Home
Jobs
Companies
Resume
Eureka Outsourcing Solutions logo

AVP/ VP - Operations- Telesales

10 - 18 years

25 - 30 Lacs

Thane

Posted:1 week ago| Platform: Naukri logo

Apply

Skills Required

Telesales Domestic BPO Banking Collection Banking Process Outbound Sales Domestic Voice Process Bfsi Banking Voice Insurance Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities We are seeking a dynamic and results-driven **AVP/VP of Operations** with a strong **Telesales background** to lead and optimize large-scale operations across multiple locations. The ideal candidate will have extensive experience in managing high-volume sales teams, driving operational efficiency, and implementing strategic initiatives to enhance performance and revenue growth. ### **Key Responsibilities:** - **Strategic Leadership:** Develop and execute operational strategies to optimize telesales performance across multiple locations. - **Process Optimization:** Identify and implement best practices to improve efficiency, productivity, and customer engagement. - **Team Management:** Lead, mentor, and manage large telesales teams, ensuring alignment with business objectives. - **Performance Metrics:** Monitor key performance indicators (KPIs) and drive continuous improvement initiatives. - **Budget & Cost Control:** Oversee budgeting, resource allocation, and cost management to maximize profitability. - **Compliance & Quality Assurance:** Ensure adherence to regulatory requirements and maintain high-quality service standards. - **Stakeholder Collaboration:** Work closely with senior leadership, sales, marketing, and customer service teams to drive business growth. ### **Qualifications & Experience:** - **Education:** Bachelor's/Masters degree in Business Administration, Operations Management, or a related field. - **Experience:** 12+ years in operations management, with at least 5 years in a leadership role within telesales. Candidates who have managed banking projects would be given preference. - **Skills:** Strong analytical, leadership, and communication skills with a proven track record of managing large-scale operations. Preferred candidate profile Domestic BPO experience in Banking Process

More Jobs at Eureka Outsourcing Solutions

Trainer

Bengaluru, Bangalore Rural

1 - 6 yrs
|

INR 3 - 4 Lacs

It Recruiter

Thane

1 - 6 yrs
|

INR 2 - 3 Lacs

Sales Team Lead

Noida

1 - 4 yrs
|

INR 2 - 4 Lacs

Employee Relations Executive

Bengaluru

1 - 6 yrs
|

INR 2 - 4 Lacs

E-Commerce

Navi Mumbai, Thane

1 - 3 yrs
|

INR 2 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Telesales Interview Now
Eureka Outsourcing Solutions
Eureka Outsourcing Solutions
www.eurekaoutsourcing.com

Outsourcing/Business Services

Springfield

50-100 Employees

28 Jobs

    Key People

  • Jane Doe

    CEO

  • John Smith

    Chief Operations Officer

RecommendedJobs for You

Eureka Outsourcing Solutions logo

AVP/ VP - Operations- Telesales

Eureka Outsourcing Solutions

Thane

Omega Healthcare logo

General Manager - Delivery

Omega Healthcare

Chennai

WNS Holdings logo

Assistant Manager - Process Training (AP/AR/GL)

WNS Holdings

Nagar, Pune

Nova IVF Fertility - A Unit of Rhea Healthcare Pvt Ltd logo

Operations Manager

Nova IVF Fertility - A Unit of Rhea Healthcare Pvt Ltd

Rajahmundry

Accenture logo

Delivery Operations Team Lead

Accenture

Mumbai

Innovations Global Services logo

Assistant Vice President - Operations

Innovations Global Services

Mumbai Suburban, Mumbai (All Areas)

DTDC Express logo

Territory Business Head

DTDC Express

Nashik, Pune, Aurangabad

Aarons Visions logo

Operations Head

Aarons Visions

Bengaluru, Delhi / NCR, Mumbai (All Areas)

Voltup logo

Area Head- Service

Voltup

Thane

Barbeque Nation logo

Area Regional Manager

Barbeque Nation

Kochi, Coimbatore