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0.0 - 4.0 years
0 Lacs
karnataka
On-site
As a Customer Support and Service Desk - Voice Process executive at Infosys BPM Ltd., your role will involve providing first-level resolution to customers, diagnosing and troubleshooting technical issues, and escalating complex problems when necessary. You will be responsible for delivering exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language. Building rapport with customers through active listening, effective communication, and attention to detail is crucial. Handling customer objections and concerns efficiently to ensure a smooth resolution is also part of your responsibilities. It is important to document and track customer interactio...
Posted 1 week ago
5.0 - 8.0 years
15 - 25 Lacs
chennai, bengaluru
Work from Office
We are looking for a Senior Platform Engineer Airflow & Control-M with 5-10 years of experience to join our team in Bangalore or Chennai The ideal candidate will have strong expertise in Airflow, Control-M, Kubernetes, Observability (OpenTelemetry), Python, and Bash scripting The role involves managing critical data workflows, enhancing platform automation, and ensuring system reliability and scalability Excellent communication skills and hands-on experience in stabilizing production environments are essential
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Process Executive at Infosys BPM Ltd. in Pune, you will be responsible for the following: - Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Experience in using ticketing tools such as ServiceNow, Remedy, Control M will be an added advantage. - Experience in resolving queries utilizing voice skills on VPN, Drivers, O365, driver installations, Active Directory. - General support knowledge of operating systems across various platforms and basic concepts of networking, cloud computing. - Proficiency in productivity applications like Microsoft Office tools. - Willingness to work in a 24*7 environment and from the office. - Analytical problem-solvin...
Posted 2 weeks ago
5.0 - 10.0 years
10 - 12 Lacs
bengaluru
Work from Office
We are looking for an experienced Control-M Administrator / Workload Automation Engineer with hands-on expertise in Control-M scheduling, configuration, and automation . The ideal candidate will be responsible for configuring, managing, and troubleshooting Control-M environments to ensure smooth workload automation in the insurance domain. Roles and Responsibilities Support and configure Control-M workload automation environments. Create and manage Control-M jobs of various types: OS, file transfers, databases, etc. Upgrade Control-M versions and set up environments for production and non-production. Manage Control-M Calendars, Reporting, and Configuration Manager . Troubleshoot Control-M is...
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for testing mainframe applications and ensuring their functionality meets the required standards. Your key responsibilities will include: - Conducting testing on Mainframe applications - Familiarity with CICS screens commands and navigations - Testing JCL and batches - Proficiency in Control M testing - Strong communication skills to effectively collaborate with the team Qualifications Required: - Minimum of 4 years of experience in Mainframe testing - Knowledge of Mainframe technologies such as CICS, JCL, and Control M - Excellent communication skills to interact with team members effectively,
Posted 3 weeks ago
1.0 - 5.0 years
0 - 0 Lacs
karnataka
On-site
As a Technical Support / Service Desk at the Bangalore office, you will be responsible for providing technical assistance and support to clients. Your main responsibilities will include: - Utilizing ticketing tools such as Service Now, Remedy, and Control M - Resolving queries related to VPN, drivers, O365, driver installations, and Active Directory using voice skills - Possessing CCNA, A+, N+ certifications To excel in this role, you must have excellent communication skills in English and be available to work in rotational shifts. Additionally, any prior experience in technical support or service desk roles for at least 1 year will be preferred. Qualifications Required: - Graduates preferab...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining VOIS India as a skilled professional with 2-5 years of experience in the Pune location, working in a hybrid setup with a work shift from 1:30 to 10:30 PM. Your primary skills should include expertise in Kenan Arbor Billing, Mediation, Unix, and SQL, with a strong emphasis on Telecom Billing Domain. Additionally, it would be beneficial to have knowledge in ICT, Prepaid Systems, Splunk, and Control M. Your role will involve service management in an IT Telco Operations environment, focusing on Kenan/Postpaid Billing System, billing domain knowledge, execution of recurrent tasks, support monitoring, scheduling jobs, and operations. Familiarity with other billing applications ...
