MNC in GURGAON , BANGALORE & PUNEHiring for server Support Engineer/ Cloud SupportCTC UPTO 8.4LPAONLY IMMEDIATE JOINERSHiring for B.TECH Freshers Also or B.TECH Candidates with Non BPO Experience can also applyLooking for Excellent Communication Skills Call Types:Hardware Identification and Troubleshooting all O365 productOperating System Installation, Navigation, Configuration and TroubleshootingApplication Navigation, Configuration and Troubleshooting Exchange issuesInternet and Networking, Outlook & SharePointProtection Software Usage, Configuration and Troubleshooting Candidate Profile: Education and Experience· Undergraduates/Graduates with minimum 1-year relevant technical experience· Should have excellent communication and English speaking skills· Ability and willingness to learn· Dependable with proficient attention to detail· Good listening and responding skills· Should be willing to take up challenges and go extra mile to perform work responsibilities· Should have great interpersonal skills and ability to perform under pressure· Work in US (24*7) shift; rotational Interested Candidates can call at 8766331528 or mail cv at jasleen@hiresquad.in

Leading BPO in HyderabadHiring for Transactional Quality ManagerContent Moderation ProcessMust be a Manager Quality On papers in an International BPOExperience in Content Moderation/Customer Service is MandatoryOver All Experience 8+ YearsMode of Interview- VirtualInterested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilitiesDrive continuous improvement for Transaction Quality and DeliveryTrained /Certified in Green BeltManage Call Quality & Client related KPI'sEvaluate effectiveness of TQ interventionsStrengthen Quality management processes / framework to improve quality deliveryAccurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet client's expectationDrive continuous improvement for TQ and DeliveryManage Call Quality & Client related KPI'sEvaluate effectiveness of TQ interventionsStrengthen Quality management processes / framework to improve quality deliveryAccurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet the client's expectationsDrive and maintain high throughputs in New hire batches and ensure higher first pass with every batchResponsible to manage and deliver regular training interventions on the floor and measure the success of floor refreshers.Drive Process control & Compliance in addition to managing the Audit requirementsProvide crisp and specific feedback to Front Line Recruitment Teams on the quality of new hiresEnsure uniform quality of training being delivered by all training teams in line with the client requirementProvide quality floor support, feedback, refresher and corrective trainingGroom and develop training talent in-houseSupport cross process / location teamsSupport the Quality and Compliance teams to perform audits and follow ups based on observations highlighted. Preferred candidate profilePeople Management skillsAbility to drive initiatives to closureAbility to deal with all levels of employeesAbility to provide leadership, direction and motivation to build high performing teamsAnalytical and Quantitative skillsExcellent Communication skillsData Handling / data interpretation skillsGood working knowledge of Transaction Quality systems, tools and technologies.Should understand Transitions, which is spread between the Handover, Startup, Manage and Exit phases to be able to manage Transaction Quality functions effectivelyHigh level of maturity to handle people including but not limited to client, stake holders, peers etc.Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressureDetail oriented with Strong organizational and Presentation skillsFlexible to work in 24X7 environment (night shifts and weekends basis scope)Education: Graduate in any discipline desirableShould have 8+ years of Overall experience. Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

HCM Cloud Recruitment Functional Lead The candidate is expected to have 8 - 10 years of expert domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 5 end-to-end HCM implementations of which at least 2 should have been with HCM Cloud. About the Role The candidate must have expert working experience in 1 or more of these modules along with the Core HR module Recruitment Responsibilities In-depth understanding of HCM Cloud business process and their data flow. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. Should have strong written and verbal communication skills, personal drive, flexibility, team player, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and knowledge sharing and client management. Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Manager. Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables. Candidate should be open for domestic or international travel for short as well as long duration. Required Skills Expert working experience in HCM modules. Strong written and verbal communication skills. Problem solving and influencing skills. Organizational awareness and sensitivity. Client management experience. 8 - 10 years of expert domain knowledge in HCM. Preferred Skills Leadership capability. Planning and follow up skills. Mentorship experience. Interested Candidates can mail their cv at jasleen@hiresquad.in ``` Show more Show less

