Assistant Manager – Travel

Job Purpose

Key Responsibilities

• Coordinate and manage end-to-end travel arrangements including flights, hotels, visas, ground transport, fleet and insurance with the travel service providers
• Liaise with travel agencies, vendors, and internal stakeholders to ensure efficient booking processes and cost-effective travel plans.
• Engagement of travel service providers.
• Review and verify travel requests, approvals, and expense claims in line with company policies.
• Maintain updated records of travel expenses, bookings, and vendor performance.
• Ensure timely processing of invoices and reconciliation with accounts.
• Monitor travel trends and suggest improvements to the company’s travel policy.
• Provide 24/7 support for critical travel emergencies and last-minute changes.
• Ensure compliance with immigration laws, visa regulations, and international travel guidelines.
• Prepare periodic reports and MIS for management review.
• Use corporate travel booking tools (received from the service providers) effectively.
• Implement or support automation in travel request workflows and approvals.
• Ensure all bookings and communication are logged in internal tracking system
  

Qualifications

• Diploma / bachelor’s degree in Travel & Tourism, or a related field.
• Minimum 5-7 years of experience in a corporate travel role, with at least 1–2 years in a supervisory or assistant manager role.
• Strong knowledge of travel booking platforms (e.g., Amadeus, Galileo, Sabre).
• Understanding of travel policies, visa requirements, and compliance issues.
  

Skills And Competencies

• Excellent organizational and multitasking abilities.
• Strong negotiation and vendor management skills.
• Proficient in MS Office (Excel, Word, Outlook).
• Good communication and interpersonal skills.
• High attention to detail and problem-solving abilities.
• Ability to work under pressure and meet tight deadlines.
  

Key Performance Indicators (KPIs)

• Cost savings achieved through effective vendor negotiations.
• Travel policy compliance rate.
• Employee satisfaction with travel services.
• Accuracy of travel documentation and reporting.
• Timeliness in bookings and reimbursements.