Associate KAM

As an Associate Key Account Manager at Solenis, your role involves driving business development and managing key accounts within the Building Care Domain, with a primary focus on Diverseys Floor Care and Equipment Portfolio. Your responsibilities include: - **Account Management:** - Develop and nurture long-term relationships with key clients in the facility management sector in Bangalore and surrounding regions. - Act as the primary point of contact for major accounts, addressing client needs and concerns to provide exceptional service. - **Sales & Revenue Growth:** - Identify opportunities for upselling, cross-selling, and expanding the range of Diversey products within existing accounts. - Develop strategic plans to increase revenue from key accounts and achieve sales targets. - **Client Solution Delivery:** - Understand client needs and offer customized solutions that align with each account's unique requirements. - Collaborate with internal teams to ensure timely delivery of services and products while maintaining high quality standards. - **Market Intelligence:** - Stay informed about industry trends, competitors, and customer insights to provide innovative solutions. - Utilize market data and customer feedback to influence product development and refine sales strategies. - **Reporting & Forecasting:** - Maintain accurate records of all account activities in CRM systems. - Prepare regular reports on sales performance, revenue projections, and customer satisfaction levels. - **Collaboration with Internal Teams:** - Work closely with operations, product, and customer service teams to ensure smooth project execution and customer satisfaction. - Participate in training programs to stay updated on Diversey products, services, and sales techniques. - **Negotiation & Contract Management:** - Lead negotiations for new contracts and renewals, ensuring favorable terms for both Diversey and the client. - Manage contract agreements, service level agreements (SLAs), and other legal documentation. In terms of qualifications and skills, you are required to have: - **Education:** Bachelor's degree in Business Administration, Sales, Marketing, or related field (MBA preferred). - **Experience:** 8+ years in account management, sales, or business development within the Cleaning Chemical/Equipment industry. - **Skills & Competencies:** Strong negotiation and presentation skills, excellent relationship-building abilities, analytical thinking, proficiency in CRM systems and MS Office, and strong organizational skills. Overall, as an Associate Key Account Manager, you are expected to be proactive, self-motivated, client-focused, and possess excellent communication skills to thrive in a fast-paced, target-driven environment.,