B2C Inside Sales II Jeevansathi II Noida II Infoedge

About Info Edge

Info Edges mission is to create excellent platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers.

At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.

About BU: Jeevansathi.com

Jeevansathi is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things

Job Objective:

The objective of this role is to sell paid services to the already registered members of the platform via online product demonstrations.

Job Description:

Connect & engage with the registered users (prospective clients or their parents) of jeevansathi.com via a dialer based calling process

Conduct online product demonstration to showcase, promote and sell personalized membership of the portal

Achieve sales targets by counselling the users and their family members on product features along with related services

Sell membership plans over the phone and update all the details accurately in the CRM software

Maintain call quality standards as per defined matrices

Develop constructive working relationships with focus on HNI users to achieve conversion on higher valued plans

Required Skills:

Good communication skills

Active listening skills

Strong convincing skills

Client handling skills

Comfortable with rotational offs

Desired Skills:

Prior experience in inside sales/business development/voice process will be preferred

Solution oriented with effective problem solving skills

Knowledge of various online matrimonial portals will be an added advantage