Home
Jobs
Creditmantri Finserve logo

Assistant Manager / Team lead - Collections/Recovery

3 - 8 years

2 - 5 Lacs

Chennai

Posted:2 months ago| Platform: Naukri logo

Apply

Skills Required

hindi Collections Banking Collection collection team leader team lead NBFC Bucket Loan Collection Collections Process Debt Recovery Npa

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description Manage tele-calling team with close monitoring of Live calls and key focus on revenue target. Assist tele callers to talk to customers on repayment of dues to various banks and financial Institutions. Queue Management track to make sure all call queues getting assigned and cleared on daily basis. Escalate to inhouse team and sort out the process issues raised by tele-calling team. Identify and quickly sort out agency issues affecting the calling process. Identify the training requirements based on the OIC performance. SKILLS : Graduate with 2+ years experience in managing a tele-calling team.(Collection Process) Track-record of achieving 100% target achievements. Manage a team of assisted channel specialists to drive business and growth. Deliver production metrics in terms of attendance, call adherence, conversion. Manage quality and training needs. • Ensure targets are met both in terms of value and number of accounts. Ready to handle pressure and interested to work in a start-up environment. • Good communication with Hindi preferred. Interested Candidates share your resume to : Monica HR- 9790850988 Email ID- monica@creditmantri.com

More Jobs at Creditmantri Finserve

Assistant Manager / Team lead - Collections/Recovery

Chennai

3 - 8 yrs
|

INR 2 - 5 Lacs

Customer Support Representative

Chennai

Experience: Not specified

|

INR 1 - 3 Lacs

Customer Support Executive

Chennai

Experience: Not specified

|

INR 1 - 3 Lacs

Credit Relationship Officer

Chennai

Experience: Not specified

|

INR 1 - 3 Lacs

Hiring For Associates/Executives

Chennai

Experience: Not specified

|

INR 2 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Hindi Interview Now

My Connections Creditmantri Finserve

Download Chrome Extension (See your connection in the Creditmantri Finserve )

chrome image
Download Now
Creditmantri Finserve
Creditmantri Finserve
www.creditmantri.com

Financial Services / Fintech

Bangalore

51-200 Employees

10 Jobs

    Key People

  • Manoj Kumar

    CEO & Co-Founder

  • S. Suresh

    CTO

RecommendedJobs for You

Creditmantri Finserve logo

Assistant Manager / Team lead - Collections/Recovery

Creditmantri Finserve

Chennai

Amazon logo

Manager I, Operations, ROC

Amazon

Hyderabad

Apraava Renewable Energy logo

Assistant Manager - Operations (Renewables)

Apraava Renewable Energy

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

DMart logo

DMart - Hiring For Senior Floor Officer

DMart

Nagpur, Yavatmal, Amravati

Teleperformance (TP) logo

Operations Manager - Travel

Teleperformance (TP)

Thane

Omega Healthcare logo

Deputy General Manager - Delivery

Omega Healthcare

Tiruchirapalli

WNS Holdings logo

Senior Group Manager Operations

WNS Holdings

Pune

WNS Holdings logo

Senior Group Manager Operations REF B Insurance

WNS Holdings

Bengaluru

WNS Holdings logo

REF Z Senior Group Manager Process Training (Travel)

WNS Holdings

Hyderabad, Belapur, Airoli

K12 Techno Services logo

Operations Manager

K12 Techno Services

Bengaluru