MNC in Bangalore Oracle Cloud Project Portfolio Management Consultant(PPM) Experience 3-10 Years CTC 14LPA to 40LPA(based on last CTC Virtual Interviews Mandatory Skills At least 3-10 years of Implementation / Support experience in implementing Oracle ERP Applications. At least 2Oracle Cloud Projects implementations, working as Projects (PPM) lead functional consultant. Excellent functional knowledge and hands-on experience on Oracle PPM cloud offerings such as Project Costing, Project Billing and Project Control. Knowledge of integrations with other modules including General Ledger, Accounts Payable, Accounts Receivables, Expenses, Revenue Management, Subscription Management and Time and Labor. Must have good understanding of PPM batch process, PPM Reports (OTBI, analytics), PPM Integrations with offerings (ERP Cloud) Good knowledge in Oracle Finance modules, General Ledger (GL), Payables (AP), Receivables (AR), and Revenue Management. Good knowledge on end-to-end Inter-company Billing, and reconciliation. Good Knowledge about Data Conversion/Migrations, Inbound/Outbound interfaces, and Reports. Ability to Configure Oracle Applications to meet client requirements and document application set- ups. Strong consulting experience and business analytical skills to gather and document business requirements, leading fit-gap analysis, business process designs, managing conference room pilots (CRPs), perform functional configuration, perform functional testing and conduct user training workshops. Ability to work independently and manage multiple tasks on assignments. Strong written and verbal communication skills, including presentation skills. Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Ability to work well in a team environment. Ability to work well with onshore teams. MAIL YOUR CV AT simmi@hiresquad.in or call at 8467054123 Show more Show less

The candidate is expected to have 8 - 10 years of expert domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 5 end-to-end HCM implementations of which at least 2 should have been with HCM Cloud. About the Role The candidate must have expert working experience in 1 or more of these modules along with the Core HR module., HCM Helpdesk Functional Module Responsibilities In-depth understanding of HCM Cloud business process and their data flow. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. Should have strong written and verbal communication skills, personal drive, flexibility, team player, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and knowledge sharing and client management. Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Manager. Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables. Candidate should be open for domestic or international travel for short as well as long duration. Required Skills Expert working experience in HCM modules. Strong written and verbal communication skills. Problem solving and influencing skills. Organizational awareness and sensitivity. Good leadership capability. 8 - 10 years of expert domain knowledge in HCM Cloud Experience is Mandatory Interested Candidates can mail cv at jasleen@hiresquad.in or call at 8766331528 ``` Show more Show less

Leading MNC in Bangalore Hiring for Cloud SCM Functional Consultant Any combination of - Procurement, Inventory, Manufacturing, Order to Cash (Sell), Costing Notice Require 0-30Days CTC UPTO 40LPA • 5-8 years of experience in the Supply Chain. Any combination of - Procurement, Inventory, Manufacturing, Order to Cash (Sell), Costing • At least 2 full life cycle implementation experience on cloud • Before cloud experience, EBS Supply Chain implementation experience is preferable • Good communication – oral and written • Should be able to work to cover some amount of US time zone Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Show more Show less

Hiring For Oracle Cloud HCM Functional Lead Module - US Payroll//Benefits//Talent Management//OTL MNC in Bangalore Job Location- Bangalore, Pune, Hyderabad, Trivandrum, Gurgaon CTC UPTO 40LPA based om last CTC Looking for candidates with max 1 Month of notice period or Immediate Joiners Hybrid module Module - US Payroll//Benefits//Talent Management//OTL Required Skills:: US PAYROLL We are looking for a Payroll Subject Matter Expert who has in-depth knowledge of Functional Payroll Configuration and Oracle Cloud Business Process Expertise with experience in US Payroll, Union payroll and US taxes. The resource’s roles and responsibilities would entail: • Design, and solve complex payroll requirements, in Payroll Accounting configuration 1) Oracle HCM Cloud/Fusion Payroll 2) Oracle HCM Cloud/Fusion Payroll Cost allocation and Accounting distribution 3) Payroll Tax Processing Expertise 4) Experience designing complex Payroll Flows in Oracle Cloud • Advising clients on proper usage of Oracle Cloud Payroll. • Perform Mid-Year Balance Initialization for USA Legislation • Perform Payroll Parallel Run Reconciliations • Understand Clients requirements & prepare the Function Design Documents for Payroll Interfaces, Reports &Fast Formula • Configure Payroll Module using FSM, HDL and other tools. • Should possess strong knowledge on integration between Cloud Payroll & other HCM Modules. • Should have worked on 401k, 403b,457b and other USA Retirement Plans • Model and test Payroll business processing solutions. • Design, create, update and execute Payroll flows. • Payroll Tax Processing including Month-, Quarter- and Year-End processing • Conduct triage sessions with customers to determine root cause, document outstanding issues, and provide solutions and workarounds with respect to Payroll Cloud processing. • Act as a customer advisor on best practices and application awareness. • Development of customer-facing Payroll documentation. Interested candidates can mail their cv at jasleen@hiresquad.in or call at 8766331528 Show more Show less

