Associate, Real Time Management

Job Description

Job Title: Associate, Real Time Management Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Key Responsibilities: Responsible for preparing daily, weekly and monthly client/internal reports. Preparing ad-hoc reports & analysis for management reporting Maintaining and updating trackers for ongoing programs & projects Schedule ADHOC intra-day training requests and update schedules Drive Special Projects and Initiatives assigned Resolve escalated issues and requests from the account management Cater to real time adhoc requests as and when required Required Skills and Qualifications: Good communication skills Good team player with willingness to learn and drive to achieve Proficiency in MS Excel, MS Access and other MS Office components Ability to handle pressure situations Ability to simplify complex operations into repeatable processes Willing to work in a 24*7 environment Comfortable in fast-paced environment Ability to make decision in time sensitive ambiguous situations Education Qualification: - Graduate in any stream Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.' Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1589575 Show more Show less