred Qualifications/ Skills: - Expertise in Application support, SRE principles, and cloud hyperscalars - Proficiency in scripting languages and automation tools - Experience with production support tools like ServiceNow, JIRA, AppDynamics, New Relic, ELK stack, Data Dog - Excellent communication and presentation skills - Ability to work independently and collaboratively in a fast-paced environment - Professional certifications in relevant areas (e.g., ITIL, AWS Certified SysOps Administrator) are desirable If you are a dynamic individual with the required qualifications and skills, we invite you to apply for this challenging role as Assistant Vice President - APS at Genpact. Join us in shaping the future and delivering value to our clients. Location: India-Hyderabad Education Level: Bachelor's / Graduation / Equivalent Job Posting: Jul 5, 2024 Unposting Date: Sep 3, 2024 Job Category: Full Time,

Dear Candidate, We are hiring an Unreal Engine Developer to build immersive, high-performance 3D experiences using C++. Great for those who love real-time graphics, game systems, and physics-based worlds. Key Responsibilities: Develop gameplay systems and mechanics in Unreal Engine Write efficient C++ and Blueprint code Work with assets, materials, and visual scripting Optimize performance for PC and console platforms Debug and profile game code and systems Required Skills & Qualifications: Proficient in C++ and Unreal Engine 4/5 Understanding of gameplay architecture and network replication Familiar with animation systems, input, and physics engines Bonus: Experience with multiplayer systems, shaders, or VR/AR Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

Reporting to the OPS Manager as part of the Mainframe Operations team, you will be responsible for delivering a highly client-focused support service in a shared/dedicated support environment. Your goal is to exceed client expectations in both technical resolution and customer service. You will be supporting Mission Critical infrastructure for Ensono's clients, providing a responsive and exceptional support service by resolving complex technical client incidents and problems. Utilizing your strong communication, analytical, and problem-solving skills, you will identify, communicate, and resolve issues to optimize our clients" infrastructure. As a key member of the team providing Mainframe Operations support for system and customer batch processing, your responsibilities will include system and online monitoring, batch ABEND & recovery, and system restarts. You will interact directly with internal and external customers regarding system and batch-related requests, problems, and natural processing on the Mainframe platform. Your day-to-day role will expose you to a diverse mix of client solutions and multiple vendor technologies. You will have access to Ensono University, our online training portal, and will receive support from both internal and external training resources. Long-term objectives will focus on developing the skills and experience necessary for you to advance in your chosen career path. **Required Skills:** - Minimum 3-5 years of experience in Mainframe Operations. - Strong knowledge of Mainframe Operations including Batch monitoring, Console Operations, Ad hoc job Scheduling, and IPL Activities. - Experience with Scheduling tools such as OPC, CA7, ZEKE, Control-M, or ESP for Production/Batch Monitoring. - Proficiency in Console Operations and experience in complex Sysplex environments. - Ability to provide 2nd Level support for System and online monitoring, batch ABEND & recovery, and system restarts. - Solid understanding of MVS, VTAM, JCL, IPL, HMC Concepts, TSO, JES2, CICS, TAPE, and SDSF. - Familiarity with ITIL processes including Problem/Incident/Change management. - Willingness to work in 24x7 environments. **To operate effectively as an Operations Technician, you will:** - Check each system for outstanding messages and batch abends regularly. - Scan batch output to identify the actual cause of failure. - Push critical batch jobs to meet SLAs. - Understand and execute customers" documented procedures. - Identify tasks or issues that can be improved and escalate them to the correct team. - Quickly determine the severity of a problem and make appropriate escalations. - Run Client Batch Schedules, triage job errors, and user situations. - Monitor Batch/Systems/Alerts, Start and Stop Subsystems, Create/manage Incident & Request tickets. - Provide client reporting for Batch processes, Ad hoc job Scheduling, Printing Support, Schedule restores, Project work, Break-fix support, and Application Startup/Shutdown. **Soft Skills:** - Excellent oral/written communication, interpersonal, and time-management skills. - Ability to work in a flexible, team-oriented, and constantly changing environment. - Effective communication with all levels of the organization and the ability to work independently. - Support and assist senior team members in correcting production incidents. - Strong technical writing and documentation skills with a commitment to documenting all work performed. **Primary Location City:** Pune / Chennai,

Job Title : Senior Ab initio Engineer Location : Noida / Pune (HYBRID) Experience : 5 to 8 Years Shift Timing : General Shift Job Description We are looking for a Senior Abinitio Engineer with strong expertise in Abinitio, Batch/Control Framework (CF), Unix, and SQL. The ideal candidate should have solid experience in developing and maintaining data integration solutions using Abinitio and related tools. Strong communication skills and the ability to work in a fast-paced environment are essential. Key Responsibilities Design, develop, and implement complex data pipelines and workflows using Abinitio and Batch/CF . Analyze and optimize existing data processing jobs for performance and scalability. Develop and maintain shell scripts and jobs on Unix/Linux environments . Write complex SQL queries and ensure optimal performance of data extraction and transformation processes. Collaborate with cross-functional teams including project managers, QA, and clients to deliver efficient data solutions. Participate in code reviews, technical discussions, and provide production support when needed. Mandatory Skills & Relevant Experience SkillRelevant Experience Abinitio Hands-on experience in development, debugging, and optimization Batch/CF Experience in building and managing Batch processes and Control Framework Unix Strong scripting skills in Unix shell environment SQL Expertise in complex SQL query writing and data manipulation

