Associate - HRBP

About the Company:

Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting , which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

About the Role & Team:

We are looking for a dynamic and passionate People Success Partner to play a pivotal role in shaping the people experience across the organization, the ideal candidate will contribute to the organization's growth by managing end-to-end HR Business Partner (HRBP) and responsibilities and spearheading key central projects like manager capability building, employee engagement programs, and diversity and inclusion (D&I) initiatives.

What you'll do:

• Optimize the end-to-end hiring experience by ensuring a candidate-centric approach. Partner with hiring managers to understand talent needs and ensure a smooth onboarding experience.
• Act as a culture champion by driving engagement activities such as team-building sessions, recognition programs, and feedback mechanisms.
• Build and maintain a strong employee feedback loop, ensuring actionable insights drive meaningful change.
• Drive performance discussions and collaborate on employee growth and career development.
• Track and analyze metrics related to recruitment, onboarding, and engagement to improve processes continuously.
• Design and execute training programs for first-time and experienced managers to enhance leadership and people management skills.
• Develop toolkits, playbooks, and resources to enable managers to lead with confidence and clarity.
• Drive DEI initiatives to build a more inclusive workplace, including campaigns, workshops, and hiring strategies.

What You'll Need:

• 1-2 years of relevant experience.
• Previous experience in BP roles and/or people initiatives is mandatory
• Strong ability to form relationships across the organization, navigate through it and influence leadership to drive agendas.
• Hands-on approach to work, someone who is willing to get their hands dirty
• Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving
• Effective communication and critical thinking skills.
• Solid team player and ability to thrive in a fast-paced environment

What can you expect:

• A great work environment with massive ownership and growth opportunities - we hire folks for a career opportunity, not just the role.
• Energy and hustle of a startup with processes and depth of a big organization
• Expect to work with people you can learn from and are invested in your growth
• Opportunity to be part of the mission to transform customer and partner experience
• Latest tools and technology to get things done provided by the company
• Health insurance benefits for you and your family

At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.