Associate Director - Internal Audit (ITGC, ITAC)

Mercer India is seeking candidates for the following position based in the Gurgaon office

Associate Director– Risk & Controls (ITGC / ITAC Audit)

What can you expect?

The Associate Director Risk & Controls Risk Manager is responsible for coordinating and leading risk management activities in support of Mercer’s audit management, and operational control reviews/analysis. Evaluate operational processes for compliance with control frameworks and corporate policy, recommend enhancements and support remediation efforts across business market segments. .

What is in it for you?

• Medical insurance, Personal Accident insurance, Group Term life insurance
• Holidays (As per the location)
• Hybrid working environment.
• Shared transport (Provided the address falls within the service zone)
• Career development opportunities and access to our internal learning resources and skill development programs
• Work in an international and energetic environment with a fast pace, exciting, and friendly culture
• Work with interesting emerging technologies such as AI and RPA

We will count on you for:

• Coordinate and lead all efforts relative to audit management. Develop and execute comprehensive project plans to ensure the collection of requested data, the communication of control changes and the delivery of all audit materials and reports are timely, complete and accurate. Support all audit finding remediation efforts.
• Partner relevant business teams to conduct reviews of operational controls for specific clients or processes; develop and implement new controls as necessary.
• Maintain extensive contact with internal business partners such as, but not limited to MMC Technology, Legal & Compliance, Privacy Office, Global Information Security & MMC Internal Audit.
• Work with the business to implement identified solutions to mitigate risk.
• Participate in changing business practices to ensure compliance with the control environment and regulatory changes.
• Lead change initiatives to enhance operational controls.
• Produce recommendations for control improvements in-line with best practices.
• Lead in the execution of reviews relative to the design and effectiveness of controls for operational processes, system implementations, company policies, new products and services. Analyze review results, draw conclusions and make recommendations regarding the development and implementation of new controls as necessary. Support regional Operational Control Framework and Governance activities including bottom-up risk assessments and risk mitigation projects
• Build effective working relationships with middle and senior managers, MMC Internal audit and global Risk & Controls colleagues. Identify, develop and implement best practices, risk assessment tools, and control programs.

Note: Applicants will need to work during standard working hours in the EMEA time zone, however during audit fieldwork periods across the globe the applicant maybe required to align to local regional working hours (approx. 3-6 weeks per year) in the Pacific, India and North America regions.

What you need to have:

• Graduation/post-graduation in any stream
• 15+ years overall experience with 10+yrs of progressive experience in audit management , coordinating and leading risk management activities & operational control reviews/analysis for a global organization
• Experience of working with clients/stakeholders across different geographies
• Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact.
• Certified ISO Internal Auditor
• Knowledge of operational controls, service level audits, generally acceptable audit practices and principles.
• Knowledge of IT security/cyber controls or US pension actuarial processes, preferred.
• Experience with conducting operational risk assessments and/or operational audits a plus
• Demonstrated ability to plan, manage and execute projects while ensuring deliverables and specifications are met.
• Excellent technical, analytical, problem solving, interpersonal, and communication skills.
• Strong knowledge of MS Office Suite, specifically Excel and Word.
• Strong project management skills: ability to model desired work values and practices for other team members and create a team setting that encourages both individual and team accomplishments.
• High degree of discretion and independent judgment with an understanding of controls and audit techniques.
• Ability to work independently and initiate and lead projects while at the same time being an effective member within a team environment
• Proven self-starter with ability to work independently and coordinate with remote teams
• Critical thinker with a solution driven mind-set
• Strong organizational skills and the ability to meet tight deadlines for deliverables
• Excellent interpersonal skills and demonstrated ability to work effectively in a team environment
• High degree of discretion and independent judgment with an in depth understanding of controls and audit techniques
• Ability to provide compelling and sound explanations of audit findings to aid in mutual agreement of audit conclusions

What makes you stand out?

Preference given to candidates holding one or more of the following:

• Certified Information System Auditor (CISA)
• Certified Information Security Manager (CISM)
• Society of Actuaries (SOA) certification
• Certified ISO 27001 Lead Auditor
• Certified Internal Auditor (CIA)
• Certified Public Accountant (CPA)
• Certified Information Systems Security Professional (CISSP)

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.