AVP-QC-KYC [T500-16762]

About Us:

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited:

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific

About the Role:

Position Title: KYC QC AVP People Manager

Corporate Title: AVP

Reporting to: Bangalore and London Vice President

Location: Bangalore

Job Profile

Position Details:

This individual will be responsible for conducting Quality Control (QC) assessments across new on-boarding, Periodic Reviews and Event Driven Reviews – including KYC and Regulatory Classifications. The Client On-Boarding Team covers a highly varied portfolio of Circa. 6,000 entities – ranging from simple listed customers, to much more complex structures, entities and product offerings, as such it will be key for this individual to fully understand all customers and to assist the lead to design effective Quality Control program – identifying and escalating risks appropriately.

This function is critical during both on-boarding and other reviews to ensure that the KYC process effectively mitigates the risks of Money Laundering, Bribery and Corruption, reputational and any other associate risks. With this in mind, the successful individual needs to have good experience within KYC, and a demonstrable strong knowledge of the AML / KYC environment.

Key stakeholders in this role are; Operational KYC counterparts, QA Counterparts, Financial Crime (2nd line of Defence), Front Office RM / Trader / Account Officers and Audit. Working closely with stakeholders to both standardize and clarify requirements and proactively identify future issues with procedures / process. Driving forward and influencing change is therefore essential in this role.

This function will also assist the lead in the development and roll out of a suite of training (related to requirements / roles and responsibilities) for new and existing individuals within the team and for those within the various front office functions, where required. Working closely with individuals to improve the understanding of both the process and the underlying rationale for requirements.

Roles and Responsibilities:

• In this role, you will be responsible for KYC QCs across MUFG’s banking arm and securities business under a dual-hat arrangement. Under this arrangement, you will act and make decisions on behalf of both the bank and the securities business, subject to the same remit and level of authority and irrespective of the entity which employs you.
• Have a hands on experience including management and accountability of all Quality Control Assessments being conducted – ensuring the QC team hold appropriate knowledge / ability and work is assigned appropriately, utilizing expertise effectively. Raising issues and ensuring appropriate actions are undertaken before KYC approval.
• Ensure that thorough and effective Customer Due Diligence is completed, by conducting Quality Control Assessments on entities / structures across all business lines (predominantly the complex structure/entities/product offerings) – including New Business, Periodic Reviews and Event Driven Reviews. Raising issues and ensuring appropriate actions are undertaken before KYC approval
• Identifying thematic issues within the Renewal / On-Boarding process, highlighting to management and recommending appropriate actions
• Liaising with Quality Assurance on any issues identified within the QA process, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required – liaising and notifying the operational leads accordingly
• Liaising with Financial Crime KYC team on any issues identified within the 2nd line checks / testing, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required – liaising and notifying the operational leads accordingly
• Supporting the lead to understand, challenge and implement any changes to procedures
• Assist in the development of a suite of Training for New & Existing Team members on all KYC / On-Boarding procedural related aspects.
• Deliver training, where required, to front office representatives on KYC / On-Boarding procedural related aspects
• Deliver and support lean processes, to deliver effective and efficient KYC process.
• Training and Development of more junior members of the team
• Act as a Subject Matter Expert in relation to all AML On-Boarding aspects, assisting on ad-hoc queries where required.
• Support the QC Lead in London, producing relevant reports to key counterparties, identifying and resolving Anti Money Laundering issues, and providing support / guidance to more junior members of the team.
• Keep abreast of developments in current trends and progress on money laundering, bribery and corruption and it prevention
• Expected to clear the QC assessment as part of hand on experience into the KYC QC process/team.

Job Requirements:

SKILLS AND EXPERIENCE:

Work Experience:

• 10 to 12 years’ experience in Anti Money Laundering, fraud and bribery or Financial Crime roles
• Experience with Investment Banking - the Renewals and On-Boarding of Corporate entities (Inc. Complex Structure/ownership, Corresponding banking/EDD Client, Private Companies and SPVs)
• Bachelor’s Degree and AML related certifications preferred or equivalent work experience.
• Effective Internet and research skills and usage of third-party tools.
• Critical thinking and problem-solving skills a must.
• Ability to work in a fast-paced, demanding environment and must work well under pressure.
• The ability and willingness to work both independently and in a team environment is required.

Functional / Technical Competencies:

• Attention to details with Strong end to end KYC knowledge
• Awareness of UK & European Anti-Money Laundering regulations
• Knowledge of various corporate structures
• Able to communicate effectively to key stakeholders at all levels.
• Attention to detail is essential
• Ability to effectively utilize Microsoft Office (particularly word & excel).

PERSONAL REQUIREMENTS:

• Excellent communication skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly
• Strong decision-making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Strong problem-solving skills
• A creative and innovative approach to work
• Excellent interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well in a pressurised environment
• Strong numerical skills
• Excellent Microsoft Office skills
• A confident approach, with the ability to provide clear direction to more junior members of the team
• A strategic approach, with the ability to lead and motivate more junior members of the team