Assistant Vice President - Servicing

Berkadia Services India Pvt Ltd

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Integrity is Everything I We Take the Long View I We believe People Matter I

We Stand for Excellence I We Love our Jobs I We Innovate

Job Title:

Assistant Vice President – Servicing

Location & Shift:

Hyderabad (Berkadia Services India Pvt Ltd)
Flexi Shift: 11:00am to 8:00pm (with flexibility to stretch as business requires)

Servicing Overview:

Berkadia’s Servicing division overseeing key aspects of the commercial real estate loan life cycle post-disbursement. This includes loan boarding, collateral management, compliance, modifications, and payoffs.

Role Overview:

The AVP is a senior leader and responsible for functions like surveillance, financial statement analysis, rent rolls, site inspections, and watch-list loans.

The role combines strategic execution, people leadership, operational oversight, and continuous improvement in alignment with global business objectives.

Key Responsibilities:

• Team Leadership & Communication:

  Lead, motivate, mentor, and coach line managers to ensure effective communication and execution of business strategy. Create an engaging and inclusive environment where team members understand expectations and their achievements are recognized.

• Strategic Collaboration:

  Work closely with India and U.S. stakeholders to understand and implement business strategy, tailoring operational plans to meet global objectives.

• Operational Execution:

  Manage multiple servicing verticals (including investor and rating agency requests) with an emphasis on accuracy, timeliness, and regulatory compliance.

• Business Metrics & KPIs:

  Establish, track, and report on business metrics; proactively drive corrective actions to ensure delivery of KPIs.

• Process Improvement, Transformation & Innovation:

  Partner with transformation and technology teams to evaluate and improve business processes, drive automation and standardization, propose enhancements, and support the implementation of new ideas and technological solutions.

• Risk, Compliance, Audit & Regulatory Controls:

  Anticipate operational risks, implement mitigation plans and robust quality controls, and ensure adherence to all auditing, regulatory and compliance standards relevant to CRE servicing. Proactively escalate and resolve issues.

• Change Management & Corporate Initiatives:

  Oversee the rollout of corporate initiatives and employee development programs aligned with Berkadia’s change management philosophy and People strategy.

• Employee Engagement & Talent Management:

  Collaborate with business leaders and the People team to support employee engagement, satisfaction, retention, productivity, and talent acquisition.

Qualifications:

• Bachelor’s degree in any discipline, MBA preferred
• Minimum 14 years’ professional experience (with at least 8 years in a people leadership role, preferably in the CRE industry)

Perks & Benefits:

Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include –

• Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and bereavement.
• Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings.
• Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employees, including parents.
• Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, training, and workshops.
• Wellness: Berkadia has an extensive wellness program that includes annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program.

About us

Berkadia,

Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://berkadia.com/

For details about India operations, please visit https://berkadia.com/india/

Here At Berkadia, We Believe People Matter.

In fact, our people are the heart and soul of everything we do. That’s why we employ the top CRE professionals in our industry, and make sure we invest in their personal development and training. With a focus on innovation and insights, we set the bar high – and keep it there – so that we provide best-in-class service for our clients.

Our culture, or Berkadia Way as we know it, encourages us to truly see people as people, with unique needs, challenges, and objectives. We take this into consideration when working with each other, engaging our clients, and supporting our communities. Thus, instilling a mindset that fosters our shared commitment to self-accountability helps us see our impact on each other and adjust our efforts accordingly.