Leading BPO in Bangalore Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5LPA Require min 1Year as Team Leader Experience in International BPO Must be Technical Graduate Require Experience in Technical Process(Mandatory) Looking for Candidates from BPO ONLY Strong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS Shifts US Mail CV at simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities : Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly Identify performance related issues, develop an action plan for improvement and implement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs’) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Exercise independent judgment and discretion in the performance of the said main function to implement management policies Support and manage the program together with other Team Leaders and Managers Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements Manage team members on a regular basis and write and deliver performance appraisal. Key Skills & knowledge: Highly motivated individuals with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Interested candidates can call at simmi@hiresquad.in or call at 8467054123 Show more Show less

Open Requirements in Oracle Cloud Fusion HCM Functional HCM Cloud/US Payroll/Functional HCM Cloud/Benefits/Functional HCM Cloud/Oracle Tme and Labour/Functional HCM Cloud/Talent Management Lead/Functional HCM Cloud/Recruitment Functional Lead/Functional HCM Cloud/Security Functional HCM Cloud/Helpdesk Candidates with less than 40 days notice preferred CTC upto max 40 LPA (depending on last drawn package) - Seeking Oracle HCM Cloud Functional Experts specializing in US Payroll, Benefits, Time and Labor, Talent Management, Recruitment, Security, and Helpdesk . - Candidates should have 8–10 years of expertise in Oracle HCM Cloud , with at least five end-to-end implementations, including 2 in HCM Cloud . - Responsibilities include designing, configuring, and optimizing HCM processes across various modules. - Advising clients on best practices, system usage, compliance, and enhancements. - Performing payroll accounting, benefits management, security configurations, recruitment workflows, and talent strategies. - Troubleshooting and resolving functional issues while ensuring seamless integration between modules. - Strong client-facing experience, communication skills, leadership capabilities, and problem-solving expertise required. - Ability to mentor teams, provide training, and ensure continuous improvement initiatives. Interested candidates can share resume to: karan@hiresquad.in On Mail, please mention the Oracle HCM Functional Module you are applying for. This will help us quickly identify your expertise and match you with the right role. Show more Show less

Leading BPO in Bangalore Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5LPA Require min 1Year as Team Leader Experience in International BPO Looking for Candidates from BPO ONLY Strong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS, SLA Must have Excellent Communication Skills Shifts US Mail CV at simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities : Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly Identify performance related issues, develop an action plan for improvement and implement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs’) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Exercise independent judgment and discretion in the performance of the said main function to implement management policies Support and manage the program together with other Team Leaders and Managers Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements Manage team members on a regular basis and write and deliver performance appraisal. Key Skills & knowledge: Highly motivated individuals with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Interested candidates can call at simmi@hiresquad.in or call at 8467054123 Show more Show less

