Role & Responsibilities: Manual Testing: Execute comprehensive manual testing of software releases, including functional, regression, and integration testing. Develop and execute detailed test plans and test cases based on project requirements. Defect Management: Identify, document, and prioritize defects using industry-standard bug tracking tools. Collaborate closely with the development team to facilitate the resolution of identified issues. Test Automation: Collaborate with the automation team to identify opportunities for test automation and contribute to the creation of automated test scripts. Execute and maintain automated test suites as part of the overall testing strategy. Test Planning and Strategy: Contribute to test planning activities by providing insights into testing strategies, test scope, and resource requirements. Collaborate with cross-functional teams to understand project goals and requirements. Release Validation: Participate in the validation of software releases to ensure they meet quality standards and are ready for deployment. Collaborate with product managers and development teams to verify that releases align with customer expectations. Documentation: Create and maintain comprehensive test documentation, including test plans, test cases, and test summary reports. Ensure that testing activities are well-documented and traceable. Qualifications : Hands-on experience in manual software testing. Strong understanding of software testing methodologies and best practices. Experience with bug tracking tools (e.g., Jira) and test management tools. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Detail-oriented with a focus on delivering high-quality results. Familiarity with test automation tools and frameworks is a plus.

Job Title: Senior Back-End Developer - AI Platforms Job Summary: Are you a highly skilled Back-End Developer who thrives on solving complex technical challenges and building scalable systems from the ground upWe are looking for a Senior Back-End Engineer to join our fast-paced product team, where youll develop robust, high-performance services that power our AI-driven applications. This is a hands-on role focused on deep system design, database architecture, API development, and cloud infrastructure. Your work will directly support next-gen AI products that are transforming the way users interact with intelligent systems. What You ll Be Doing: System Design Architecture : Own the back-end architecture and lead design discussions for high-performance, scalable applications. API Development : Build secure, efficient RESTful APIs and microservices using Node.js and Express.js. Database Management : Design and optimize complex NoSQL data models using MongoDB for speed and reliability. AI Integration : Interface backend systems with AI/ML outputs to deliver intelligent, data-rich features. Real-Time Communication : Implement real-time functionality using technologies like Socket.IO . Cloud-Native Development : Develop, deploy, and monitor services using AWS infrastructure including Lambda, S3, Redis, and messaging services . Security Scalability : Implement best practices for authentication, authorization, error handling, and system monitoring. DevOps Collaboration : Work closely with DevOps for CI/CD pipelines, deployment automation, and performance optimization. Responsibilities: Architect and maintain high-availability, low-latency backend systems. Lead backend initiatives for new features and core platform enhancements. Collaborate with AI engineers to deploy ML models into production back-end flows. Ensure system security, stability, and performance under high-load environments. Continuously improve backend tooling, coding standards, and documentation. What You Bring to the Table: 5+ years of professional experience as a Back-End Developer . Strong command over Node.js, Express.js , MongoDB, and TypeScript . Experience in building and scaling microservices and backend APIs . Hands-on experience with AWS services like Lambda, S3, Redis, and SQS/SNS. Deep understanding of authentication, authorization, and secure data handling. Proficient with Git, Docker, and CI/CD workflows. Ability to work independently while collaborating cross-functionally with other tech teams. Why You ll Love Working With Us: Drive back-end engineering for AI-powered platforms that create real-world impact. Be part of a fast-growing product team focused on innovation and performance. Work in an environment that values deep technical expertise and autonomy. Collaborate with AI and cloud experts solving some of today s most exciting engineering problems. Please apply only: Immediate - 15 Days of Joiners. Location: Bangalore (5-Days Work from Office)