Posted 4 weeks ago
6.0 - 10.0 years
9 - 19 Lacs
hyderabad, pune
Hybrid
Mandatory skills: SQL, airflow, scd2,dataflow,GCP mandatory, Big Query scenarios Mandatory Google Cloud Big Query Scripting Skills or Snowflake AWS or Cloud SQL Knowledge Mandatory to have knowledge on any ETL Tool ONLY amongst (Talend, Datastage, Informatica ISS (Cloud version), Data Fusion, Data Flow, Data Proc) Mandatory SQL PL/SQL Scripting Experience Expert in Python, Data Flow, Pubsub, Big Query, CICD Must have good Experience/knowledge on GCP components like GCS, BigQuery, AirFlow, Cloud SQL, PubSub/Kafka, DataFlow and Google Cloud SDK Should have experience on any of the RDBMS GCP Data Engineer certifications is an added advantage Hadoop knowledge, NiFi/Kafka experience Strong Schedu...
Posted 4 weeks ago
3.0 - 6.0 years
0 - 0 Lacs
bangalore, chennai, pune
On-site
Strong customer service and support focus with a desire to deliver a high quality service Experience with working in an ITIL environment.ITIL foundation Certification desired Basic knowledge of SDLC Technical experience in Web based technology environments and related dependencies between platforms, database, and application levels (UNIX, Oracle, Windows) Strong technical skills PLSql, Unix, Unix shell scripting Experience on scripting including Shell Python Ability to quickly receive and process information, make appropriate risk-based decisions Excellent communication skills, both oral and written Effective issue management skills, problem identification, root cause analysis, and solution ...
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
Role Overview: As an Advisor in Software Development Engineering at Fiserv, your role involves a variety of management activities and enhancements to ensure the smooth functioning of mission-critical applications. You will be responsible for managing incident, change, and release activities for mission-critical applications, handling deployment, redeployment, and upgrades for Commercial Center, enhancing alerts and monitoring capabilities using tools like Moogsoft, Splunk, and Dynatrace, collaborating with other developers and engineers to build and maintain a scalable continuous build and deployment pipeline, troubleshooting infrastructure and application issues, identifying potential point...
Posted 1 month ago
3.0 - 8.0 years
10 - 20 Lacs
chennai
Work from Office
Job Description Job Summary Mainframe 2 (3-5 Yrs ) - Chennai. Technical Skills: The Value You Deliver Product Stability: Directly collaborate with a large, cross-functional, global team. Maintain stability of the production environment by providing bug fixes to production incidents and minor enhancements The Skills that are Key to this role Technical (primary) You must possess strong background on COBOL, JCL, DB2, VSAM, MVS, Endeavor ISPF, TSO, CICS, Control-M, and basic IBM utilities. Analysis of complex mainframe programs is a must skill. You must be experienced in maintaining systems in the MVS mainframe environment. You should have worked in Mainframe application development. You should ...
Posted 1 month ago
3.0 - 6.0 years
6 - 12 Lacs
navi mumbai
Work from Office
Dear Candidates, Role & responsibilities Roles and responsibilities (FMST): • Monitor the entire MADP software infrastructure and applications / interfaces / backend systems, and related application / web servers. • Installation and maintenance of operating system, application, middleware and data- base, • Will be responsible for backup and restoration activities for all platform components. • Should take care of L2 support for customer complaints and platform issues in consultation with the on-site developers. • Extend necessary support to the Banks team. • Generation of various adhoc reports to enable the Bank team to monitor the availability and performance of the platform. • Necessary te...
