Summary
Description
Summary of This Role
Responsible for overseeing Application systems, architecture, design, data workflow, logical processes, and system interfaces. Assure synergy between software and hardware architecture to maximize that relationship. Determine and develop architectural approaches and solutions, conduct business reviews, document current systems, and develop recommendations on how to proceed with the applications. Responsible for ensuring optimal application and system performance.What Part Will You Play?
- Accountable for ownership of client’s needs and requests.
- Complete client maintenance as requested, ensuring verification of changes with quality and accuracy.
- Prepare for and attends established client issues calls. Participate in or facilitate internal and external meetings, assists in research, fact finding and in preparing proper documentation.
- Prepare for and attends established development meetings. Document and maintain any communication with clients.
- Able to determine impact across component lines of development, issues or client requests. Facilitates knowledge transfer between ongoing projects and client issues to ensure components are meeting client and TSYS needs. Help determine alternatives to meet client needs or increase revenue opportunities for TSYS. May represent department in various focus groups.
- Understand and consult on system design, utilization and availability of value added products and is able to offer product alternatives. Understand client’s strategic needs
- Keep current on system and module enhancements. Serve as authority on all module/client-related issues. Develop high-level client relationships. Document any communication with client.
- Continue to develop and maintain positive working relationships with various areas within TSYS organization.
- To solve any client software problems relating to TSYS software, identify bugs using various tools and provide solution
- Understand and adhere to department practices, procedures, and methodologies. Maintain an extensive knowledge of the industry, transaction processing, and/or financial services businesses. Perform detailed and complex analysis, issue resolution, developmental requests, and change controls to select system components, while maintaining a high level of system data integrity, focusing to ensure overall success.
- Technical Ownership - Guides team member to finalize solution or best suited work-around
- Responsible to find required solution for escalated situations and Acts as an escalation point based on allocated client.
- Participates on internal/external conference call (viz. ECAB) as required, Serves in the role of peer reviewer of technical analysis or solution.
- Manage multiple team members performing skilled tasks. Provides techno functional support to team to ensure work allocated is completed timely and to expected quality. Evaluates performance and motivate resources to achieve optimum performance. Facilitates meetings for conflict resolution. Maintain the history of team member skill set and feedbacks related to them.
- Monitor team for their progression to meet career objective through regular meetings and feedback. Set goals and conducts the performance evaluation as per progress made. Keep track of performance metrics for each goals. Facilitate and administer demand-based skill set growth and product knowledge.
What Are We Looking For in This Role?
Minimum Qualifications
- Bachelor's Degree in Engineering fields
- Typically Minimum 2-5 Years Relevant Exp
- Four-year college degree and 2-5 years professional experience in coding, designing, developing and analyzing data with full life cycle design and development
Preferred Qualifications
- Bachelor’s degree in computer science
What Are Our Desired Skills and Capabilities?
Desired Skills
Technical Skills – Requirements
Essential
- Possesses good general knowledge of technology – Oracle Pl/Sql
- Hands On Experience in Advance Pl/Sql Concepts like - PLSQL Collections (Associative array, Nested Table and Varying Array) and multiset operations on nested table collection type
Desirable
- Exerience in working with any of the following skill sets: Java, J2EE, SpringBoot, Spring Packages and Frameworks, Java Script, Front End Technology such as ReactJS, Docker, K8S, KAFKA, JMS, MQ, RESTFul API, WebServices API, Open API Specification, Cloud (AWS).s
- Knowledge in Payment Systems processes and cycles: Issuing, Authorization, Clearing and Settlement
- Familiar with ISO 8583 message format