Job Title: Senior Back-End Developer – AI Platforms Job Summary: Are you a highly skilled Back-End Developer who thrives on solving complex technical challenges and building scalable systems from the ground up? We are looking for a Senior Back-End Engineer to join our fast-paced product team, where you'll develop robust, high-performance services that power our AI-driven applications. This is a hands-on role focused on deep system design, database architecture, API development, and cloud infrastructure. Your work will directly support next-gen AI products that are transforming the way users interact with intelligent systems. What You’ll Be Doing: System Design & Architecture : Own the back-end architecture and lead design discussions for high-performance, scalable applications. API Development : Build secure, efficient RESTful APIs and microservices using Node.js and Express.js. Database Management : Design and optimize complex NoSQL data models using MongoDB for speed and reliability. AI Integration : Interface backend systems with AI/ML outputs to deliver intelligent, data-rich features. Real-Time Communication : Implement real-time functionality using technologies like Socket.IO . Cloud-Native Development : Develop, deploy, and monitor services using AWS infrastructure including Lambda, S3, Redis, and messaging services . Security & Scalability : Implement best practices for authentication, authorization, error handling, and system monitoring. DevOps Collaboration : Work closely with DevOps for CI/CD pipelines, deployment automation, and performance optimization. Responsibilities: Architect and maintain high-availability, low-latency backend systems. Lead backend initiatives for new features and core platform enhancements. Collaborate with AI engineers to deploy ML models into production back-end flows. Ensure system security, stability, and performance under high-load environments. Continuously improve backend tooling, coding standards, and documentation. What You Bring to the Table: 5+ years of professional experience as a Back-End Developer . Strong command over Node.js, Express.js , MongoDB, and TypeScript . Experience in building and scaling microservices and backend APIs . Hands-on experience with AWS services like Lambda, S3, Redis, and SQS/SNS. Deep understanding of authentication, authorization, and secure data handling. Proficient with Git, Docker, and CI/CD workflows. Ability to work independently while collaborating cross-functionally with other tech teams. Why You’ll Love Working With Us: Drive back-end engineering for AI-powered platforms that create real-world impact. Be part of a fast-growing product team focused on innovation and performance. Work in an environment that values deep technical expertise and autonomy. Collaborate with AI and cloud experts solving some of today’s most exciting engineering problems. Please apply only: Immediate - 15 Days of Joiners. Location: Bangalore (5-Days Work from Office)

Who We Are: Cybernetyx pioneers spatial intelligence - integrating GenAI into smart environments. Our EyeRIS interactive flat panel displays (IFPDs), AI-powered video conferencing hubs, and SaaS platforms are redefining collaboration and education for 10,000+ institutions and global enterprises What You'll Do: - Drive Channel Partnerships: Build, expand, and empower a network of dealers and distributors; set targets, co-develop forecasts, and ensure incentive alignment. - Hands On Sales & Demos: Lead product demonstrations (IFPDs, digital smart boards, SaaS platform) to enterprise and education verticals - from boardrooms to classrooms. - Revenue Ownership: Achieve GEM business metrics - quarterly sales, pipeline growth, and attainment in Tamil- Nadu's B2B IFPD market. - Strategic Account Development: Engage key customers (schools, corporates) - identify upsell/cross-sell opportunities, and drive trials and POCs. - Territory Planning: Design and execute territory growth plans; segment accounts, track performance, adjust tactics. - Market Insights & Feedback Loop: Monitor market trends, competitor offers, product feature gaps; feed them back to product/marketing teams. - Collaboration: Work closely with marketing, support, and product teams to execute localized campaigns and ensure smooth rollout. You Need to Have: - 8-10+ years in B2B sales in tech/hardware/software, with minimum 6 years managing channel-led models. - Proven record selling interactive displays, SaaS, or collaboration tech. - Deep relationships across school boards, higher-ed institutions, corporate IT procurement in Karnataka. - Excellent communication in English, & Tamil. - Strong negotiation, presentation, and pipeline management skills. - Prepared to travel 100%.