Leading BPO in BANGALORE Role - Sr Quality Analyst International Voice Process Require minimum 1 Year Experience as Quality Analyst in International Voice Process Worked on 7QC tools Looking for Excellent Communication Skills Virtual Interviews CTC UPTO 5.5LPA Please Note- Only Immediate Joiners can apply WORK FROM OFFICE Education- Graduate / Postgraduate Experience required- 1 year + Experience as a Quality Analyst in International Voice Process in International BPO Strongly worked on QUALITY Matrices Excellent transactional quality domain knowledge Good working knowledge of TTQ (Training; Transaction Quality) systems, tools and technologies Knowledge of analyzing, Driving improvement & Innovation Roles & responsibilities- Drive continuous improvement for Transaction Quality and Delivery Manage claim Quality & Client related KPIs Evaluate effectiveness of TQ interventions Strengthen Quality management processes / framework to improve quality delivery Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet client's expectations Generate and implement out of the box ideas and Process improvement initiatives in the account Drive Process control & Compliance in addition to managing the audit requirements Ensure that huddle, feedback and refresher processes are in place and are followed efficiently Support the Quality and Compliance teams to perform COPC, FMEA, PFCU and other audits and follow ups based on observations/misses highlighted Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Show more Show less

Leading BPO in KOLKATA Hiring for Transactional Quality Manager Must be a Manager Quality or Tenured Deputy Manager On papers in an International BPO Experience in International Voice Process is Mandatory Over All Experience 8+ Years Candidates willing to relocate can also apply Mode of Interview- Virtual Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Drive continuous improvement for Transaction Quality and Delivery Trained /Certified in Green Belt Manage Call Quality & Client related KPI's Evaluate effectiveness of TQ interventions Strengthen Quality management processes / framework to improve quality delivery Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet client's expectation Drive continuous improvement for TQ and Delivery Manage Call Quality & Client related KPI's Evaluate effectiveness of TQ interventions Strengthen Quality management processes / framework to improve quality delivery Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet the client's expectations Drive and maintain high throughputs in New hire batches and ensure higher first pass with every batch Responsible to manage and deliver regular training interventions on the floor and measure the success of floor refreshers. Drive Process control & Compliance in addition to managing the Audit requirements Provide crisp and specific feedback to Front Line Recruitment Teams on the quality of new hires Ensure uniform quality of training being delivered by all training teams in line with the client requirement Provide quality floor support, feedback, refresher and corrective training Groom and develop training talent in-house Support cross process / location teams Support the Quality and Compliance teams to perform audits and follow ups based on observations highlighted. Preferred candidate profile People Management skills Ability to drive initiatives to closure Ability to deal with all levels of employees Ability to provide leadership, direction and motivation to build high performing teams Analytical and Quantitative skills Excellent Communication skills Data Handling / data interpretation skills Good working knowledge of Transaction Quality systems, tools and technologies. Should understand Transitions, which is spread between the Handover, Startup, Manage and Exit phases to be able to manage Transaction Quality functions effectively High level of maturity to handle people including but not limited to client, stake holders, peers etc. Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure Detail oriented with Strong organizational and Presentation skills Flexible to work in 24X7 environment (night shifts and weekends basis scope) Education : Graduate in any discipline desirable Should have 8+ years of Overall experience. Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Show more Show less

Hiring For Oracle Cloud HCM Functional Lead Module - OTL, US Payroll, Talent Management, Benefits, ORC, Security, Helpdesk, Benefits MNC in Bangalore Job Location- Gurgaon, Bangalore, Trivandrum, Hyderabad, Pune CTC UPTO 40LPA based om last CTC Looking for candidates with max 1 Month of notice period or Immediate Joiners 1. The candidate is expected to have 8 - 10 years of expert domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 5 end-to-end HCM implementations of which at least 2 should have been with HCM Cloud. 2. The candidate must have expert working experience in 1 or more of these modules along with the Core HR module – • OTL, US Payroll, Talent Management, Benefits, ORC, Security, Helpdesk, Benefits 3. In-depth understanding of HCM Cloud business process and their data flow. 4. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. 5. Should have strong written and verbal communication skills, personal drive, flexibility, team player, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and knowledge sharing and client management. 6. Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Manager 7. Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables 8. Candidate should be open for domestic or international travel for short as well as long duration. Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Show more Show less