Looking for associate with 5+ years of hands on experience in Informatica Power Center/ETL Experience in batch monitoring and trouble shooting, impact analysis and batch recoveryGood hands on experience in SQL and RDBMS/teradata Proficient in working on scheduler Autosys/TWS/Control-MBasic knowledge of Unix Strong analytical skills, triaging engaging the application teams, support groups and DBAsexcellent communication and coordination skills -Primary Skill Informatica PowerCenter ETL-Developer / Software Engineer - One to Three Years,Informatica PowerCenter ETL - One to Three Years-PSP Defined SCU in Data Trust_ Data Quality Lead

J O B D E S C R I P T I O N POSITION TITLE : Data support Analyst, India Location: Chennai, India Summary/Objective: Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every aspect of enrollment, provider outreach and data retrieval, coding, abstraction, reporting, and submissions. Leveraging proprietary technology, robust data sets, and subject matter expertise, Reveleer provides complete record retrieval and review services so health plans can confidently plan and execute risk, quality, and member management programs to deliver more value and improved outcomes. General Summary: We are seeking a highly motivated and detail-oriented Data Support Analyst to join our team in Chennai. The ideal candidate will have strong SQL skills, a customer-first mindset, excellent analytical capabilities, and a proactive attitude. This role requires flexibility to provide support on weekends as needed and a continuous improvement mindset through data analysis and operational insights. Key Responsibilities: Write and execute complex SQL queries, including SELECT statements, joins, updates, deletes, inserts, and data import/export tasks. Manage and manipulate large datasets using tools like MS Excel, MS Access, and SQL Server (or other RDBMS). Monitor, start, and stop Medicare batch jobs based on Standard Operating Procedures (SOPs). Use job scheduling tools to oversee and maintain automated data jobs. Perform high-level ETL (Extract, Transform, Load) activities and analyze data for patterns and continuous improvement. Provide weekend support on a rotational or on-call basis when needed. Required Skills & Qualifications: Strong working knowledge of SQL, including complex queries and data operations. Experience with data management tools such as Excel, MS Access, and RDBMS platforms. Familiarity with Medicare batch job operations and SOPs. Hands-on experience with job scheduling and ETL tools. Strong analytical skills to interpret data and identify actionable insights. Ability to troubleshoot using system/application logs and command-line tools. Willingness to work flexible hours, including weekends when necessary. A strong sense of accountability and a positive, solution-oriented attitude. Desired Skills 2+ years of professional SQL experience. Experience using job scheduling tools such as vCron, Tidal, or BMC. 2+ years of experience working with MS Excel and MS Access (or equivalent). Prior experience with reviewing and interpreting system and application logs. Education Bachelors degree or higher in Computer Science, Information Technology, or equivalent experience. Why Join Reveleer? Impactful Work: Be part of a mission-driven company dedicated to improving healthcare outcomes and driving innovation. technology roadmap. excellence. growth. remote work. Leadership Opportunity: Shape the growth and culture of our India technology team and influence the global Collaboration & Culture: Work closely with a globally distributed team of passionate professionals committed to Competitive Compensation: Receive a comprehensive benefits package and opportunities for professional. Flexible Work Environment: Collaborate with modern tools and practices, with flexibility to balance on-site and

Monitor batch jobs, manage job scheduling, troubleshoot production issues, ensure SLA adherence, coordinate with development teams for release and patch management. Required Candidate profile Mainframe operations professional with expertise in batch monitoring, JCL, Control-M/CA-7. Strong problem-solving and production support skills

Role & responsibilities zOS Batch Configuration Specialist JD- Were looking for a zOS Batch Configuration Specialist/Software Engineer to: Design and implement zOS batch systems review requirements as supplied by development code job control and scheduler definitions provide consultancy to application teams about all aspects of our batch process apply a broad range of software engineering practices, from analyzing user needs and developing new features to automated testing and deployment ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements build observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issues understand, represent, and advocate for client needs share knowledge and expertise with colleagues , help with hiring, and contribute regularly to our engineering culture and internal communities. Your expertise You have: Good understanding of zOS Experience in REXX Strong analytical skills Experience of working in a batch configuration role Comprehensive knowledge of JCL and IBM utilities In depth understanding of IWS batch scheduling techniques Experience of change and incident management Good written and spoken English Preferred candidate profile

Experience with managing Mainframe infrastructure which involves console operations skills, Understanding about Mainframe Internals and concepts, Strong experience in handling an international customer environment with hands on knowledge on IPL Required Candidate profile Console hardware alerts, CICS, MQ, DB2 related, Experience with ITIL process, Hands on experience with RMF, Omegamon, CICSPLEX and other such tools

