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Assistant Vice President- Salesforce Delivery Leader

0 years

0 Lacs

Noida

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

salesforce ai scaling technology cutting data leadership management drive service planning compliance forecasting escalation support automation architecture integration agile devops communication certifications scrum training governance transparency security integrity kit

Work Mode

On-site

Job Type

Full Time

Job Description

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook

Inviting applications for the role of Assistant Vice President- Salesforce Delivery Leader

The Salesforce Delivery Leader oversees the successful execution of Salesforce programs and projects, ensuring alignment with business goals, client expectations, and technical excellence. This role blends strategic leadership, delivery management, and deep Salesforce expertise to drive digital transformation.
Responsibilities

    Lead end-to-end delivery of Salesforce engagements across Sales Cloud, Service Cloud, Revenue Cloud, Field Service, and custom solutions
    Manage project planning, execution, and governance across multiple accounts or programs
    Collaborate with clients to define scope, timelines, and success metrics
    Ensure quality, compliance, and performance across all delivery streams
    Drive resource planning, forecasting, and fulfillment across global teams
    Act as a primary escalation point for delivery issues and risks
    Support pre-sales activities, solutioning, and proposal development
    Foster continuous improvement through automation, innovation, and best practices

Leadership & Strategic Impact

    Drive delivery-led growth by identifying new opportunities within existing accounts
    Represent the organization in executive client meetings, QBRs, and industry forums
    Align delivery outcomes with business transformation goals

Qualifications we seek in you!
Minimum Qualifications and Core Competencies:
    B.E or B.Tech or MCA
    Relevant years of experience in IT delivery, with strong Salesforce program management background
    Proven track record of managing large-scale Salesforce implementations
    Deep understanding of Salesforce architecture, integration, and customization
    Strong leadership in Agile, DevOps, and hybrid delivery models
    Experience managing onshore/offshore teams and vendor relationships
    Excellent communication, stakeholder management, and conflict resolution skill

Preferred: Salesforce certifications such as:
    Salesforce Administrator
    Salesforce Consultant (Sales/Service/Field)
    PMP or Prince2
    Agile/Scrum Master

Why join Genpact?
    Lead AI-first transformation – Build and scale AI solutions that redefine industries
    Make an impact – Drive change for global enterprises and solve business challenges that matter
    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Vice President

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 28, 2025, 8:00:34 AM

Unposting DateOngoing

Master Skills ListDigital

Job CategoryFull Time

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