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
You are being hired for the role of Customer Support and Service Desk - Voice Process with Infosys BPM Ltd. in Bangalore and Pune locations. As a Process Executive, your responsibilities will include: - Providing first-level resolution to the customers - Diagnosing and troubleshooting technical issues, escalating more complex problems when necessary - Delivering exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language - Building rapport with customers through active listening, effective communication, and attention to detail - Handling customer objections and concerns efficiently to ensure a smooth resolution - Documenting and tracking custo...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: You will be joining the Anti-Financial Crime (AFC) Technology team in Pune, India, working as a Senior Engineer, VP specializing in designing, developing, and testing engineering solutions for Transaction Monitoring (TM) systems to detect Money Laundering or Terrorism Financing. You will have the opportunity to work on challenging problems, optimizing data flows, and implementing solutions using Cloud and BigData technologies. Key Responsibilities: - Create efficient ETL workflows to extract, transform, and load data into TM systems, ensuring data quality and integrity. - Collaborate with developers and architects to design scalable and sustainable solutions that meet business...
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a software engineer at Capgemini, you will be responsible for dealing with support escalations from Level 1 team, including complex user and monitoring support queries, with as minimal as possible escalations to L3 teams. You will engage in ITIL, Incident Management, SLA, Problem Management, and Release Management processes on day-to-day operations. Your role will involve planning and executing proactive non-ticket tasks such as automation or tool implementations. Additionally, you will perform health checks twice a day and create, update, and amend relevant production support documentation. It is expected that you use firm standard support tools and processes and provide weekend support ...
Posted 1 month ago
10.0 - 14.0 years
35 - 45 Lacs
bengaluru
Remote
Role & responsibilities Implementing data management solutions. Certified Snowflake cloud data warehouse Architect Deep understanding of start and snowflake schema, dimensional modelling. Experience in the design and implementation of data pipelines and ETL processes using Snowflake. Optimize data models for performance and scalability. Collaborate with various technical and business stakeholders to define data requirements. Ensure data quality and governance best practices are followed. Experience with data security and data access controls in Snowflake. Expertise in complex SQL, python scripting, and performance tuning. Expertise in Snowflake concepts like setting up Resource monitors, RBA...
Posted 1 month ago
5.0 - 10.0 years
15 - 30 Lacs
chennai
Work from Office
Position Purpose The ISPL PF APS team is being built to take IT production activities to the next level. Leveraging BNPParibas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment. The ITOps/Production Engineer for the mutualized APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, incl...
Posted 1 month ago
5.0 - 10.0 years
15 - 30 Lacs
chennai
Work from Office
Position Purpose The ISPL PF APS team is being built to take IT production activities to the next level. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment. The ITOps/Production Engineer for the mutualized APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, inc...
Posted 1 month ago
9.0 - 13.0 years
0 Lacs
karnataka
On-site
As a Tech Operations Lead with 9-12 years of experience, you will be joining our Business Continuity Planning team in Bangalore. Your responsibilities will include: **Role Overview:** You will be leading different support functions within our organization, including Application Support, Back Office Support, and Exchange Support. **Key Responsibilities:** - Manage end-to-end support for Broking applications. - Proficient in ITIL - L1, L2, and L3 support. - Familiarity with support tools such as JIRA, Manage Engine D365, etc. - Knowledgeable about Business Continuity Planning (BCP) and Disaster Recovery (DR) activities. - Strong communication and presentation skills. - Hands-on experience with...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
In this role as a Software Engineer II at JPMorgan Chase within the Consumer and Community Banking - Data Technology, you will be part of an agile team dedicated to enhancing, designing, and delivering the software components of the firms cutting-edge technology products in a secure, stable, and scalable manner. Your responsibilities will include executing standard software solutions, writing secure and high-quality code, designing and troubleshooting with consideration of technical implications, applying knowledge of tools within the Software Development Life Cycle toolchain, and gathering, analyzing, and drawing conclusions from data sets. **Key Responsibilities:** - Executes standard soft...
