Senior Director

20 - 25 years

20 - 25 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Director - Application Support and Development

Location:

Hybrid (3 days in office - Bangalore)

Work Hours:

Flexible with overlapping US hours

Role Overview:


We are seeking a seasoned

Application Support and Development Director

with

20+ years of experience

to lead and manage enterprise-level application support and development initiatives. The ideal candidate will have a strong background in managing complex application ecosystems, driving operational excellence, and ensuring high availability and performance of business-critical applications.

Key Responsibilities:


  • Leadership & Strategy


    • Define and execute the strategy for application support and development aligned with business objectives.
    • Lead a global team of application support engineers and developers, ensuring collaboration across regions.
    • Establish governance, best practices, and KPIs for application performance and support.
  • Application Support


    • Oversee incident, problem, and change management processes for critical applications.
    • Ensure timely resolution of production issues and root cause analysis to prevent recurrence.
    • Drive automation and proactive monitoring to improve system reliability.
  • Application Development


    • Manage development and enhancement projects for enterprise applications.
    • Collaborate with business stakeholders to gather requirements and deliver scalable solutions.
    • Ensure adherence to SDLC, coding standards, and security compliance.
  • Stakeholder Management


    • Act as a primary liaison between IT and business teams for application-related initiatives.
    • Communicate effectively with senior leadership on performance, risks, and improvement plans.
  • Operational Excellence


    • Implement continuous improvement initiatives for support and development processes.
    • Optimize resource allocation and manage budgets for application support and development.

Required Qualifications:


  • Experience:


    • 20+ years in IT with at least 10 years in leadership roles managing application support and development.
    • Proven track record in managing large-scale enterprise applications in a global environment.
  • Technical Skills:


    • Strong understanding of application architectures, databases, middleware, and cloud technologies.
    • Experience with ITIL processes, DevOps practices, and modern monitoring tools.
  • Leadership Skills:


    • Excellent people management, mentoring, and team-building capabilities.
    • Strong communication and stakeholder engagement skills.
  • Other Requirements:


    • Comfortable working in a hybrid model (3 days in office).
    • Ability to work overlapping US hours for global coordination.

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