Hiring For Oracle Cloud HCM Functional Lead Module - OTL, US Payroll, Talent Management, Benefits, ORC, Security, Helpdesk MNC in Bangalore Job Location- Gurgaon, Bangalore, Trivandrum, Hyderabad, Pune CTC UPTO 40LPA based om last CTC Looking for candidates with max 1 Month of notice period or Immediate Joiners 1. The candidate is expected to have 8 - 10 years of expert domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 5 end-to-end HCM implementations of which at least 2 should have been with HCM Cloud. 2. The candidate must have expert working experience in 1 or more of these modules along with the Core HR module – • OTL, US Payroll, Talent Management, Benefits, ORC, Security, Helpdesk 3. In-depth understanding of HCM Cloud business process and their data flow. 4. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. 5. Should have strong written and verbal communication skills, personal drive, flexibility, team player, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and knowledge sharing and client management. 6. Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Manager 7. Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables 8. Candidate should be open for domestic or international travel for short as well as long duration. Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Show more Show less

MNC in GURGAON , BANGALORE & PUNE Hiring for server Support Engineer/ Cloud Support CTC UPTO 8.4LPA based on Last CTC ONLY IMMEDIATE JOINERS Looking for Excellent Communication Skills Call Types: Hardware Identification and Troubleshooting all O365 product Operating System Installation, Navigation, Configuration and Troubleshooting Application Navigation, Configuration and Troubleshooting Exchange issues Internet and Networking, Outlook & SharePoint Protection Software Usage, Configuration and Troubleshooting Candidate Profile: Education and Experience · Undergraduates/Graduates with minimum 1-year relevant technical experience · Should have excellent communication and English speaking skills · Ability and willingness to learn · Dependable with proficient attention to detail · Good listening and responding skills · Should be willing to take up challenges and go extra mile to perform work responsibilities · Should have great interpersonal skills and ability to perform under pressure · Work in US (24*7) shift; rotational Interested Candidates can call at 8210841964 or mail cv at ankita02.hiresquad@gmail.com Show more Show less

Leading BPO in KOLKATA Hiring for Transactional Quality Manager Must be a Manager Quality or Tenured Deputy Manager On papers in an International BPO Experience in International Voice Process is Mandatory Over All Experience 8+ Years Candidates willing to relocate can also apply Mode of Interview- Virtual Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Drive continuous improvement for Transaction Quality and Delivery Trained /Certified in Green Belt Manage Call Quality & Client related KPI's Evaluate effectiveness of TQ interventions Strengthen Quality management processes / framework to improve quality delivery Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet client's expectation Drive continuous improvement for TQ and Delivery Manage Call Quality & Client related KPI's Evaluate effectiveness of TQ interventions Strengthen Quality management processes / framework to improve quality delivery Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet the client's expectations Drive and maintain high throughputs in New hire batches and ensure higher first pass with every batch Responsible to manage and deliver regular training interventions on the floor and measure the success of floor refreshers. Drive Process control & Compliance in addition to managing the Audit requirements Provide crisp and specific feedback to Front Line Recruitment Teams on the quality of new hires Ensure uniform quality of training being delivered by all training teams in line with the client requirement Provide quality floor support, feedback, refresher and corrective training Groom and develop training talent in-house Support cross process / location teams Support the Quality and Compliance teams to perform audits and follow ups based on observations highlighted. Preferred candidate profile People Management skills Ability to drive initiatives to closure Ability to deal with all levels of employees Ability to provide leadership, direction and motivation to build high performing teams Analytical and Quantitative skills Excellent Communication skills Data Handling / data interpretation skills Good working knowledge of Transaction Quality systems, tools and technologies. Should understand Transitions, which is spread between the Handover, Startup, Manage and Exit phases to be able to manage Transaction Quality functions effectively High level of maturity to handle people including but not limited to client, stake holders, peers etc. Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure Detail oriented with Strong organizational and Presentation skills Flexible to work in 24X7 environment (night shifts and weekends basis scope) Education : Graduate in any discipline desirable Should have 8+ years of Overall experience. Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Show more Show less