The Service Support Engineer is responsible for providing on-site technical support, and troubleshooting assistance to customers, ensuring high levels of customer satisfaction through prompt and efficient service. The role involves understanding of installation, diagnosing, resolving, and documenting Display Equipment such as large format Interactive touch screen Displays etc., understanding software issues, providing technical guidance, and working closely with the in-office product support team and sales teams to enhance product reliability and performance. Key Responsibilities: Technical Support: Respond to customer inquiries and provide technical assistance via phone or in-person Installation. Resolve hardware and software issues, escalating complex problems to higher-level support when necessary. Provide regular training on the installation and maintenance of products to team of On-field engineers of Authorised Service Provider. (ASP) Troubleshooting: Analyze and troubleshoot system errors and technical issues. Perform root cause analysis and recommend corrective actions to prevent recurrence. Utilize diagnostic tools and techniques to identify and resolve technical problems efficiently. Customer Service: Maintain a high level of customer satisfaction through timely and effective problem resolution. Communicate clearly and professionally with customers, keeping them informed of issue status and resolution steps. Provide training and support to customers on product usage and best practices. Documentation: Document all support activities, including detailed descriptions of issues, steps taken to resolve them, and final outcomes. Create and update technical support documentation, FAQs, and knowledge base articles. Collaboration: Work closely with the engineering team to report and resolve product bugs and issues. Collaborate with the sales team to understand customer needs and provide technical support during the pre-sales and post-sales process. Participate in team meetings and contribute to continuous improvement initiatives. Product Knowledge: Stay updated with the latest product developments, features, and industry trends. Continuously improve technical skills and product knowledge through training and self-study. Qualifications: Education: Bachelor s degree, Diploma in ITI, or a related field. Experience: 3+ years of experience in technical support, service engineering, or a similar role. Technical Skills: Proficient to use power tools, like Hammer Drill machines, etc. Proficiency in diagnosing and resolving hardware and software issues. Knowledge of operating systems (Windows, Linux, etc.) and networking fundamentals. Familiarity with diagnostic tools and software. Understanding of product installation and configuration processes. Soft Skills: Good in problem-solving and analytical skills. Good in communication and interpersonal skills. Ability to work independently and as part of a team. Customer-oriented attitude with a focus on delivering high-quality service. Certifications: Relevant technical certifications are an added advantage. Working Conditions: May require Frequent travel to customer sites. Ability to work flexible hours, including evenings and weekends, if needed.

Cybernetyx - A pioneering AI technology company transforming the Education and Enterprise sectors with intelligent solutions designed and developed in India. Role Summary: Cybernetyx seeks a dynamic and technically adept Pre-Sales & Training Expert to effectively demonstrate the value of our innovative AI products (like EyeRIS ThinkBoard, BrightClass) and empower our internal teams, partners, and customers. You will play a crucial role in the pre-sales cycle by delivering compelling product demonstrations and articulating product positioning, while also developing and delivering clear, engaging training materials that drive product understanding, adoption, and success post-sale. This outcome-driven role requires exceptional communication and presentation skills, technical aptitude, instructional design capabilities, and a passion for making complex AI concepts accessible and relevant to customer needs. Key Responsibilities: Pre-Sales Support & Product Demonstrations: Conduct compelling, tailored product demonstrations for prospective clients and partners, effectively showcasing the value proposition and technical capabilities of Cybernetyx AI solutions. Product Positioning & Expertise: Develop a deep understanding of product positioning, key differentiators, and competitive landscape to effectively address prospect inquiries and objections during the sales process. Own Product Update Communication: Create engaging product update videos and materials; own the communication strategy and dissemination of product updates and release notes to all partners and customers. Develop Training & Enablement Content: Design, create, and maintain high-quality training and pre-sales materials (presentations, demo scripts, competitive guides, videos, e-learning modules, user guides, FAQs) for various audiences (Sales, Pre-Sales, Support, Partners, Customers). Deliver Training: Conduct engaging and effective training sessions (live virtual, recorded, in-person when required) on product features, benefits, use cases, technical configuration, and competitive positioning. Translate Technical Concepts: Work closely with Product and Engineering teams to translate complex technical details into easily understandable benefits and value propositions for both technical and non-technical audiences during pre-sales and training scenarios. Sales & Partner Enablement: Equip Sales teams, Pre-Sales counterparts, and channel partners with the knowledge, resources, and skills they need to effectively position, demonstrate, and sell Cybernetyx AI solutions. Content Management: Organize and maintain a central repository for all pre-sales support, product