Posted 1 month ago
5.0 - 8.0 years
15 - 25 Lacs
chennai
Work from Office
Warm Greetings from SP Staffing Services Pvt Ltd!!!! Experience:5-8yrs Work Location :Chennai Must Have: Experience in PLSQL Experience in unix shell Scripting Experience in Control M (scheduler) Interested candidates, Kindly share your updated resume to ramya.r@spstaffing.in or contact number 8667784354 (Whatsapp:9597467601) to proceed further.
Posted 1 month ago
6.0 - 11.0 years
8 - 14 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Dear Candidates, Greetings from Mindgate Solutions!!! About us-Mindgate Solutions Pvt. Ltd. has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space . Our strategic alliance with ACI Worldwide is a way to bolster our presence in the payments domain. Through our partnership, we intend to blend our digital overlay services with ACI's Switch to leverage real-time UPI opportunities globally. We are currently hiring for Techn...
Posted 1 month ago
5.0 - 8.0 years
10 - 20 Lacs
hyderabad
Hybrid
Key Skills: Control M, Admin Roles & Responsibilities: Upgrade core Control-M components such as Control-M Enterprise Manager and Control-M Server with minimal service disruption. Integrate supplementary modules like Workload Change Manager, Workload Archiving, and Workflow Insights to maximize system performance. Proactively manage the health of the Control-M environment by continuously monitoring core components and identifying issues before they impact services. Utilize observability tools such as AppDynamics, Splunk, and ThousandEyes to analyze system performance and optimize operations. Develop and execute comprehensive functional and non-functional test cases for major changes, includi...
Posted 1 month ago
5.0 - 8.0 years
15 - 20 Lacs
hyderabad
Hybrid
Job Description : We are seeking a DataStage Support Specialist with 5-7 years of experience in Unix/Linux scripting, BMC Control-M, and DataStage development. The role involves providing advanced application support, performing production deployments, debugging, and conducting root cause analysis to ensure smooth functioning of business-critical applications. Key Responsibilities Develop, test, and maintain Unix/Linux shell scripts for application processes and automation. Configure, manage, and troubleshoot BMC Control-M jobs, calendars, and workflows for reliable batch processing. Support production deployments, including application debugging and root cause analysis of incidents. Monitor...
Posted 1 month ago
4.0 - 9.0 years
8 - 18 Lacs
bengaluru
Hybrid
Production monitoring and quality Production Management: . GSC AYVENS SDM will provide AS400 support from 4 AM CET to 6 PM CET and on non-working hours there will be on-call support. (There will be no 24/7 and weekend support) 4 to 10 Years of experience Supervision and maintenance of AS/400 environments. Job scheduling using Control-M: Configuration and management of batch processes while respecting their priorities and constraints. Flow monitoring IT supervision (checkpoints, production weather, etc.) Incidents management Profile As an IT Production analyst, candidate will ensure a high level of information system availability, particularly within the IBMi ecosystem.
Posted 2 months ago
Control-M is a popular workload automation software used by organizations to schedule and manage jobs across various platforms. In India, the demand for Control-M professionals is on the rise as companies look to streamline their IT operations and improve efficiency. Job seekers with expertise in Control-M can find a range of opportunities in different industries such as IT, banking, and healthcare.
These cities are known for their thriving IT sectors and offer numerous job opportunities for Control-M professionals.
The average salary range for Control-M professionals in India varies based on experience levels. Entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.
In the Control-M domain, a typical career path may involve starting as a Junior Control-M Administrator, progressing to a Control-M Developer, then to a Senior Control-M Specialist, and finally to a Control-M Architect or Consultant.
Alongside Control-M expertise, professionals in this field are often expected to have knowledge of scripting languages like Shell or PowerShell, experience with IT automation tools, and a good understanding of IT infrastructure.
As you prepare for Control-M job interviews, remember to showcase your technical expertise, problem-solving skills, and experience in managing job scheduling environments. With the right preparation and confidence, you can land a rewarding career in the dynamic field of Control-M in India. Good luck!
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