Audio Visual Engineer

Whitepaper Solutions

2 years

0 Lacs

Trivandrum Kerala India

Posted:2 months ago| Platform:

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Skills Required

visual service support management itil cisco spark video communication sip projection scala encoding technology zoom connect

Work Mode

On-site

Job Type

Full Time

Job Description

Role : AV Engineer Np: Max 30 days Experience : 2-4 yrs This role requires a wide variety of strengths and capabilities, including: Bachelor’s degree or equivalent experience Excellent customer service skills 2+ years in a service desk providing technical support Call center/help desk management experience a plus ITIL framework experience and application of best practices in a professional environment Experience with Incident/Problem Management systems and processes Familiarity with several of the following Multimedia products: Telepresence Cisco Spark, DX, EX, MX, SX, C Series, CTS end points Cisco Unified Call Manager Understanding of commonly used video communication standards/protocols: SIP, H.323 Integrated AV Components Creston Digital Media Platform, Pro Series Controllers and Surfaces Polycom Sound Structure Flat Panel and Projection display devices Digital Signage Solutions Scala Applications and Hardware (or similar) Video Streaming and VOD Solutions Web Streaming delivery protocols Audio and Video encoding technology IPTV / Cable Digital Distribution Solutions Zoom and Zoom rooms (NEAT and Logitech devices) Adobe Connect Show more Show less

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Audio Visual Engineer