Production/Application Support

4 - 9 years

5 - 15 Lacs

Posted:5 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Manage

    incident, problem, change, and release

    processes end-to-end.
  • Provide

    24/7 production support

    for critical applications and systems.
  • Perform

    batch monitoring

    , job failure analysis, and resolution.
  • Monitor system performance using

    Splunk, Grafana, and other APM tools

    .
  • Execute

    CI/CD production deployments

    where required.
  • Support

    Linux server administration

    and perform OS-level troubleshooting.
  • Develop and maintain

    Shell/Python scripts

    to automate operational tasks.
  • Collaborate with cross-functional teams to ensure high system availability.
  • Support basic to moderate

    Cloud Operations

    activities.
  • Adhere to SRE/observability best practices for stability and reliability.

Mandatory Skills

  • Strong

    communication

    and stakeholder management skills.
  • Incident, Problem, Change & Release Management

    expertise.
  • Hands-on

    Production Support

    experience.
  • Splunk

    monitoring and troubleshooting.
  • Linux Server Administration (Moderate)

    .
  • Shell/Python scripting

    for automation.
  • Cloud Ops (Basic/Moderate)

    understanding.
  • Batch Monitoring

    .
  • CI/CD / Production Deployments

    .
  • Observability / SRE fundamentals

    .

Good-to-Have Skills

  • Experience with

    Grafana

    dashboards.
  • Knowledge of

    other APM tools

    (Dynatrace, AppDynamics, New Relic, etc.).
  • Cloud/IAC exposure

    Kubernetes, Containers, Terraform (varies by role).
  • Experience with

    GitHub Actions

    .
  • Windows Admin (Moderate)

    where applicable.
  • Broader Linux/Cloud infra knowledge beyond mandatory requirements.
  • Kubernetes, Terraform, and containerization .
  • GitHub Actions experience.
  • Windows Administration.

How to Apply:

nesanooru.m@esolglobal.com

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E Solutions

Information Technology & Services

San Francisco

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