Associate Director-Product

Overview

We empower businesses to unlock the full potential of e-commerce. Our suite of products enables organizations worldwide to accelerate omnichannel sales, scale fulfillment operations, and leverage intelligent data to grow their e-commerce, logistics, and warehousing capabilities.

Trusted by leading brands, distributors, retailers, and logistics enterprisesincluding global names in beauty, sports, and supply chain—our technology supports both local and international e-commerce expansion.

Role

Associate Director – Product

Key Responsibilities:

• Product Roadmap Management:

   Develop and manage multiple roadmaps for supply chain execution systems. Support market research, competitor analysis, and feature requests from customers.

• Product Roadmap Prioritization and Planning:

   Collaborate with product, engineering, and sales teams to plan and prioritize the current and future product sprints. Ensure alignment with product vision and goals.

• User Stories Development:

   Translate and analyze requirements into Epics. Develop user stories and acceptance criteria based on stakeholder input and requirement gathering. Support development of product documentation, release notes, BRDs, and user guides.

• User Interviews:

   Conduct user interviews and usability tests to develop actionable insights.

• Product Monitoring:

   Develop and monitor product KPIs and identify improvement areas. Ensure product features are aligned with product vision and meeting QA standards and customer expectations.

• Communication:

   Connect regularly with stakeholders, engineering, QA, and customers to provide product updates and solicit feedback. Communicate product features, functionalities, and SLA expectations to stakeholders.

• Sales & Marketing Support:

   Co-develop content for product marketing and support the sales team with product demos and RFPs.

Essential Requirements:

• Bachelor’s or Master’s degree in Industrial Engineering, Computer Science, Supply Chain, Business Administration, or related fields.
• 6+ years of work experience in product management, with knowledge of best practices. Experience with international companies is a plus.
• 4+ years of experience in warehouse operations or domain knowledge of Warehouse Management Systems (WMS) and Inventory Management Systems.
• Excellent problem-solving and critical thinking skills.
• Ability to work under pressure and deliver quality work in time-critical situations.
• Awareness of innovations in the Supply Chain Execution systems space and ability to integrate them into the product.
• Ability to perform in a fast-paced, high-stress environment with minimal supervision.
• Proven ability to solve large-scale customer problems and simplify complex concepts.
• Outstanding written and verbal communication skills, with the ability to convey solution concepts through sketches and wireframes.
• Comfortable presenting work to executives, large groups, and customers. Strong ability to clarify complex ideas for stakeholders and team members.
• Self-motivated, independent, collaborative, and open to group critique.