- Identify new markets and generate leads through local activities (canopy activities, leaflet distribution, cold calling). - Service leads referred by the sales front, cross-selling, and other channels. - Deliver high-quality client service and ensure customer retention to enhance product sales and new client growth. - Achieve individual performance targets for income generation, product sales, and new client growth. - Manage the entire loan process, from login to disbursement completion, including fulfillment, counseling, and customer hand holding. - Ensure customer compliance to prevent defaults and assist the collections team in recovering EMIs if necessary. - Build market relationships by meeting with local builders, business communities, and new channels.

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Associate Relationship Manager