Automation Engineer

Role Overview

As our AI & Workflow Automation Specialist, you’ll design, implement, and optimize end-to-end automated systems using no-code/low-code platforms and AI tools. You’ll work closely with stakeholders across marketing, sales, operations, and product to:

• Identify repetitive tasks and bottlenecks
• Map and document current workflows
• Build scalable, resilient automations that free up team bandwidth
• Integrate AI agents (ChatGPT, custom GPTs) to add intelligence, personalization, and error handling

What You’ll Do

• Design & Build Automations

• Create workflows in Zapier, Make, n8n,GPT agent mode or similar

• Connect apps via webhooks, APIs, and built-in integrations
• Automate lead generation, CRM updates, email sequences, reporting, and more

• Implement AI-Powered Logic

• Embed ChatGPT or other LLM agents into workflows for dynamic content generation, data enrichment, and decision-making

• Build custom GPTs or OpenAI API scripts to handle specialized tasks

• Optimize & Maintain

• Monitor performance, error rates, and throughput

• Refine triggers, filters, and actions to maximize reliability and speed
• Document processes, version control workflows, and train team members

• Collaborate & Advise

• Partner with product, marketing, and operations teams to prioritize automation opportunities

• Provide best-practice recommendations on tool selection and architecture
• Keep abreast of emerging no-code/AI platforms and propose pilot projects

What We’re Looking For

• Experience & Expertise

• Understanding in Prompt engineering and NEWgen AI.

• 1 year of implementing workflow automations in Zapier, Make (Integromat), n8n, or equivalent
• Hands-on with AI integration—ChatGPT, custom GPTs, or similar LLM agents

• Technical Skills

• Strong API/Webhook knowledge; ability to build advanced API calls

• Basic scripting (Python, JavaScript) for custom logic or data transformations
• Familiarity with CRMs (HubSpot, Zoho), Airtable, Google Workspace, and common SaaS tools

• Soft Skills

• Excellent problem-solving: break down complex processes into modular workflows

• Clear communicator: write concise documentation and explain technical concepts to non-tech stakeholders
• Proactive and detail-oriented: anticipate edge cases and build robust automations

Nice-to-Haves

• Certifications or partner status with Zapier, Make.com, or another automation platform
• Experience building dashboards (e.g., Data Studio, Tableau) for automation insights
• Background in SaaS operations.