Associate Process Manager

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

APM Roles & responsibilities: As a Quality Control consultant, you will play a pivotal role in ensuring the accuracy and compliance of our KYC processes. The ideal candidate will have extensive experience in KYC operations, a keen eye for detail, and a strong understanding of regulatory requirements. This role is not just about meticulous file reviews; it's about shaping the future of our KYC operations through strategic insights, continuous process improvement, and mentoring the next generation of KYC professionals. If you're driven by a passion for precision, regulatory excellence, and a desire to influence positive change in a dynamic financial landscape, this position offers an unparalleled opportunity to make a lasting impact.

Quality Control:

• Conduct thorough reviews of KYC files to ensure accuracy, completeness, and adherence to regulatory standards.
• Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team.

Process Improvement:

• Collaborate with the KYC operations team to implement improvements to the KYC processes.
• Stay abreast of industry best practices and regulatory changes to enhance the quality control framework.

Training and Development:

• Provide guidance and training to KYC analysts to improve the overall quality of KYC files.
Stay informed about emerging trends and technologies in the KYC domain.

Functional & Technical Skills:

Communication:

• Communicate effectively with cross-functional teams, highlighting quality control findings and proposing corrective actions.
• Liaise with compliance and risk management teams to address and mitigate potential issues.

Qualifications :

• Bachelor's degree in Finance, Business, or a related field.
• Minimum of 4-6 years of hands-on experience in KYC operations within the financial industry.
• In-depth knowledge of KYC regulations, AML (Anti-Money Laundering), and CDD (Customer Due Diligence) processes.
• Strong analytical skills with the ability to identify patterns and anomalies.
• Excellent articulation and interpersonal skills.
• Proficient in MS Office Suite and basic data analysis tools (e.g., Excel).

Preferred Qualifications :

• Professional certification in AML or KYC (e.g., CAMS, CFE).
• Experience with quality control tools and methodologies.
Familiarity with global KYC requirements and standards.

eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

To know more about us, visit https://eclerx.com

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law

At eClerx, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, or any other characteristic protected by law. We believe that diverse perspectives strengthen our team and enhance our ability to serve our clients effectively.