Associate - Risk

As a Associate _ Risk  you will be responsible to play a critical role in supporting fraud prevention efforts, assisting in investigations, and ensuring compliance with fraud prevention protocols.

Reporting to the Team Lead you will be part of the Risk Operations India, who

What you will do

• Utilize data analysis techniques to review and interpret gaming data for patterns or irregularities indicative of fraudulent behavior.
• Maintain accurate and organized records of fraud prevention activities, investigations, and outcomes.
• Support fraud investigations by gathering relevant information, assisting in evidence collection, and documenting findings.
•  Collaborate with relevant teams to address and resolve fraud cases promptly.
• Manage work allocation, shifts and monitoring of SLA, KPI.
• Preparing daily risk report like shift-end, productivity, handover in timely manner.
• Manage Risk hotline, ad-hoc tasks and ability to work under minimum supervision.
• Handle investigation case escalations from Associate and/or Sr. Associates.
•  Prepare reports on fraud prevention efforts, detection results, and key insights for review by senior management.
•  Communicate effectively with cross-functional teams to provide updates on fraud prevention activities.
•  Ensure that all fraud prevention efforts align with data protection regulations, industry standards, and ethical guidelines.
•  Handle sensitive player information with confidentiality and professionalism.
•  Participate in the development and delivery of training programs to educate employees about fraud prevention protocols.
•  Stay informed about emerging fraud trends, techniques, and industry best practices to enhance fraud prevention strategies.