Linux/ Control-M Admin

1. Batch Job Management (Dollar Universe/ Control M)

• Monitor and manage Dollar Universe jobs, sessions, uprocs, and dependencies.

• Troubleshoot job failures, delays, and scheduling conflicts.

• Perform job restarts, reruns, and manual interventions as needed.

• Escalate unresolved issues to L3 or vendor support.

2. Linux System Administration

• Perform advanced troubleshooting on Linux OS (RedHat, SUSE, Ubuntu).

• Manage services like DNS, FTP, NFS, LDAP, and mail servers (Postfix, Qmail)

• Apply OS patches, perform upgrades, and manage system performance

• Handle server commissioning/decommissioning and infra application installations

3. Incident & Change Management

• Own and resolve incidents escalated from L1, ensuring SLA compliance

• Document root cause analysis (RCA) and resolution steps.

• Implement approved changes, including job modifications and system updates

4. Monitoring & Reporting

• Use monitoring tools to ensure uptime and performance of Dollar Universe and Linux systems.

• Generate shift reports and maintain ticketing system logs

• Proactively identify and resolve performance bottlenecks.

5. Automation & Scripting

• Develop and maintain shell scripts for job automation and system tasks.

• Contribute to automation strategies and deployment processes

6. Collaboration & Communication

• Work in a 24x7 NOC or support environment.

• Coordinate with application, database, and infrastructure teams.

• Communicate effectively with stakeholders and vendors.

Key Skills Required

• Dollar Universe: Job scheduling, uprocs, sessions, node management.

• Linux: RedHat, SUSE, Ubuntu, systemd, cron, log analysis.

• Scripting: Bash, Shell, Python (optional).

• Tools: Ticketing systems (ServiceNow) monitoring tools (Nagvis).

• Protocols & Services: DNS, NFS, LDAP, FTP, SMTP.

• Soft Skills: Analytical thinking, communication, documentation, SLA awareness.