Assistant Manager - Sr Team Lead

Job Description

What are the Key Deliverables in this role? Ensure proper documentation for Internal controls and requirements and play active part in the audits Control on Financial leakage Accountable for reporting compliance with minimum standards of Finance Control & Compliance Framework Identifies and manages risk impacting service delivery, finances, statutory requirement and reputational loss for SSC. Ensures Business continuity / disaster recovery plans are successfully implemented and tested regularly with Business Assurance team. Work with stakeholders to ensure that there are appropriate assurance mechanisms in place to monitor risks and controls Bring in best practice from elsewhere. Manage relationships and communication with customers Manage allocation of work to members of the team, back-up and leave/ absenteeism planning Identify potential sensitive issues and escalate it to the appropriate level Manages stakeholder expectations against contractual commitments and SLAs applying monthly reporting and the contract as a relationship building tool. Accountable for meeting and prioritising own targets/ deadlines and those of others within agreed standards and procedures. Improve operational efficiency by exploring new ways of working through process improvements. Innovate ways to automate process by rolling out quality initiatives. Adherence to the Key Performance Indicators (KPIs) agreed with the business in Accuracy, TAT, Productivity and Customer Satisfaction Implement better work practices to achieve high standards of work and maintain established work procedures Provide quality service / advice in accordance with agreed service standards Review of Customer Leger / Collection / GL / Reconciliation / Follow up with stakeholders Support for Automation / MIS Innovation and Learning Help motivate others in the AR team to achieve targets and performance standards Provide coaching and support to help achieve performance expectations. Provide advice to colleagues in the team What are the Critical success factors for the Role ? Master s degree in finance / Inter CA / ICWA / CMA Knowledge of SAP Must 10 + years of relevant work experience handling O2C/AR functions. 3 + Years of experience in a Team lead role Proficiency in Digital Automation Experience in at least one Transition. Experience In People Management/Service Delivery/ Vendor relationship. Experience in working with Leadership Team Solid working knowledge and experience in O2C / Accounting. What are the Desirable success factors for the Role? Understanding of Business Analytical and problem-solving abilities , with a focus on delivering actionable insights and innovative solutions. Good communication skills and stakeholder management capabilities Familiarity with the consumer goods industry and an understanding of its challenges and opportunities