MNC in GURGAON , BANGALORE & PUNE Hiring for server Support Engineer/ Cloud Support CTC UPTO 8.4LPA ONLY IMMEDIATE JOINERS Call Types: Hardware Identification and Troubleshooting all O365 product Operating System Installation, Navigation, Configuration and Troubleshooting Application Navigation, Configuration and Troubleshooting Exchange issues Internet and Networking, Outlook & SharePoint Protection Software Usage, Configuration and Troubleshooting Candidate Profile: Education and Experience · Undergraduates/Graduates with minimum 1-year relevant technical experience · Should have excellent communication and English speaking skills · Ability and willingness to learn · Dependable with proficient attention to detail · Good listening and responding skills · Should be willing to take up challenges and go extra mile to perform work responsibilities · Should have great interpersonal skills and ability to perform under pressure · Work in US (24*7) shift; rotational Interested Candidates can call at 8595800635 or mail cv at rose2hiresquad@gmail.com Show more Show less

MNC in Bangalore Hiring for HCM Technical Lead CTC UPTO 38LPA Experience 7+ Years Require Experience in Data Conversion, HCM Extracts, Fast Formula, BIP, OTBI Report Interested Candidate can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities HCM Cloud Technical Consultants with strong hands-on experience on data migration skills. Roles open at Senior Consultant and Principal Consultant Level. Job location - Bengaluru (Hybrid) / Hyderabad(Hybrid), Pune(Hybrid), Chennai(Hybrid) Six plus years of relevant IT experience with 5 + years of experience as developer in SQL, PLSQL, Data Migration using Fusion FBDI / HDL / HSDL / ADFDI in HCM modules, BI/OTBI reports with in depth technical development skills and experience in designing, developing, documenting, and testing. Require Experience in Data Conversion Interested Candidate can mail their cv at simmi@hiresquad.in or call at 8467054123 Show more Show less

Hiring for WFM Analyst- Forecasting Require 4+ Years Experience in WFM Shifts 24*7 CTC UPTO 8LPA based on Last CTC Role and key responsibilities:– The Point of Contact for forecasting and budget planning Updates the forecast with monthly / weekly actual data and suggested improvements based on trend analysis Refines forecasting scenarios and generates final forecast Refines and capture data to be used as an input to the models Designs and develops forecasting scenarios Generate short term forecasts, incorporating business impacts Revise forecast based upon feedback Maintain process documentation and tweak as per requirement. Understanding on Time Series forecasting Understanding of WFM and Contact volume & AHT forecasting. Key skills and knowledge: High proficiency in Excel & Power BI tools is a must. Experience in developing machine learning models like classification, linear/logistic regression. Ability of analyzing huge datasets and hands on experience of forecasting for large and complex attributes Analytical and good understanding of contact center metrics Mathematical and Statistics and exposure to R-studio/python. Strong business acumen Should be a good communicator and a collaborator Core forecasting experience minimum 2 years in a BPO/Contact center environment Total Experience 4+ Years Presentation skills - essential Qualification : Graduation Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Show more Show less

Leading BPO in BANGALORE Hiring for Sr Planning Analyst//Capacity Planning Experience 4+ Years in WFM Role and Key Responsibilities: Create Capacity Plans for Enterprise and co-create with partners for their sites Prepare, monitor and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements Oversee the overall Capacity planning for HC Continuously monitor the performance against the plans and refine and redefine assumptions as and when required Modeling FTE requirement for long and Short-term including capacity recommendations to close gaps and optimize resources Conduct Stakeholder review meetings with the Stakeholders for Sign-off of Short-Term Capacity Plan Maintain Historical Data and trends Review DOW and Intraday Patterns AHT profiling Assumption Management Own HC reconciliation with partner WFM teams Key Skills and knowledge: Overall experience of 4-6 years and at least 2-3 years in a planning role. Experience in managing a multi-site and multi-vendor environment Strong process and mathematical orientation Experience of data modelling, simulations and scenario planning Experience of stakeholder management and aptitude of planning risk identifications Analytical and good understanding of Contact Centre metrics Strong business acumen Good communicator and a collaborator Strong Communicator and decision maker Hands on Experience on Anaplan will be an added advantage. Strong attention to detail and sense of professionalism and ability to develop relationships Qualification: Graduate Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Show more Show less