6 years

0 Lacs

pune/pimpri-chinchwad area

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Contractual

Job Description

Job Title

Data Engineer – Enterprise Content Management (OpenText Content Server)

SectorISA NCLocationCoimbatore / Pune

Experience

6+ Years (Relevant: 6+ Years)We are seeking an experienced

Data Engineer – Enterprise Content Management

with strong hands-on expertise in

OpenText Content Server

. The candidate will be responsible for end-to-end support, solution development, troubleshooting, and optimization of the Content Server ecosystem. This role involves

L2/L3 incident support, workflow/report development, system monitoring, integration, and compliance management

.Key Responsibilities
  • Provide end-to-end support for OpenText Content Server, including workflows, live reports, web reports, scan profiles, and OCC profiles.
  • Troubleshoot, optimize, and maintain Content Server configurations for availability and stability.
  • Collaborate with project teams to design and develop new solutions in Content Server.
  • Provide L2 and L3 end-user support, including incident resolution and problem management.
  • Develop and maintain web reports, live reports, workflows, workspaces, categories, and appearances.
  • Perform daily monitoring, Windows patch maintenance, enhancements, and service restarts.
  • Support change management processes and conduct end-user training.
  • Apply security fixes, manage quality assurance certifications, and support compliance (legal, TCC, data privacy).
  • Execute IT drill exercises (disaster recovery, HA, tabletop exercises).
  • Support and enhance SQL Server Reporting Services (SSRS) reports, stored procedures, and views for Content Server data.
  • Optimize Content Server-related SQL statements to improve query/report performance.
  • Support and maintain .NET-based custom applications integrating third-party apps with Content Server.
  • Support REST API/SOAP integrations with Content Server.
  • Manage SSL certificate renewals, user password renewals, and OCC profiles.
  • Support bulk import/export tools (Object Importer/Exporter).
  • Provide support for OpenText Extended ECM for SAP module.
  • Conduct root cause analysis (RCA) and provide permanent fixes for recurring issues.
Mandatory Skills (Must Have)
  • Strong hands-on experience in OpenText Content Server.
  • Proven expertise in workflows, reports, SQL optimization, and integrations.
  • Strong troubleshooting and L2/L3 support experience.
Good to Have (Optional)
  • Experience with OpenText Extended ECM for SAP.
  • Familiarity with .NET applications and SSRS reporting.
  • Knowledge of compliance standards (security, data privacy).

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