6 - 11 years
6 - 16 Lacs
Posted:2 days ago|
Platform:
Work from Office
Full Time
Job Summary
We are seeking an experienced Assistant Manager / Deputy Manager Ocean Freight to support and optimize ocean freight operations for a leading freight forwarding company. You will assist in managing day-to-day operations, customer service, documentation, and team coordination for ocean shipments.
Key Responsibilities
- Operations Coordination: Monitor and coordinate FCL, LCL, and breakbulk shipments to ensure smooth execution.
- Customer Service: Handle customer queries, provide shipment updates, and ensure high satisfaction.
- Documentation: Ensure accuracy and compliance of all shipping documents (BL, DO, COO, etc.).
- Team Support: Guide and mentor a team of operations executives and customer service staff.
- Carrier Coordination: Liaise with shipping lines, agents, and vendors for cargo movement and issue resolution.
- Reporting: Prepare daily, weekly, and monthly reports on shipment status, delays, and performance metrics.
Required Qualifications
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
- 3–6 years of experience in ocean freight operations in a freight forwarding company.
- Strong understanding of EXIM regulations, Incoterms, and shipping terms.
- Excellent communication and coordination skills (English, Hindi).
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