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Cdata Software India
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IT Specialist

IT Specialist

Cdata Software India

1 - 3 years

6 - 10 Lacs

bengaluru

Posted:Just now| Platform:

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Skills Required

interpersonal skills networking security management windows physical security troubleshooting microsoft office 365 team building firewall

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Description:

The IT Specialist will assist with day-to-day operations of the company including onboarding, offboarding, troubleshooting system hardware and software issues. This role will also focus on building and supporting internal systems and maintaining documentation relevant to these processes. As a member of the internal support team, you must be detail oriented, able to learn and problem solve independently and be able to communicate effectively across a multi-cultural, global company

Key Duties Responsibilities:

Responsibilities include but are not limited to:

Troubleshoot general software and hardware issues (Windows, MS Suite, etc.)
Physical security management such as key fobs, office video and the visitor management system
Manage internal employee hardware such as laptops and desktops (repairs, maintenance)
Office network maintenance (firewall, switches)
Troubleshoot and manage user accounts, access, client software, printers, laptops
Maintain meticulous documentation of systems, processes and inventory of applications and hardware
Provisioning and deprovisioning of user accounts in Office 365

Qualifications:

1 to 3 years of professional IT helpdesk experience
Experience with resolving general software and hardware issues (Windows, MS Suite, etc.)
Experience with maintaining hardware inventory and assets
Experience with physical security management (key fobs, video systems and visitor management systems)
Keen attention to detail
Experience with networking equipment such as firewalls and switches
Experience with Azure and Microsoft O365
Experience provisioning and deprovisioning of user accounts in Office 365
Ability to maintain good documentation and records of all systems and procedures
Good interpersonal skills to support internal users and address their needs

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IT Specialist