Associate Relationship Manager

Company Description

IDFC FIRST Bank was formed in December 2018 through the merger of IDFC Bank and Capital First, combining strengths in infrastructure finance and retail banking. The bank operates as a universal bank, offering comprehensive services including Retail, MSME, Treasury Solutions, and Corporate Banking. Known for its customer-centric and ethical banking principles, IDFC FIRST Bank is India's first bank to introduce 'ZERO FEE Banking' on savings account services and has garnered praise for its technology-led solutions, such as a highly-rated mobile app. With a focus on financial inclusion, the bank serves over 40 million customers, including women entrepreneurs and underserved communities, aligning with its strong commitment to ESG goals. Employees are integral to building a world-class and socially responsible banking institution in India.

Role Description

As an Associate Relationship Manager, you will play a key role in managing and nurturing client relationships to drive business growth. Responsibilities include sourcing new clients, understanding client needs, cross-selling financial products, resolving client queries, and ensuring an exceptional banking experience. You will also collaborate with internal teams to deliver effective solutions and ensure compliance with bank policies. This is a full-time on-site role based in Junagadh, requiring daily interaction with clients and stakeholders to achieve business objectives.

Qualifications

• Strong communication, negotiation, and interpersonal skills to build and maintain client relationships
• Proficiency in financial products, customer service, and consultative sales
• Analytical and problem-solving skills for providing tailored financial solutions
• Time management and organizational skills to manage multiple client portfolios efficiently
• A Bachelor's degree in Finance, Business Administration, or related field
• Experience in retail or corporate banking is an advantage
• Knowledge of banking compliance and regulations is a plus