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Automobile Technician (Bangalore)

Automobile Technician (Bangalore)

2coms

1 - 6 years

1 - 2 Lacs

bengaluru

Posted:9 hours ago| Platform:

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Skills Required

repair simulink advisory services inventory powertrain vehicle automobile electric vehicle design warranty wms final inspection crm iti inspection matlab diagnosis equipment workshop management automobile service electricals ev service engineering re automotive

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY

Job Opening: Automobile Service Champion

About Client:

Our client is a leading Indian multinational ride-sharing company, with a diverse portfolio that includes financial services and cloud kitchens.

Role: Automobile Service Champion

Roles and Responsibilities:

Customer Handling
- Greet customers with a smile and maintain a professional and courteous demeanor
- Verify service requests and capture customer feedback in the system
- Communicate effectively with customers regarding repair updates

Diagnosis
- Analyze and diagnose scooters to determine necessary repairs
- Update diagnosis reports in the Workshop Management System (Getafix)
- Perform repairs and final inspections based on customer feedback

System Handling
- Track customer complaints in Zendesk and update the system in real-time
- Operate the Workshop Management System (Getafix) with 100% adherence
- Update operational status and estimated time of arrival in CRM and WMS systems
- Conduct deep diagnosis of scooter health in the Telematics Command Centre

Technical Repairs
- Possess comprehensive knowledge of OLA scooters
- Capable of repairing or replacing all scooter parts
- Stay updated on OLA technical curriculum and EV news bulletins

Process and Operational
- Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters
- Handle invoicing and payment collections
- Maintain service bays in a clean and serviceable condition

Parts Operation
- Audit inventory and ensure alignment between system and physical inventory
- Perform Goods Receipt Note (GRN) and maintain inventory at the Experience Centre
- Manage warranty part reverse logistics to the main workshop

Safety and Compliance
- Adhere to uniform and protective gear requirements during scooter repairs
- Properly use protective gear and handle tool kits during repairs
- Ensure availability and readiness of fire-fighting equipment

Requirements

Requirements:

Only Male candidates
Minimum qualification: 12th/diploma/ITI/graduation/post-graduation
Minimum experience: 1 year in the automobile service sector
Location: Bangalore

Benefits

Upto 2.76lpa CTC including PF+ ESIC

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