communication, and training materials. Measure Effectiveness: Define and track metrics to assess the impact and effectiveness of demonstrations, training programs, and communication initiatives (e.g., demo conversion rates, knowledge retention, partner readiness). Feedback Loop: Gather feedback from sales interactions, training sessions, partners, and customers to continuously improve materials, product understanding, and inform product development. Required Qualifications: Proven experience (minimum 3-5 years) in a customer-facing technical role such as Pre-Sales Engineer, Solutions Consultant, Sales Engineer, Technical Trainer, or a similar enablement/product expert position, preferably within B2B SaaS, EdTech, or AI technology. Demonstrated ability to deliver compelling and effective product demonstrations to diverse audiences. Strong understanding of sales processes and the role of pre-sales technical validation. Proven ability to create engaging training and enablement content across various formats (written, visual, video). Exceptional presentation, communication (verbal and written), and interpersonal skills. Proven ability to simplify complex technical concepts and articulate clear value propositions. Experience with presentation software, video creation/editing tools, and potentially e-learning authoring tools or LMS. Strong organizational skills and ability to manage multiple projects and priorities simultaneously. Bachelors degree in a relevant technical or communications field (e.g., Computer Science, Engineering, Marketing, Education, Technical Writing) or equivalent practical experience.

Cybernetyx - A pioneering AI technology company transforming the Education and Enterprise sectors with intelligent solutions designed and developed in India. Role Summary Cybernetyx seeks a dynamic and technically adept Pre-Sales & Training Expert to effectively demonstrate the value of our innovative AI products (like EyeRIS ThinkBoard, BrightClass) and empower our internal teams, partners, and customers. You will play a crucial role in the pre-sales cycle by delivering compelling product demonstrations and articulating product positioning, while also developing and delivering clear, engaging training materials that drive product understanding, adoption, and success post-sale. This outcome-driven role requires exceptional communication and presentation skills, technical aptitude, instructional design capabilities, and a passion for making complex AI concepts accessible and relevant to customer needs. Key Responsibilities Pre-Sales Support & Product Demonstrations: Conduct compelling, tailored product demonstrations for prospective clients and partners, effectively showcasing the value proposition and technical capabilities of Cybernetyx AI solutions. Product Positioning & Expertise: Develop a deep understanding of product positioning, key differentiators, and competitive landscape to effectively address prospect inquiries and objections during the sales process. Own Product Update Communication: Create engaging product update videos and materials; own the communication strategy and dissemination of product updates and release notes to all partners and customers. Develop Training & Enablement Content: Design, create, and maintain high-quality training and pre-sales materials (presentations, demo scripts, competitive guides, videos, e-learning modules, user guides, FAQs) for various audiences (Sales, Pre-Sales, Support, Partners, Customers). Deliver Training: Conduct engaging and effective training sessions (live virtual, recorded, in-person when required) on product features, benefits, use cases, technical configuration, and competitive positioning. Translate Technical Concepts: Work closely with Product and Engineering teams to translate complex technical details into easily understandable benefits and value propositions for both technical and non-technical audiences during pre-sales and training scenarios. Sales & Partner Enablement: Equip Sales teams, Pre-Sales counterparts, and channel partners with the knowledge, resources, and skills they need to effectively position, demonstrate, and sell Cybernetyx AI solutions. Content Management: Organize and maintain a central repository for all pre-sales support, product communication, and training materials. Measure Effectiveness: Define and track metrics to assess the impact and effectiveness of demonstrations, training programs, and communication initiatives (e.g., demo conversion rates, knowledge retention, partner readiness). Feedback Loop: Gather feedback from sales interactions, training sessions, partners, and customers to continuously improve materials, product understanding, and inform product development. Required Qualifications Proven experience (minimum 3-5 years) in a customer-facing technical role such as Pre-Sales Engineer, Solutions Consultant, Sales Engineer, Technical Trainer, or a similar enablement/product expert position, preferably within B2B SaaS, EdTech, or AI technology. Demonstrated ability to deliver compelling and effective product demonstrations to diverse audiences. Strong understanding of sales processes and the role of pre-sales technical validation. Proven ability to create engaging training and enablement content across various formats (written, visual, video). Exceptional presentation, communication (verbal and written), and interpersonal skills. Proven ability to simplify complex technical concepts and articulate clear value propositions. Experience with presentation software, video creation/editing tools, and potentially e-learning authoring tools or LMS. Strong organizational skills and ability to manage multiple projects and priorities simultaneously. Bachelor's degree in a relevant technical or communications field (e.g., Computer Science, Engineering, Marketing, Education, Technical Writing) or equivalent practical experience.

