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Pre-Sales & Training Expert (AI Solutions)

Pre-Sales & Training Expert (AI Solutions)

Cybernetyx

3 - 5 years

10 - 14 Lacs

Bengaluru

Posted:5 hours ago| Platform:

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Skills Required

Computer science Training E-learning Content management LMS Technical writing Presales Sales process Sales support Product positioning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Cybernetyx - A pioneering AI technology company transforming the Education and Enterprise sectors with intelligent solutions designed and developed in India.

Role Summary:

Cybernetyx seeks a dynamic and technically adept Pre-Sales & Training Expert to effectively demonstrate the value of our innovative AI products (like EyeRIS ThinkBoard, BrightClass) and empower our internal teams, partners, and customers. You will play a crucial role in the pre-sales cycle by delivering compelling product demonstrations and articulating product positioning, while also developing and delivering clear, engaging training materials that drive product understanding, adoption, and success post-sale. This outcome-driven role requires exceptional communication and presentation skills, technical aptitude, instructional design capabilities, and a passion for making complex AI concepts accessible and relevant to customer needs.

Key Responsibilities:

Pre-Sales Support & Product Demonstrations: Conduct compelling, tailored product demonstrations for prospective clients and partners, effectively showcasing the value proposition and technical capabilities of Cybernetyx AI solutions.

Product Positioning & Expertise: Develop a deep understanding of product positioning, key differentiators, and competitive landscape to effectively address prospect inquiries and objections during the sales process.

Own Product Update Communication: Create engaging product update videos and materials; own the communication strategy and dissemination of product updates and release notes to all partners and customers.

Develop Training & Enablement Content: Design, create, and maintain high-quality training and pre-sales materials (presentations, demo scripts, competitive guides, videos, e-learning modules, user guides, FAQs) for various audiences (Sales, Pre-Sales, Support, Partners, Customers).

Deliver Training: Conduct engaging and effective training sessions (live virtual, recorded, in-person when required) on product features, benefits, use cases, technical configuration, and competitive positioning.

Translate Technical Concepts: Work closely with Product and Engineering teams to translate complex technical details into easily understandable benefits and value propositions for both technical and non-technical audiences during pre-sales and training scenarios.

Sales & Partner Enablement: Equip Sales teams, Pre-Sales counterparts, and channel partners with the knowledge, resources, and skills they need to effectively position, demonstrate, and sell Cybernetyx AI solutions.

Content Management: Organize and maintain a central repository for all pre-sales support, product communication, and training materials.

Measure Effectiveness: Define and track metrics to assess the impact and effectiveness of demonstrations, training programs, and communication initiatives (e.g., demo conversion rates, knowledge retention, partner readiness).

Feedback Loop: Gather feedback from sales interactions, training sessions, partners, and customers to continuously improve materials, product understanding, and inform product development.

Required Qualifications:

Proven experience (minimum 3-5 years) in a customer-facing technical role such as Pre-Sales Engineer, Solutions Consultant, Sales Engineer, Technical Trainer, or a similar enablement/product expert position, preferably within B2B SaaS, EdTech, or AI technology.

Demonstrated ability to deliver compelling and effective product demonstrations to diverse audiences.

Strong understanding of sales processes and the role of pre-sales technical validation.

Proven ability to create engaging training and enablement content across various formats (written, visual, video).

Exceptional presentation, communication (verbal and written), and interpersonal skills.

Proven ability to simplify complex technical concepts and articulate clear value propositions.

Experience with presentation software, video creation/editing tools, and potentially e-learning authoring tools or LMS.

Strong organizational skills and ability to manage multiple projects and priorities simultaneously.

Bachelors degree in a relevant technical or communications field (e.g., Computer Science, Engineering, Marketing, Education, Technical Writing) or equivalent practical experience.

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Pre-Sales & Training Expert (AI Solutions)