Responsible for over all production activities & achieving production targets Maintaining Batch timings & Output report without any deviations Maintaining Process parameters properly, all Raw Material norms as per SOP Checking daily Dispatch schedule

Job Title: Regulatory Production Support Specialist About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role Description: Key Skills: Production Support + SQL + Unix + Scripting Exp: 4+yrs Job Title: Regulatory Production Support Specialist Location: Bengaluru 3 days WFO (Tues, Wed, Thurs) 24*7 Rotational Shifts Overview: Good Unix experience with basic commands and Shell scripting. Python desired Familiarity with any enterprise batch scheduler like TWS or autosys Strong SQL experience for DML and basic SQL performance troubleshooting Strong debugging and troubleshooting capability. Good written and verbal soft skills Additional requirements Resource - Knowledge of Axiom and strong working experience with Axiom Workflows Experience in Regulatory reporting domain Min 3 yrs of experience If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

-Answer incoming calls and respond to Trainers emails -Management and resolve customer & Trainers complaints -Identify and Resolve issues of existing candidates -Plan and schedule batches Oversee batch and classes quality control and improvement Required Candidate profile -Strong verbal and written English communication -Ability to efficiently manage schedule batched and coordinate -Comfortable with Rotational Week Off -Familiarity with relevant tools (zoom, portals) Perks and benefits Timing: 12pm-8:30pm or 2PM-10:30pm

Job Title: Application Support Location: Hyderabad( 5 days work from office) Experience: 3+ years Notice Period: Immediate to 30 days (Candidates with more than 30 days notice will not be considered) Job Description: About the role: The selected candidate will be part of 24/7 team where the primary job is to constantly monitor the Batch Jobs on production platform (application and server) and address incidents which include alerts related to Batch Job’s, servers, Applications etc. Monitor all activities related to analysis and implement all data center plans. This role would require interacting with US counterparts and teams operating in the Datacenter along with external vendors. Essential Job Responsibilities: Will be part of L1 and L2 team, Isolate and escalate Job alerts to support teams on application and datacenter related issues. Work with Application/systems Analyst on production issues/outages in Datacenter. Follow the data center policies and ensure adherence to corporate IT and compliance standards Maintain a working knowledge of how various applications operate, how they interact with one another, skills to identify production errors and familiarity of the organization to contact the appropriate individual to correct issues. Diagnose and respond to customer support service call requests. Perform advanced research to resolve production-related incidents. Review service and performance compliance to documented standards. Escalate, track and follow-up on issue resolution. Provide day-to-day support for Datacenter operations. Preferred Skills and Experience: Experience in Incident managed tools like Service Now etc. Have strong written and communication skills to complete Incident Reports to fully describe issues and resolutions. Have at least two years of experience in Operations or Application support or Monitoring area. Experienced in completing tasks(timebound) within stringent SLAs Experience working in the financial industry would be a benefit. Ready to work in 24/7 environment. Should be ready to work in weekend shifts. Required Qualifications: Education – Associate’ Degree in IT or Computer Science Certifications – ITIL Minimum # years’ experience required – 3

Work Location - Permanent REMOTE Shift basis - 5 days a week, but the Weekend will be rotational as per the Shift Roster. 1st Shift - 5.30 pm to 2.30 am IST. 2nd Shift - 9.30 pm to 6.30 am IST Department - Production Support. No. of Positions - 2 Domain -Banking - Investment Banking. Client - From Canada. The Job Description is as follows Must have adequate knowledge of all the ITIL processes Strong technical knowledge of supporting Linux and Windows-based server environments. Must be willing to work in shifts and weekends, as this is 12x7 support. Must have experience working in an onsite-offshore model and shift handover process, etc. Must have prior production support experience and work in shifts. Must have experience in using BMC Remedy/ServiceNow. Must have experience in leading a Prod deployment call with various stakeholders and providing timely updates. Must have good job monitoring (Autosys) Should be able to work independently with minimal supervision Good knowledge of writing SQL queries Good knowledge of Linux commands. Resumes can be shared with devika.raju@kumaran.com or WhatsApp - 8122770798

Responsibility: 1. Schedule, Monitor, and Troubleshoot Finacle batch executions (EOD/BOD). 2. Actively monitor batch execution status, identifying and resolving potential delays or errors. 3. Perform in-depth troubleshooting of batch processing failures, implementing effective solutions to restore normal operations. 4. Incident Management: Respond promptly to batch-related incidents, providing initial support and escalating to the L2 team when necessary. 5. Monitor email communications for batch-related alerts, take appropriate action and work on rotational shifts. 6. Maintain batch execution logs and documentation. Qualification: 1. 6+ years of experience in Finacle EOD/BOD batch processing and scheduling. 2. Knowledge of operating systems (e.g., Unix, Linux), database (Oracle) and any batch monitoring tool. 3. Ability to monitor and troubleshoot Finacle batch execution issues. 4. Strong communication and interpersonal skills to collaborate effectively with business teams, L2 Team, and other stakeholders. 5. Attention to detail and ability to follow procedures. 6. Ability to prioritize tasks, manage time effectively, and meet deadline Note : WFO - Chennai