Customer Support Representative

Job Description

About Company: Credit Mantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non-traditional data sources. We have over 2 Million users, work with 40+ lenders and have seen strong traction. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders consumers on one side and lenders on the other. We are recruiting (English + Hindi) Speaking Candidates for a leading NBFC, below are the Roles and Responsibilities. Role & responsibilities 1.Perform inbound & Outbound Customer calls . 2. Explaining about Credit and Cibil Score to the customer. 3 . Understand credit concerns customers have when their loan or credit card gets rejected . 4. Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus . Preferred candidate profile 1. Hindi is Mandatory 2. Perks and benefits 3. No Night Shift ( Only General shift 9:30am -6:30 pm) 4. Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000) 5. Providing DRA Certification 6. Half Yearly Increment & Annual Increment 7. Salaries paid on time 8. Freshers will be preferred Interested Candidates share your resume to : Azeem - 9940261421 E- Mail ID : azeem@creditmantri.com Company Address : Lower Ground Floor, Spencer Plaza Mall, Unit No: B2, No. 769, Phase-1, Anna Salai, Chennai, Tamil Nadu 600002