You are a dynamic and technically adept Pre-Sales & Training Expert at Cybernetyx, a pioneering AI technology company revolutionizing the Education and Enterprise sectors with innovative solutions developed in India. Your role is crucial in delivering compelling product demonstrations and creating engaging training materials to empower internal teams, partners, and customers. Your exceptional communication and presentation skills, technical aptitude, and instructional design capabilities will be instrumental in driving product understanding, adoption, and success post-sale. In your role, you will conduct tailored product demonstrations for prospective clients and partners, showcasing the value proposition and technical capabilities of Cybernetyx AI solutions. You will develop a deep understanding of product positioning, key differentiators, and the competitive landscape to effectively address inquiries and objections during the sales process. Additionally, you will create engaging product update videos and materials, own the communication strategy, and disseminate product updates and release notes to partners and customers. Designing, creating, and maintaining high-quality training and pre-sales materials for various audiences will be a key responsibility. You will deliver engaging training sessions on product features, benefits, use cases, technical configuration, and competitive positioning. Working closely with Product and Engineering teams, you will translate complex technical details into easily understandable benefits and value propositions for both technical and non-technical audiences. Equipping Sales teams, Pre-Sales counterparts, and channel partners with the knowledge, resources, and skills required to effectively position, demonstrate, and sell Cybernetyx AI solutions is essential. You will organize and maintain a central repository for all pre-sales support, product communication, and training materials. Defining and tracking metrics to assess the impact and effectiveness of demonstrations, training programs, and communication initiatives will help in continuously improving materials and product understanding. To be successful in this role, you should have a minimum of 3-5 years of experience in a customer-facing technical role within B2B SaaS, EdTech, or AI technology. Strong presentation, communication, and interpersonal skills are required, along with the ability to simplify complex technical concepts and articulate clear value propositions. A Bachelor's degree in a relevant technical or communications field or equivalent practical experience is preferred. Your strong organizational skills and ability to manage multiple projects simultaneously will be beneficial in this outcome-driven position.,

Cybernetyx is looking for a fresher Inside Sales Executive at our Noida office . This position will support our lead management and coordination efforts and should be closed at the earliest. Roles & Responsibilities : Work closely with Sales Teams to manage and respond to inbound lead calls Coordinate with regional field sales teams to ensure timely follow-ups and lead nurturing Assist in updating lead status and tracking follow-ups across internal tools and CRM systems Support basic reporting and day-to-day inside sales operations Preferred Profile: Fresher or up to 1 year of experience Graduate (any stream) Good communication skills (English & Hindi) Candidates with experience or internship background in IndiaMART, TradeIndia , or similar B2B platforms preferred Basic understanding of CRM tools and inside sales process Proactive, well-organized, and a team player Interested one can reach out to mahak.bhateja@cybernetyx.com