Associate OTC

Smith & Nephew

1 - 2 years

3 - 4 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

o2c usage sap excel compliance finance financial operations credit management operations otc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Associate OTC - Pune

Life Unlimited At Smith+Nephew. We craft and Manufacture technology that takes the limits off living.

The Associate will be responsible for the delivery of effective and efficient Order to Cash processes as well as for following the designed control metrics as described in the S+N Finance Order to Cash taxonomy.

What will you be doing

Allocate and reconcile customer payments
Ensure accurate and timely application of payments to customer accounts.
Process write off requests, offset requests, and application reversals.
Download Bank Statements and review against payment remittances
Use central email box in outlook to acquire customer remittances
Process credit card payments
Work with collectors to acquire missing payment remittances
Contribute to accurate customer statements
Follow processes according to SOPs.
Refer and raise any issues in applying payments to Manager for further action.
Ensure compliance with cash application policies and procedures
Implement operational improvements.
Work with OTC tools: SAP, Getpaid.
Nurture strong collaborative relationships with internal customers and collaborators, including collections, Treasury, credit management, and any other departments.

What will you need to be Successful

Education: Graduate or Post Graduate Degree: B.Com / M.Com.
At least 1-2 years of experience in an international environment, preferably in Collections, Cash Application, Order to Cash (OTC), department.
Proven record of operational improvements will be an asset.
Excel skills on intermediate level
SAP experience preferred
GetPaid experience will be an asset

Proficient in English communication (written and spoken). Ability to communicate optimally with colleagues and customers across the Finance Operations team and the wider business.
Apply customer first approach to anticipate and deliver customer needs and expectations.
Ability to analyse financial data, draw sound conclusions.
Flexible to work in shifts.

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