Associate Client Operations Technology

ASSOCIATE - CLIENT OPERATIONS TECHNOLOGY

WORK EXPERIENCE: 1-2 YEARS

LOCATION: MUMBAI, LOWER PAREL

WORK MODE: WORK FROM OFFICE

About SEED Global Education:

SEED Global Education

numerous reputed universities

market entry

SEED Global Education works with several leading universities across the globe such as Imperial College Business School, Columbia University, Duke University, University of California, Berkeley, University of Toronto - Rotman, New York University, INSEAD, etc.

Position Overview:

Operations and Technology role

Responsibilities:

1. Platform & Technical Ownership:

• Serve as the

  expert and owner

  for event and CRM platforms (FormsCraft, Accelevents, HubSpot), handling everything from initial

  setup and testing to live execution

  .

• Manage, maintain, and potentially integrate data

  across various systems, leveraging a solid understanding of

  Relational and Non-Relational Databases

  .
• Utilize knowledge of

  Node.js

  for potential custom scripting, API integrations, or advanced troubleshooting, enhancing platform functionality.

2.Operational Excellence & Troubleshooting:

• Manage all technical and logistical aspects of events, ensuring a

  smooth, seamless experience

  for all participants.
• Act as the primary

  trouble shooter

  for technical issues, applying a problem-solver mindset to optimize workflows and identify operational bottlenecks for tech-driven solutions.

3.Communication & Data Insights:

• Draft and coordinate

  clear, confident communications

  for candidates, partners, and internal teams.
• Maintain the

  integrity of CRM data

  and generate actionable reports on registrations, attendance, and engagement metrics to drive insights for the organization.

The responsibilities are inclusive but not limited to parameters as stated. Additional responsibilities can be assigned or current duties can be altered to match the business requirements.

Requirements:

• Bachelor’s in Engineering, Computer Science, IT, or related field.
• Experience or familiarity with back-end technologies such as Node.js.
• Working knowledge of database systems, including both Relational and Non-Relational Databases (e.g., SQL, MongoDB, etc.).
• Strong written and verbal communication skills—you can explain complex tech in simple words.
• Comfortable working with CRMs and event platforms (FormsCraft, Accelevents, HubSpot).
• Proactive, detail-oriented, and excellent at multitasking.
• Problem-solver mindset with a knack for troubleshooting and optimizing processes.

Benefits:

• Competitive salary commensurate with experience.
• Professional development opportunities.
• Dynamic and inclusive work culture with opportunities for growth and advancement.

Join us at SEED Global Education and be part of a team that is shaping the future of education through technology. Together, we can make a meaningful impact on the lives of learners around the world. Apply now to embark on an exciting journey with us!

To know more about SEED, visit our website & social media handles

Website – https://www.seedglobaleducation.com/ 

Instagram – https://www.instagram.com/seedglobaleducation/ 

YouTube– https://www.youtube.com/channel/UC3MP4DqbTWFLLhyzQl7hCBw/featured

LinkedIn – https://www.linkedin.com/company/seed-global-education/

For any further information, please reach out to BHAVNA MANCHANDA on hr@seedglobaleducation.com